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Carda Health Reviews 

917
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff, dedicated trainers, and personalized guidance that significantly improves their overall physical health and daily mobility during recovery. People truly enjoy the supportive environment, noting that the virtual wellness programs are deeply engaging, well-structured, and very easy to follow at their own comfortable pace. However, some customers also noted occasional issues with customer service responsiveness, unhelpful communication, and unexpected financial charges for unused services. A small group of reviewers experienced frustrating delivery delays, missing components, and difficulties regarding initial equipment setup or scheduling future sessions.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are wonderful, professional,... See more

User experience

Customers had positive experiences with user_experience, frequently praising the encouraging and professional... See more

Service

Users describe positive interactions with service, highlighting professional and caring staff who provide... See more

Product

Consumers find product to be positive, noting significant health improvements and effective daily monitoring.... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My breathing has improved considerably since I started this program. I am very grateful for the wonderful people who work with us daily. I hope to continue benefiting from his program for the rest of... See more

Company replied

Rated 5 out of 5 stars

Carda Health came to my rescue after I experienced a heart attack at the end of January, 2026. Dillon M. was outstanding in listening and guiding the physical therapy that I needed to regain health.... See more

Company replied

Rated 5 out of 5 stars

The People at Carda are friendly and helpful. They explained how things would work and they sent all the necessary equipment so they would be able to monitor my blood pressure, my heart rate and my pu... See more

Company replied

Rated 5 out of 5 stars

Since I’ve joined this company it’s been a pleasure. I have more enthusiasm to exercise and I enjoy the program very much! Courtny is terrific very professional and caring I’m so happy to be working w... See more

Company replied


Company details

  1. #8 of 21 best companies in Home Health Care Service
  2. #11 of 30 best companies in Medical Clinic

About Carda Health

Written by the company

Our mission is to make proven, research-backed rehab available to millions of heart patients worldwide. The Carda treatment is a 12 week structured program for those who have experienced acute heart events and chronic heart or pulmonary conditions.

Our program is designed to provide the support and guidance patients need to make lasting changes, giving them the tools they need to live a healthier, happier life. With Carda, patients can feel confident in their ability to take control of their health and live life to the fullest.

Why Thousands of Seniors Trust Carda Health

Written by the company

⭐️ Gold Standard Care From Certified Physiologists
Our team have worked at Cleveland Clinic and other major hospitals
📱Fully Online, At-Home Sessions
No more commutes, no more headaches with our fully virtual program
♥️ Proven Results In Just 12 Weeks
Over 92% of Carda patients say they feel and breathe significantly better after just 12 weeks

Your Journey to Better Health Starts Here

Pulmonary Rehab Program at the comfort of your home

98% say their ability to manage stress is better

82% say their energy levels are higher

81% lose a significant amount of weight


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

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4.7

All reviews

(917)

206 reviews in the last 12 months

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Rated 1 out of 5 stars

HORRIBLE - STAY AWAY

Received a start up kit back in April. Haven't hear a word from no one. Horrible customer service. Left 3 messages and 2 emails - nothing. STAY AWAY.

Already shipped my starter kit in. Never again. No communication whatsoever.

May 10, 2026
Unprompted review
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Reply from Carda Health

We’re sorry for the frustration you experienced. Our team has been actively communicating with you and working to address the concerns raised, including coordinating necessary information and discussing next steps directly with you. Because we respect privacy and confidentiality, we cannot discuss specific details publicly, but we remain available to continue resolving this matter offline.

Rated 5 out of 5 stars

Anthony's patience with me

Anthony's patience with me, even through the North Carolina allergy season, the NC internet outages and even me just wanting to go back to bed!

May 6, 2026
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Reply from Carda Health

Thank you so much for this wonderful feedback! It takes a lot of dedication to show up on those tough days, and we are so glad Anthony was there to provide the patience, grace, and support you needed to keep going. We will be sure to pass your kind words along to him so he knows how much of an impact he made. Keep up the great work!

Rated 5 out of 5 stars

I just finished session 30

I just finished session 30. Supervised by Dillon. He worked with me every step of the way. Was always there when needed. Many helpful hints and a lot of encouragement. At 72 it would be easy to just ignore exercise. With the staff at Carda Health made it a lot less painful😇. If you get to pick your trainer ask for Dillon. He makes working out enjoyable.

