Car & Cars Ltd Reviews 23

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Had an amazing experience from start to finish, great communication and excellent service. Viewed car then a week later car was fully mot and serviced. Would highly recommend

Rated 5 out of 5 stars

I bought my Range Rover Evoque about a month ago. I was delighted with the exceptional service I have received. They were very professional and helpful during the buying process and after sales. I am... See more

Rated 5 out of 5 stars

Professional, personable and helpful on our first visit to them to identify a vehicle. Both in our eighties and pleased to be collected from the railway station when returning to collect our choice o... See more

Rated 1 out of 5 stars

Bought a mini from these guys and within 3 weeks and 400 miles, the clutch and break pads had gone, it also needed 3 new tyres. The men were no help whatsoever and put it down to wear and tear.... See more

Company replied

Company details

  1. Car Dealer

Written by the company

At Car & Cars Ltd, we are dedicated to bringing you the best deals on top-quality used cars. With a wide range of carefully selected vehicles to suit every budget and lifestyle, we make finding your perfect car easier than ever. Our commitment to excellence ensures that every car in our inventory has undergone thorough inspections and is ready to hit the road. Whether you're a first-time buyer or looking to upgrade, we offer competitive prices and flexible financing options to make your car-buying experience smooth and hassle-free. Discover unbeatable value, exceptional service, and the best used car deals at Car & Cars Ltd—where your satisfaction drives us. Nationwide delivery available. Free 6-months warranty. 12 months AA breakdown cover included.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

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Rated 5 out of 5 stars

Excellent Customer Service and After Sales

I bought my Range Rover Evoque about a month ago. I was delighted with the exceptional service I have received. They were very professional and helpful during the buying process and after sales. I am very happy with my car and I will surely use them again in the future.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Collected my car from them yesterday

Collected my car from them yesterday, and the whole process couldn’t have been easier. I was even able to sell my old car quickly, without any hassle, and at a great price. Excellent service and fantastic deals.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and professional

I recently was looking to buy a newer car and had been looking online for a couple of weeks. Upon making contact with this dealer the response was very quick. Checked availability and made an appointment to go and test drive the car.
First impressions on arriving at the dealer was it looked small and cars were scattered everywhere. I then clocked the car i was interested in and went to have a look. I waited about 5 mins before someone came out and asked me if I needed any help. Once I explained who I was I was given the keys and told to go for a test drive. The test drive was great and on returning to the dealer negotiations were complete and the deal was done. I have never experienced a transaction that was so smooth with the dealer and I felt very comfortable during the whole process. Having now had the car for 2 weeks I am over the moon with this company and how they handled my enquiry. From being an ex motor trade person I was very impressed. They are professional and very trust worthy.
I would highly recommend to anyone to have a look at their stock and give them a chance they wont be disappointed.
Vehicle bought peugeot 208 diesel.
6 month warranty full service and 12 months mot. Superb. Thanks again.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and personable

Professional, personable and helpful on our first visit to them to identify a vehicle. Both in our eighties and pleased to be collected from the railway station when returning to collect our choice of car. Checked and valeted with a 12 months guarantee and 6 months warranty. All is well so far and if any probs to contact them. Gold star from Ralph and Margaret Green

February 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Please do not use this place!

Please do not use this place!! Sold me a car didn’t even have it a week and had to take
It to a garage to find out what was wrong to be told it was a death trap!!! Was meant to be 4x4 but the prop shaft was completely missing which makes it very dangerous to drive!! This garage knew I drove my kids about in this everyday!! Not only that it had so much leaks underneath… when asked about this they completely denied and said the prop
Shaft was there when they sold it!!
Also
Come
With a fake years mot.. the ombudsman has been contacted regarding both garage and mot garage… still was under warranty but they wouldn’t fix it.. stay clear off this place!! Could off killed all my baby’s letting me buy a death trap!!

July 8, 2025
Unprompted review
Car & Cars Ltd logo

Reply from Car & Cars Ltd

Thank you for sharing your feedback, Louise. Customer satisfaction and safety are our top priorities at Car & Cars Ltd. In this instance, we took immediate action by organising a free vehicle collection and issuing a full refund to ensure you were not left out of pocket. While rare, situations like this are taken very seriously, and we use them to further improve our processes. We are committed to honesty, transparency, and providing an excellent service to every customer.

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Rated 5 out of 5 stars

I recently purchased a vehicle from Car…


I recently purchased a vehicle from Car & Cars Ltd, and I couldn't be more thrilled with my experience! From the moment I walked into the dealership, the staff was incredibly welcoming and professional. Their extensive selection of vehicles made it easy for me to find the perfect car that fit my needs and budget.

The sales team was knowledgeable and patient, answering all my questions and providing honest advice without any pressure. They took the time to understand what I was looking for and guided me toward options that suited my lifestyle. Once I settled on a car, the paperwork process was smooth and efficient, which made the entire buying experience enjoyable.

What truly impressed me was their after-sales service. They followed up to ensure I was satisfied with my purchase and offered assistance with any questions I might have. It's rare to find a dealership that cares about its customers beyond the point of sale.

I highly recommend Car & Cars Ltd for anyone looking to buy a vehicle. Their commitment to customer satisfaction, a diverse range of high-quality cars, and exceptional service make them a top choice in the automotive market. I will definitely return for future purchases!

