This is the second time we’ve used Capsel. Excellent communication! throughout. Yet again, the plummer that completed the job was very efficient. He was very punctual and the first thing he did... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good customer experience from start to finish. Nothing was to much trouble and the whole team played their part in good communications. When they said they would be on site they were there. Wh... See more
Company replied
The work was first class and the finished job outstanding. The workers were great to get on with - plenty of tea and biscuits - and talked us through all aspects of the job. All deliveries arrived... See more
Company replied
Capsel have been my goto plumber for a few years now. Always consistent and reliable, get the job done. The only reason I haven't given five stars is that nobody is that perfect.
Company replied
Company details
Information provided by various external sources
Capsel is a local, trusted Estate Agent and Property Services company which offer a range of services such as Sales and Lettings, New Homes, Heating and Plumbing, Construction and Painting and Decorating.
Contact info
Nant Y Pia House, NP4 0JJ, Pontypool, United Kingdom
- 03332079000
- info@capsel.co.uk
- capsel.co.uk
We had Capsel to fit a new boiler
We had Capsel to fit a new boiler.
Excellent quality of workmanship, very clean and tidy.
Explained everything from start to finish.
Extremely polite and pleasant
Would highly recommend them
February 5, 2020
Unprompted review
Reply from Capsel
Thank you for leaving us a review, your custom is greatly appreciated.
Advertisement
Excellent service very efficient…
Excellent service very efficient management from the time my call was answered. Well done!
February 5, 2020
Unprompted review
Reply from Capsel
Many thanks for taking the time to leave us a review, your custom is greatly appreciated.
Very good customer experience. No.1 on my list.
Very good customer experience from start to finish. Nothing was to much trouble and the whole team played their part in good communications.
When they said they would be on site they were there. When they could not repair they explained fully what was required and the realistic time scale in which it could be rectified and by whom.
I recommend them to everyone that requires their services.
February 5, 2020
Unprompted review
Reply from Capsel
Thank you for your lovely comments, we appreciate you taking the time to leave us a review. We hope we can be of service to you in the future.
Good work
Good work. Good price. Decent boiler giving us what we needed.
February 5, 2020
Unprompted review
Reply from Capsel
Many thanks for taking the time to leave us a review, we appreciate your feedback.
Excellent service boiler installation
Excellent service, high workmanship and delivered on time and at a good price.
February 5, 2020
Unprompted review
Reply from Capsel
Thank you for taking the time to leave us a review, we are very happy you were pleased with our service.
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.