May 6, 2026
Unprompted review
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Reply from Carda Health

Congratulations on finishing session 30! What a fantastic milestone to reach. Thank you so much for taking the time to share your experience. It is wonderful to hear that Dillon was with you every step of the way, providing the guidance and encouragement you needed. It’s absolutely true that it can be easy to ignore exercise, but showing up and putting in the work is incredibly inspiring!

Rated 2 out of 5 stars

Well they did send out the equipment…

Well they did send out the equipment fairley timely but I think I did not here from them for about a month. I was told it was because I needed a physician referral which was not what was presented to me when I signed up. I was told just take this quiz and thats it. That was I believe in February. Since I did not hear from them I stopped taking my blood pressure reading and the oxygen ring. I misplaced my oxygen ring and had to pay 78 dollars for a new one. Well tomorrow I have my first meeting with the exercise physiolgist 3 months after I signed up. Between yesterday and today I got 6 calls to confirm. Again and again I told them I already confirmed thru message and text. I have the tablet where you can click on next session which shows nothing for past or next. That leaves me puzzled as to why it would not let me just confirm there instead of so many phone calls.

May 5, 2026
Unprompted review
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Reply from Carda Health

Hi Ricardo!

I’m very sorry for the frustration this has caused. The delay and amount confirmation calls are not the experience we aim to provide, and it’s clear our communication fell short here.

I want to make sure your session tomorrow goes smoothly and resolve the issues with your tablet. Please reach out directly to success@cardahealth.com so we look into your account and help you out. We appreciate you sticking with us, and are committed to making this right.

Rated 5 out of 5 stars

Great time

Was a small issue in the beginning. I could not get the heart monitor to work . After 2 weeks they sent a polar heart monitor. Work like a charm after that. I hadXiamara teaching me . She was through every fine . Asked about my meds , if I had any issues . She listened to what I had to say . Thank you Zee great lob

May 1, 2026
Unprompted review
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Reply from Carda Health

That is great to hear! I am so glad the Polar monitor did the trick and that Xiamara provided such thorough and attentive care. We really pride ourselves on listening to our patients and making sure every detail especially your medications and personal health concerns are handled with care. Thank you for being part of the program!

Rated 5 out of 5 stars

Exercising with CARDA

Tyler Lewis was great to work with. He made me feel good about my progress, which made me work harder.
I would recommend this program to anyone with COPD or Heart problems.

April 28, 2026
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Reply from Carda Health

It is so encouraging to hear that Tyler made such a positive impact on your recovery. We truly believe that feeling supported is what drives the hard work necessary for real progress. Thank you for the recommendation to others managing COPD and heart health. I will make sure to share your kind words with Tyler and the entire team!

Rated 5 out of 5 stars
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Reply from Carda Health

Thank you so much! We are thrilled to hear you had a great experience with our team. Providing friendly and helpful virtual cardiac and pulmonary rehab is at the heart of what we do.

Rated 5 out of 5 stars

I really enjoyed it it help alot

I really enjoyed it. made me stronger i would love to keep doing it but I don't know if I can afford the 45 a month,
Dillon Mageewas sweet and helpfull they are all good and helpfull I will tell my friends about it couse I really enjoyed it

March 3, 2026
Unprompted review
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Reply from Carda Health

It’s wonderful to hear that the program helped you feel stronger! That is exactly what we love to hear, and we’ll be sure to share your kind words with Dillon and the rest of the team—they will be so happy to know they made a difference.

Regarding the monthly cost, we completely understand that budget is an important factor. We would love to find a way to keep you moving and maintaining those gains you worked so hard for.

Please reach out to our support team; we’d be happy to discuss your options and see how we can best support your continued progress. Thank you for being such a great advocate for Carda and for sharing the word with your friends!

Rated 5 out of 5 stars

Andrew was Awesome and I was making…

Andrew was Awesome and I was making huge strides in my physical fitness. Unfortunately due to severe health issues I couldn't continue past 30 weeks. Highly recommend you give it a try! You will not regret it. Thank you Andrew and Carda for your help. Sincerely Rick Granger

April 24, 2026
Unprompted review
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Reply from Carda Health

We are thrilled to hear that you were making such huge strides in your physical fitness with Andrew. He will be so encouraged to hear that his support made a real impact on your journey.

We were truly sorry to hear that you weren't able to finish those final weeks due to your health. Please know that we are rooting for you and wishing you the very best as you manage your health moving forward and maybe one day can come back to Carda!

