Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... See more
Company replied
Marker flags are of high quality and packaged well. I used them to mark my above ground pet fence wire since I have too many trees and large vines in the ground to bury it. Now anyone working near the... See more
I made a mistake when ordering a tripod. They sent me the correct one afterwords and took back the wrong one with no grief at all and in a very timely manner. Small company that is concerned about... See more
Company replied
Company details
- #149 of 252 best companies in Business to Business Service
Written by the company
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Contact info
North Sam Houston Parkway West 1400, 77038, Houston, United States
- capitalsurveyingsupplies.com
4.6
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price was right and the shipping…
The price was right and the shipping time was unbelievably fast.
May 6, 2026
It was nice to find the adapter I…
It was nice to find the adapter I needed in stock and modestly priced. Thank you for prompt shipping and easy transaction.
May 3, 2026
I asked for a refund
I asked for a refund, the product was the wrong thing. Never heard back from you.
April 23, 2026
Reply from Capital Surveying Supplies
We sincerely apologize for the confusion and frustration caused by the return label being sent to the wrong email address. We’re glad we were able to speak with you and resolve the issue promptly.
We truly appreciate your patience and understanding while we worked through the situation.
Our team is committed to providing the best possible service, and we’re grateful for the opportunity to make things right. If you feel satisfied with the resolution, we would greatly appreciate you considering updating your review, as it would mean a lot to our business.
Thank you again for your understanding and support. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Good communication
Good communication
They resolved a supply issue in a timely manner and were very quick to inform me. They provided good options and were eager to see that I was satisfied with my purchase
April 18, 2026
Didn’t fit and yall said it would!
April 2, 2026
Reply from Capital Surveying Supplies
We are sorry to hear about your experience, and I appreciate you bringing this to our attention.
If you happen to remember who you spoke with when you were given the recommendation, it would really help us look into what happened and make sure we address it internally.
To make sure we get you exactly what you need, could you please let us know what item you’re trying to use the bracket for, or which specific bracket you were needing? Any details you can share about your setup will help us send the correct one.
In the meantime, we’re more than happy to take care of this for you. We can provide a prepaid return label for the item you received and send you the correct bracket right away. If you need it urgently, we can also expedite the replacement shipment at no additional cost due to the inconvenience.
Please let us know how you’d like to proceed, and we’ll handle everything from here to make this right.
Once we’ve resolved this for you, we’d truly appreciate it if you’d consider updating your review to reflect your experience with our support.
Thank you for giving us the opportunity to fix this.
Field notebook order
I ordered field notebooks (Elan Cross Section Large Book) with 10 x 10 grid paper. They arrived promptly and are a quality product.
April 16, 2026
My TSC-3 screen protectors were shipped…
My TSC-3 screen protectors were shipped within minutes of placing the order. You can't ask for much better service than that.
March 31, 2026
This is my first experience with…
This is my first experience with capital surveying supplies. On March 21st, I placed an order for 2 Signs. On March 23 Jason Cantu let me know the order would take 1-2 weeks to fill. On April 9th He said it would be by the April 21st. At this point I am not sure if this is a real company. I will note that they appear friendly and respond quickly to emails.
March 21, 2026
Reply from Capital Surveying Supplies
We just wanted to follow up since we’ve already been in contact through email regarding your order. Again, we truly apologize for the delay and appreciate your patience while we worked to get everything resolved.
Once we received the remaining items needed for your order, we shipped everything out as quickly as possible and upgraded the shipment to expedited shipping at no additional cost to help make up for the inconvenience. We’re glad to see that your items have now been delivered.
We completely understand your original review based on the delay at the time, and we appreciate the honest feedback. Since the order has now been completed and received, we wanted to kindly ask if you would consider updating or revising your review. It would genuinely help our business a great deal, and we’d really appreciate it.
Thank you again for your understanding and for giving us the opportunity to make things right. Please feel free to reach out anytime if there’s anything else we can help with.
My laser level came packaged very well…
My laser level came packaged very well and nothing was damaged or missing. I have not used it yet but I plan to in the near future. Every piece seems well constructed.
April 14, 2026
My items were on Backorder
My items were on Backorder. The staff kept in constant contact with updates until delivery. The staff is very professional, and courteous!
March 31, 2026
1st shipment arrive busted
1st shipment arrive busted. They sent out a replacement the next day, which was appreciated, but i was down a week without the rod, lost some revenue.
March 31, 2026
All Aspects Of Your Company Are Exceptional
You ship quickly, stand behind your materials you supply, and your customer service is at 200%.
March 26, 2026
Reply from Capital Surveying Supplies
Thanks so much! We’re happy your order arrived quickly and that our team kept you informed. We look forward to helping you again!
Great price on the products I was look…
Great price on the products I was look for and fast shipping. I will always look at Capital Surveying Supplies for a comparison as the service was great!
March 16, 2026
Reply from Capital Surveying Supplies
Thank you so much for your kind words! Providing excellent service and value is always our goal, so it means a lot that you’ll consider us for future comparisons. We truly appreciate your support and look forward to helping you again!
Reply from Capital Surveying Supplies
Thank you for your feedback! We're glad to hear you were happy with our service. We appreciate your support and hope to serve you again soon!
Parts in stock and great shipping!
February 25, 2026
Reply from Capital Surveying Supplies
Thank you for your great feedback! We appreciate your support and look forward to serving you again!
Super fast shipping
March 4, 2026
Reply from Capital Surveying Supplies
Thank you for your feedback! We’re thrilled to hear your order arrived so quickly and appreciate your support.
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