Resealed cards. Spent a lot of money to document the evidence($1800). Different sized packaging for Japanese Pokemon and one piece. Hit cards (always lower than $10 value) always damaged with either c... See more
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See what reviewers are saying
I panic bought 3 Pokemon items expecting them to sell out fast and trying to buy them before they ran out resulted in me doing 3 orders with 3 seperate shipping costs. It resulted in me paying shippin... See more
Cardbot are a good mob - join their little community on twitch and discord - you’ll find the service is great, thoughtful and tailored to you. Sometimes the store might be a little more expensive than... See more
Ordering was simple, only made a small order (2 packs of trading cards) as I didn't know what to expect or if they were the real deal. delivery was very quick and the packaging was exceptional, came w... See more
Company details
Written by the company
Card Bot - Trading Cards Live Here! With a huge range of Pokemon TCG, One Piece, NBA Cards, Sports Cards, Trading Card Games, Accessories & so much more! Card Bot is the one-stop shop for the latest in the trading cards scene. Amazing service & free shipping on all orders over $150, Australia wide! Card Bot is a Melbourne-based Trading Card retailer. We specialise in Pokemon TCG, NBA Cards, Sports Cards, Trading Card Games, Accessories & more. We pride ourselves on our amazing service and ability to deliver the latest and most exclusive products at the best prices! What are you waiting for? We provide a huge range of Trading Card Games including: Pokémon TCG Dragon Ball Super Card Game Yu-Gi-Oh! TCG Digimon CCG Our huge range of Sports Cards features brands such as Panini, Topps, Upper Deck, Select Australia, TeamZone & more, and we provide cards for the following sports: NBA Basketball Cards AFL Footy Cards NFL American Football Cards Soccer Cards (FIFA, EPL & more!) MLB Baseball Cards Formula 1 Racing Cards WWE & AEW Wrestling Cards UFC Cards We also feature the highest quality of card accessories, including Card Sleeves, Binders, Top Loaders/Card Protectors, Magnetic Cases, Stands & more. We have a huge range of curated Mystery Boxes for Pokémon, Sports & Trading Cards. Want your cards without waiting for shipping? Visit our Card Bot Vending Machines located all across Australia!
Contact info
3043, Tullamarine, Australia
- support@cardbot.com.au
- cardbot.com.au
4.1
Great
578 reviews
Hasn’t replied to negative reviews
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Mystery pack failure
I generally use cardbot a lot. However this time I got two mystery packs which were duds and identical (such a shame when you've spent $100), but it's wasn't too bad just was annoyed about it being the same thing twice then being told the $100 mystery pack is better like I have all the money in the world lol ideally I'd love the $500 mystery pack but we aren't as well off as each other.
June 25, 2023
Reply from Card Bot
Hi John,
Thank you for your continued support and for sharing your feedback with us. We genuinely appreciate your candidness.
We're sorry to hear your recent experience with our Mystery Packs didn't meet your expectations. As a valued customer, your satisfaction is very important to us. Our $50 Mystery Boxes are designed to be consistent, which is based on feedback we've received previously, especially when purchasing for multiple recipients.
We understand, however, that in cases like yours, buying two can yield similar items, and we can see how that could be disappointing. The intention behind mentioning our higher-priced Mystery Boxes was not to push you towards a more expensive product, but to provide an option for greater variety.
We want to assure you that each Mystery Box, regardless of the cost, is curated to deliver value. In fact, the boxes you received had a total retail value of over $140.
We hope that the super fast dispatch, the authenticity of the products, and the careful packaging made up for part of the experience and we continue to work to improve our service based on customer feedback like yours.
Thanks again for choosing Card Bot, John. We're eager to continue providing you with excellent service, exciting products, and a seamless customer experience. If you have more insights or suggestions, we'd love to hear from you at support@cardbot.com.au.
Kind regards,
Card Bot Support Team
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Superb experience
Order was ready within a hour for pickup. Pickup from location was a great experience with friendly staff who gave special attention to the kids and made their day with the products & lollies.
July 3, 2023
Amazing experience
June 22, 2023
Quick easy transaction quick delivery…
Quick easy transaction quick delivery very very happy
June 22, 2023
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Would Recommend!!
Bought a $50 mystery box and it did not disappoint! Super happy with the mystery box and can see the effort put in.
June 29, 2023
Unprompted review
delivery was prompt
delivery was prompt , package was neat and tight and they always put some surprise in the delivery :)
June 14, 2023
Purchased a card set and nothing in the box
Spent $15 on a One Piece box that was supposed to have cards in it but the box was empty. Such a scam
June 24, 2023
Unprompted review
Reply from Card Bot
Hi Justice,
We appreciate your feedback and understand your initial concern.
From our understanding based on our private conversation, there might have been some confusion regarding the product purchased. You ordered a deck box, which is an accessory used to store cards and does not come with cards included.
We strive to make product descriptions as clear as possible to prevent such misunderstandings and are constantly working on improving this aspect of our service.
We trust that our private resolution was to your satisfaction and hope this has cleared up any confusion. We value your business and look forward to serving you again in the future.
Kind regards,
The Card Bot Support Team
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Couple of clicks and it's all done,
Couple of clicks and it's all done,
The specials and the cart bot rewards are pretty bloody good ,,
Only thing I could ask for would be more variety
Yours sincerely
June 13, 2023
Great Experiences!!
My first 2 experiences have been great. Fast replies, fast processing and shipping. Well packed. Keep up the great work!
June 13, 2023
Great prices
Great prices, quick shipping and everything was packed perfectly and arrived in good condition, will definitely be using cardbot again
June 11, 2023
Always delivered on time and packed…
Always delivered on time and packed safely. Thank you Cardbot
June 8, 2023
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Cardbot FTW!
Easy to use website, fast delivery and excellent packaging! Thanks cardbot!!
June 5, 2023
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Great communication and the package was…
Great communication and the package was packed safely
May 31, 2023
Just awesome service and love how quick…
Just awesome service and love how quick they deliever
May 29, 2023
Quick delivery and good prices!
May 27, 2023
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