I have been using Capsule for over 12 years now, and I love the way it is so user-friendly and can be moulded around your business. It is great to have human support and a fast response if you encoun... See more
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Capsule offers outstanding value for the service they provide. The customer service offered is second to none, the support is constant and they actually listen to you. So many CRM Companies... See more
Capsule is genuinely by far the best CRM system I've come across. Incredibly versatile, responsive, flexible, intuitive and the customer service is second to none. It's the one CRM I've used tha... See more
Company replied
I just love everything about Capsule. Everything it does works for a small business from its price point to its usability to its ability to grow as your business grows. I have used capsule for 6 years... See more
Company details
Written by the company
Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships.
Contact info
United Kingdom
- support@capsulecrm.com
- capsulecrm.com
4.4
Excellent
66 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Capsule is the easiest & simplest CRM
Capsule is the easiest & simplest CRM I have ever used. It is getting more powerful as it continues to be developed. Think of it like the iphone of CRM's.
April 21, 2021
Unprompted review
Reply from Capsule CRM
Hi Reese,
Chloe from Capsule here. Many thanks for writing such a glowing review - we really appreciate it. I'll pass on the kind words to the rest of the team!
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Perfect For A Single User Or 50-Person Teams
I used to be in sales and marketing so, I'm familiar with enterprise CRMs. Now that I'm a freelance photographer, I needed something that was appropriate for a single person without losing the functionalities I used in the past. I can also tell that it's easily scalable, especially since my wife is also a photographer and I can track her sales as well.
April 16, 2021
Unprompted review
Reply from Capsule CRM
Hi Keegan,
Chloe here from Capsule. We really appreciate you taking the time to write a review. The team are so happy that Capsule is the right fit for your business!
Great value CRM
A great CRM that has been essential to our business and sales teams progress over the last couple of years.
Great value for money
April 7, 2021
Unprompted review
Reply from Capsule CRM
Hi Ross,
Chloe here from Capsule. Thanks for taking the time out to write a review. We're happy to hear that it's helping your business grow!
simple and reliable
• simple, yet sophisticated
• reliable
• outstanding support (motivated + skilled)
October 15, 2020
Unprompted review
Great product and great service
Great product and great service. Highly recommend.
July 25, 2018
Unprompted review
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