Rated 5 out of 5 stars

Great coach

My coach was very uplifting and genuine in helping me through each session. She didn't push me when she saw I was struggling. She was very friendly and caring moving forward in my journey. She was respectful on my needs as well as towards me. I really enjoyed her as my coach.

April 17, 2026
Unprompted review
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Reply from Carda Health

It is so heartening to hear that your coach provided such a supportive and respectful environment for your recovery! At Carda Health, we believe that genuine, personalized coaching is the key to long-term success, and we’re thrilled she was able to tailor each session to your specific needs and pace.

Thank you for sharing your experience and for being part of our community. We wish you continued success as you move forward in your health journey!

Rated 5 out of 5 stars

From registering to scheduling classes…

From registering to scheduling classes everyone was very nice. I received all the equipment (iPad, blood pressure machine, heart monitor and oxygen ring from Carda health. They started with a doctor who went through some medical questions with me. While that was going on. They’re getting referrals from my primary care doctor.

I started taking classes Monday Wednesday and Friday with Xiamara. She was very polite and cheery. Every time I had my classes she listen to everything that I had happening in my life. If you get her as your coordinator then you have the best. During the class she comes in and makes sure you’re doing ok.

The best part of Carda health was at the end of your 36 weeks you’ll learn how to breathe with COPD. I QUIT SMOKING almost 4 years ago and I kind of shut down. Meaning I didn’t go outside and work in my yard unless had too. So taking these 36 classes has brought me back into shape. Physically and breathing wise.

These classes worked so well that I’m going to stay on with self lead classes. I want to be able to take care of my property for years to come. Thank you Carda and Xiamara!

April 13, 2026
Unprompted review
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Reply from Carda Health

We are so proud of the progress you’ve made over your 36 sessions! It’s wonderful to hear that you’ve regained the strength to get back into your yard and manage your COPD with confidence.

Xiamara will be touched by your kind words; her dedication is a perfect example of the personalized pulmonary rehab and support we strive to provide. We’re thrilled you're staying with us for self-led classes!

Rated 5 out of 5 stars

A Wellness Program That Really Works!

Jesse was very professional and encouraging from the moment I first spoke to her all the way through to the end of session 36. All 3 fitness trainers were encouraging and sometimes humorous. They included modifications for almost each and every movement. Jesse listened intently to my wants and needs and adjusted my fitness sessions accordingly. This program was a positive experience and I recommend joining to each and anyone I think could benefit.

April 15, 2026
Unprompted review
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Reply from Carda Health

It is wonderful to hear that you had such a positive experience from your very first call through session 36! Jesse will be so pleased to know her attentive, personalized approach made such a difference, and we’re glad our trainers could keep you motivated with a bit of humor along the way.

At Carda Health, we believe that personalized modifications are key to a successful recovery, and we are thrilled these adjustments helped you reach your goals. Thank you for your high recommendation and for trusting our team with your health journey!

Rated 1 out of 5 stars

Refunds are ignored

I agreed to try the program over the phone and on March 13th the $29 fee was debited from my card. I had called them back on that same day that I'd changed my mind and I had the UPS stop shipment of my starter kit so it was returned to them. I have requested a refund since that day and again on March 27th but still no refund. I messaged again today and if no refund comes in a week i will be reporting to the BBB.

March 13, 2026
Unprompted review
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Reply from Carda Health

Our team is incredibly sorry for the delay and the added frustration of having to reach out again. This is truly not the experience we want for our members. Please know that our team has now processed your refund in full. We appreciate you sticking with us while we got this sorted out, and we sincerely apologize for falling short of the service you deserved.

Rated 5 out of 5 stars

I enjoyed the workouts with a variety…

I enjoyed the workouts with a variety of instructors. And knowing that I had a health professional overseeing my progress gave me great confidence.

April 8, 2026
Unprompted review
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Reply from Carda Health

Thank you so much for the kind words! We are thrilled to hear that you enjoyed the variety of our instructors and that having a clinical team overseeing your progress gave you the confidence you needed.

Supporting you through your recovery is exactly why we do what we do!

Rated 5 out of 5 stars

An equipment refund

I received today an answer regarding the medical equipment and have been issued a $156 refund. I appreciate them researching the returned equipment and their acceptance by issuing me, a senior on a fixed income, a refund. Thank you Carda.

