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Car.co.uk Reviews 

15,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,938 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff throughout the process. Many people found the payment system to be exceptionally quick and efficient, with funds often transferred to their bank accounts almost instantly. Consumers also appreciated the fair pricing and the overall user-friendly experience, describing it as smooth, easy, and stress-free from start to finish. However, some customers also noted that initial valuations did not always match the final offer, with several experiencing significant reductions upon collection. These individuals reported receiving much lower amounts than initially quoted, leading to disappointment.

What people talk about most

Service

Users describe positive interactions with service, highlighting its quickness, ease, and efficiency from... See more

Staff

Clients share positive opinions on staff, consistently describing them as polite, friendly, and helpful.... See more

Payment

People report positive experiences with payment, highlighting its speed and efficiency. Customers frequently... See more

Price

Customers consistently note positive experiences with price, often receiving better offers than from other... See more

User experience

Reviewers mention positive feedback about user experience, describing it as a hassle-free and easy process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from start to finish, was able to give extra details to get correct price. Luke phone straight away to make appointment to pick up, got picked up morning after. Got a phone call to... See more

Rated 5 out of 5 stars

From the initial contact and price quoted Car.co.uk kept me fully informed of all expectations from both parties. The collection driver gave me plenty of notice. He was very polite and informative.... See more

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more

Rated 5 out of 5 stars

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(15,940)

2,831 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. They gave the highest quote, great communication and arrived on time. Gentleman who came to pick the car up was very friendly and helpful. Money was in our account within the hour. Highly recommend

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time

Had a collection booked between 8-12, nobody turned up and after 5 phone calls I got told they couldn’t reach the driver and it would be rescheduled for the next day between 8-12. Yet again nobody turned up, no information given about why. After ringing and 4:30 pm I was told the driver would be with me by 5:30 and nobody showed up.

June 16, 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Rachael,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

Rated 5 out of 5 stars

Outstanding

Outstanding, cannot rate them higher. Really simple yet effective throughout, and when I had a query I was able to message via WhatsApp and got a response within 24 hours despite it being the weekend.
Also received payment for my car while it was still getting picked up so didn’t even have to wait for the money! Strongly recommend.

June 15, 2026
Rated 5 out of 5 stars

Friendly and efficient

Arrived within the time allocated. Quick and efficient with no problems. Money was in my account by the time the car was taken away. Would recommend.

June 12, 2026
Rated 5 out of 5 stars

Perfect

Everything went smooth, Ali the driver was an incredibly nice chap and really quick and professional! Very happy with all the help and would always recommend the company.

June 12, 2026
Rated 5 out of 5 stars

Quick and easy

Quick and easy, next day pick up, money went in to bank when the car was put on truck, and the lad was nice and pleasant,

June 12, 2026

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