Hello date of experience

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service Overall

Excellent service Overall, my experience with CarandCars was nothing short of excellent. Their extensive selection of vehicles, knowledgeable staff, and commitment to customer service created a seamless car-buying experience. I left the dealership not only with a fantastic car but also with the confidence that I had made a wise investment. I highly recommend CarandCars to anyone in the market for a vehicle – you won’t be disappointed!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Looking for a good used car is dificult…

Looking for a good used car is dificult knowing your spending a lot of money so you want a genuine used car one that has been well looked after I found my car at car and cars with a bunch of great guys from the owner and his son to the rest of the team they were very helpful and put no pressure to buy very happy customer

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a car in Car &Cars Ltd and…

I bought a car in Car &Cars Ltd and they were helpful all the time, answering the questions, helping with the paperwork and being honest with everything which is crucial for me. We took our time making the decision (making sure we wanted that car specifically) and they were nothing but patient. Definitely recommend them. Thank you.

November 16, 2024
Unprompted review
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Reply from Car & Cars Ltd

Dear Stephänye Lima Reilly,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. Providing honest, patient, and helpful service is at the heart of what we do, and it’s great to know that we were able to meet your expectations. Assisting with your questions and paperwork is all part of making the car-buying process as smooth and stress-free as possible.

We truly appreciate your recommendation and the time you took to share your experience. Knowing that you felt confident and well-supported in making your decision means a lot to us. We hope you enjoy your new car and have many happy miles ahead. If you ever need anything, don’t hesitate to reach out!

Kind Regards,
The Car and Cars Ltd Team

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Rated 1 out of 5 stars

Bought a mini from these guys and…

Bought a mini from these guys and within 3 weeks and 400 miles, the clutch and break pads had gone, it also needed 3 new tyres.

The men were no help whatsoever and put it down to wear and tear.

My local garage said the car shouldn't have been sold to me in this condition.

I wouldn't recommend buying a car from this company.

November 18, 2024
Unprompted review
Car & Cars Ltd logo

Reply from Car & Cars Ltd

Dear Kirsten Colligan,

Thank you for sharing your experience. We are genuinely sorry to hear about the challenges you've faced with your vehicle and appreciate you bringing this to our attention.

At Car and Cars Ltd, we take great care to ensure that all our vehicles are thoroughly inspected, and we provide our customers with full transparency, including service history, MOT records, and the opportunity to test drive before purchase. However, as with any used vehicle, wear and tear is an unavoidable part of car ownership, especially with components like clutches, brake pads, and tyres. These are subject to individual driving styles and usage, and unfortunately, faults can sometimes arise unexpectedly even after careful checks.

We want to reassure you and all our customers that we are deeply committed to providing high-quality vehicles and excellent customer service. While unforeseen issues are a part of owning any vehicle, we strive to ensure every customer leaves feeling confident in their purchase.

Thank you for choosing us, and we hope your next journeys in your vehicle are smooth and enjoyable.

Kind regards,
The Car & Cars Ltd Team

Rated 1 out of 5 stars

AVOID

I bought a BMW from these cowboys, it had a doctored MOT. Bought the car with a new MOT, I noticed when I had recieved the car the hand break didn’t work and the breaks make a horrible screeching sound. Got in touch with cars and cars who replied saying “wear and tare dear” and that the MOT was fine, I decided to get it checked over by my dads garage where they found 9 faults that should have failed the MOT, the breaks had corroded and cable was exposed. Got back in touch with them and they were not one bit sorry or even concerned. They took the car back, after having the cheek to ask me to drive the car back to their dealership. They also haven’t signed their part of the V5 and I’m being hounded by the DVLA

October 20, 2024
Unprompted review
Car & Cars Ltd logo

Reply from Car & Cars Ltd

Dear Lavender Martin,

Thank you for sharing your feedback. We’re sorry to hear about the issues you faced. As a dealership, we don’t conduct MOTs ourselves, but rely on independent, government-approved test centers to ensure cars meet legal standards. We regret any faults that were later discovered, and we always prioritize customer safety.

We are glad the car was returned, and we would never knowingly ask a customer to drive a vehicle they felt unsafe in.

We take all feedback seriously and would like the opportunity to further discuss how we can improve your experience. Feel free to reach out to our team at info@carandcars.co.uk.

Kind Regards,
The Car and Cars Ltd Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience
Bought my car from CARS & CARS
Never been so happy with the purchase and the way they handled everything…
Can’t recommend enough
They made everything so easy and stress free
Many thanks 🤩

October 14, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently purchased a Honda Jazz from…

I recently purchased a Honda Jazz from Car and Cars Ltd UK, and I am beyond impressed! The Jazz has exceeded my expectations in every way – it’s compact, yet incredibly spacious inside, making it perfect for both city commutes and longer trips. The fuel efficiency is outstanding, and the smooth handling makes driving a real pleasure. It’s packed with smart features that add to the overall driving experience.

I also want to extend my appreciation to the team at Car and Cars Ltd UK. Their customer service was excellent from start to finish. They were professional, knowledgeable, and made the entire buying process hassle-free. I highly recommend both the Honda Jazz and Car and Cars Ltd UK for anyone looking for a reliable car and a great customer experience!

October 1, 2024
Unprompted review
Car & Cars Ltd logo

Reply from Car & Cars Ltd

thanks for your trust ...

Rated 5 out of 5 stars

Best used cars

i bought my Honda jazz 12reg an year ago
its still running great and nothing spent extra over the year. such a fabulous experience.
mature services, trustful business and value of money
highly recommend

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

It’s a great experience with car and cars. Recently i have purchased a car from them and owners are very honest and helpful. They have variety of cars and all are in very well condition.

February 25, 2024
Unprompted review

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