January 10, 2026
Unprompted review
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Reply from Carda Health

Thank you for bringing this to our attention and our team apologizes for the frustration. Following your feedback, our billing team conducted a deep dive into your account to clarify the situation.

It appears the charge is related to outstanding equipment that has not yet been returned to us. We have sent an email to you directly with the specific details so we can coordinate the return and resolve this quickly for you.

Rated 1 out of 5 stars

Horrible aggressive behavior trying to make me accept their services

I received a package from Carda Health containing a Lenovo tablet, pulse oximeter and a blood pressure monitor. I cancel and was told to use the return label and bag inside the package to return it via FedEx. I drove 60 miles round trip to fedx location and they would not accept because the number was not valid. I called Carda and their representative kept insisting that I participate because
It’s covered by Medicare. I spoke to over 5 representatives telling them I did not want to nor have I authorized my participation in their program prior program. Today I received a call to setup my service. These people are very aggressive trying to force me to use
Their services.

April 6, 2026
Unprompted review
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Reply from Carda Health

We sincerely apologize for the experience you had with our team and the frustration caused by the return process. This is certainly not the level of service we strive to provide, and we take your feedback regarding our outreach very seriously.

We would love the opportunity to make this right and ensure your equipment return is handled properly. Please reach out to us at success@cardahealth.com so we can provide a solution and resolve this for you immediately.

Rated 5 out of 5 stars

A great program!

My physiologist Morgan was a ray of sunshine that brightened my life each time we met. She motivated me to get the most out of the pulmonary rehab program, despite my physical limitations. I came away stronger and more confident than I have been in years. Thank you Morgan and Carda health!

March 18, 2026
Unprompted review
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Reply from Carda Health

Thank you so much for these kind words! We are incredibly proud of the dedication you showed throughout your program; seeing you come away stronger and more confident than you’ve been in years is exactly why we do this work.

Your success perfectly highlights what we strive for at Carda Health. By meeting patients where they are—regardless of physical limitations—and providing a personalized, live-monitored experience, we aim to make life-changing recovery accessible to everyone. We are so glad Morgan could be that "ray of sunshine" and motivator for you, and we’ll be sure to share your gratitude with her!

Rated 5 out of 5 stars

Awesome results

I started CARDA health a few weeks ago. The people are very caring and the exercises are changed so you don’t get board with them. The exercises are tailored to your ability.
There is also exercises you can do on your own.
I can already tell a difference in my breathing.
I would recommend CARDA health to everyone.

March 30, 2026
Unprompted review
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Reply from Carda Health

It is wonderful to hear that you are already feeling a difference in your breathing after just a few weeks! Our team is proud of the progress you’ve made so far and the dedication you are showing to your recovery.

Your experience perfectly reflects our mission at Carda. We believe that by tailoring exercises to your specific ability and providing a variety of workouts, we can meet you exactly where you are to make recovery engaging and effective. Thank you for the recommendation!

Rated 5 out of 5 stars

Great team

Great team! Everyone is always so positive. No shaming involved. They keep you informed on your progress and what to expect next. Very encouraging attitudes from each of the people I worked with. You do see results. I’m breathing a bit better and have improved my mobility and balance. Time well spent.

March 30, 2026
Unprompted review
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Reply from Carda Health

We are so thrilled to hear that you are seeing such positive results! Improving your mobility, balance, and breathing is a significant milestone, and our team is happy to hear that you are already experiencing the benefits of the program.

At Carda, we believe that recovery should be a positive, supportive experience. Our goal is to meet every patient with an encouraging environment while providing the clear data and insights you need to feel confident in your journey. Hearing that you felt well-informed and supported by the team means the world to us. Thank you for sharing that this was time well spent!

Rated 5 out of 5 stars

Best healthcare worker

The guy assigned to me on my journey was the best most simpathitic person and helped me and worked with me through my ups and downs of being sick , thanks Anthony for being a great person to work with . The workouts were great to help with health recovery.

March 25, 2026
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Reply from Carda Health

It is so wonderful to hear that you had such a positive experience with Anthony! Our team is happy to hear that you are seeing results from your workouts and that Anthony’s support made a difference during the ups and downs of your recovery.

At Carda, our mission is to meet people exactly where they are. We strive to provide personalized, live-monitored care that combines high-level clinical expertise. We believe that having a supportive professional by your side—especially when things get tough—is key to achieving long-term health outcomes. We’ll be sure to pass your thanks along to Anthony!

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