Capner Reviews 

3
•
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

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(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Please finish the job!

On 28th April I signed a contract for 39 panels and a battery. Included in the quote was a Dulaan 180 Thermodynamic boiler.
Despite many attempts from me and the chief of the "Service Technique Communal" to get a proper installation plan from Capner they only gave the proper information at the end of November and we were given authorisation from the commune on 5th December. on 17th December I received an email from the accounts department saying the onduleur and battery installation was planned for 7th and 8th January 2026 and enclosed an invoice for another large portion of the total bill 15554,99 € which I paid immediately.
Eventually some people arrived to install the panels, I think it was 28th February only to be told that due to technical reasons they could only install 35 panels instead of 39. I said no problem.
on 4th May I received an email from the accounts department saying that everything was now connected and enclosed the final invoice for the remaining 1728,33 €
The next day, on 5th May I replied that in fact I was missing 4 panels (at 612.85 each) therefore they owed me 723,07 and provided my bank details.
NO RESPONSE. And they have not given me the paperwork required to claim my money back from the government. Just gone silent.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

We cannot recommend this company

We have not had a good experience with Capner. All went well with the installation of the solar panels but the installation of the electrical components in order to connect us to the grid has been disastrous. There have been many changes of staff and we feel that the electricians who were sent at the beginning were not Capner employees nor very competent. It has taken months to get connected. We cannot recommend this company.

January 31, 2026
Unprompted review
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