Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
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Review summary
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Reviews shaping this summary
Sent in McDonald's and Subway gift cards. They were returned to me, with stickers all over them, marked up with pen. They told me I was too risky to deal with, despite one prior successful sale.... See more
Company replied
A card can be declined for an incorrect issue on their end, and nothing is done about it. In fact, that card which is perfectly legitimate will be forever declined. A crappy way to do business. A good... See more
Company replied
I wanted to give an update about my ongoing dispute with cardcash. After 3 emails that were not answered I wrote a bad review and got a response. I wrote back to an e-mail that was undeliverable and c... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
2.8
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Works easily and immediately.
September 22, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the great review! We're thrilled to hear everything worked easily and immediately for you. We appreciate your support and hope to serve you again soon!
BAIT AND SWITCH SCHEME!
I sent multiple gift cards to CardCash under Order #3741729 after they quoted me a payout and clearly stated they would buy them. Once the cards were in their hands, everything changed. Suddenly they demanded “proof of origin” (who keeps receipts for years of gifts given to their kids and family?) and then flat-out refused to pay. Instead, they forced the cards into their shady “consignment” program — meaning I might get paid someday if a stranger buys them.
This is a textbook bait-and-switch. They promised a direct buy, accepted my cards, and then broke their word. I don’t even want the cards back — we’re moving overseas, and they’re useless to me now. I only wanted the payout I was promised.
CardCash isn’t running a fair exchange — they’re holding customers’ property hostage. I’ve already filed a BBB complaint and will continue escalating. If you value your money, avoid CardCash.
September 25, 2025
Unprompted review
Reply from CardCash.com
Our team has gone ahead and processed your order for (PayPal) payment 9/26.
As discussed by phone, CardCash.com reserves the right to accept, decline, or move any orders into consignment if they are flagged as high risk by our system.
While we understand your frustration with the order process, these measures are in place to protect both CardCash.com and our customers.
This was not a case of “bait and switch,” as you mentioned, since no order is considered fully completed until it has been approved by our Risk Team.
We're glad we were able to speak with you directly and provide an outcome you were satisfied with.
Please feel free to reach out to me directly if you have any further questions or concerns.
Thank you again for your understanding.
Buyer Beware
Buyer Beware! I've used CardCash for two years but recently lost $600 worth of gift card value and the company has zero interest in helping make things right with me. I had purchased four Pottery Barn gift cards for purchase of a table, sadly when I went to purchase the table it was out of stock, so I was able to use two of the cards on something else and save the other two cards for when I had wanted another purchase with Pottery Barn. When I tried to use the cards, Pottery Barn said they'd been reported lost or stolen. I've called CardCash twice and emailed their customer service multiple times but they just keep referring back to their 45 day policy with no attempt to help me utilize the value of the gift cards I paid for. This experience showed me that to save 5% on the purchase price you might lose big and CardCash won't support you in any way.
September 18, 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out. We sincerely apologize and understand how frustrating this situation must be.
As noted in our terms, we have a clear 45-day guarantee policy in place. Since we operate within the secondary gift card market, there is a small risk that a card may have an issue. This is exactly why the 45-day guarantee exists , to give our customers a fair window to check and use their cards.
In reviewing your order, it appears that the claim was made 115 days after the purchase date, which is well beyond the guarantee period. We do our best to communicate this policy clearly and always recommend that customers purchase gift cards only when they are ready to use them soon after.
Again, we’re truly sorry for the inconvenience. While we can't offer a resolution in this case due to the timing, we appreciate your understanding and thank you for being a valued customer.
On 9/21/25 I logged on to card cash…
On 9/21/25 I logged on to card cash yesterday to sell my Home Depot gift card that had a balance of $88.46 they agreed to give me a virtual prepaid balance of $75 in one to two business days. Today 9/22/25 I get an email saying we regret to inform you that we couldn’t process your order due to issues with the gift card details. So I go to Home Depot website and check my balance and my balance is zero. This is a total scam people don’t give these people you’re gift card information they will rip you off!!!!
September 22, 2025
Unprompted review
Reply from CardCash.com
We take this matter very seriously and have thoroughly investigated your concern.
Your order was entered into our system on 9/21, but it was not accessed until 9/22. Upon review on that date, we found that the card had no remaining balance and had already been redeemed. As a result, we canceled the order.
We also reached out to the merchant, who confirmed that there were multiple transactions made using the card — some in-store in Ohio and others online.
Since the card was not viewed in our system until 9/22 , after the funds had already been used , we recommend contacting the merchant directly or reaching out to the original source from which you received the card. They may be able to provide additional insight into the use.
Please let us know if there’s anything else we can assist you with.
Easy to Save!
I love saving money, and CardCash lets me do that easily! I find the gift card I want to purchase, purchase it, and then redeem it toward my item! I personally love buying Carnival Cruise gift cards. I have not had any issues at all with the purchase process or the redemption process, and I have already bought and redeemed ten cards!
September 1, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the fantastic review! We're thrilled to hear how much you're enjoying the savings with CardCash, especially on something as exciting as Cruises! It's great to know the purchase and redemption process has been smooth for you. Ten cards and counting, that's impressive!
We truly appreciate your continued support and look forward to helping you save even more on your next adventure. Have a safe trip!
Great experience.
I had a walmart gift card and sold it to cardcash.
First time ever doing this.
It took all of 5 mins and the money was in my bank account in under 24 hours.
I'm very happy with the experience.
Tim P.
September 18, 2025
Unprompted review
Reply from CardCash.com
Hi Tim,
Thank you so much for the great review! We're thrilled to hear that your first experience with CardCash was a smooth and positive one.
We’re glad we could make the process quick and easy for you , and that the funds hit your account so fast!
Looking forward to helping you again in the future.
Easy purchase and fast e-delivery
Easy purchase and fast e-delivery
Was able to use within a few minutes after purchase which is excellent!
September 13, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind review! We're thrilled to hear that the purchase process was easy and that you received your e-delivery so quickly. Enjoy, and feel free to reach out if you need anything else
1-Stop Shopping Convenience + Savings
The discount savings + the convenience of 1-stop shopping. Oh, and the combined PDF that showed all the details for all my gift cards.
September 8, 2025
Unprompted review
Reply from CardCash.com
Thank you for the awesome feedback! We're so glad you enjoyed the convenience of one-stop shopping and the savings , that's what we strive for! And we're happy to hear the combined PDF made things even easier. Hope to serve you again soon!
Cruising On CardCash
Even with a minimal discount, purchasing Carnival Cruise gift cards from CardCash helped me pay for my cruise and add to my onboard account!! And, on a very limited budget, EVERY little bit saved counts for me!! I haven't had ANY problems with my purchases! I'm SO happy that I found CardCash!! I would highly recommend it to my family and friends!!
September 1, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the kind words! We're thrilled to hear that CardCash helped you save on your Cruise and make the most of your trip, even on a limited budget. Every little bit truly does count, and we're so glad we could be a part of your vacation planning.
We really appreciate your recommendation and are happy to have earned your trust. Here's to more savings and smooth sailing ahead!
Great experience
Great experience! I had an extra $25 gift card that I wasn't going to use so I went on CardCash got my quote and chose to have the funds deposited into my bank account. Less than 24 hours later the money is already in my account. I'm happy with the amount of the quote as well. Definitely better than just sitting in my wallet! I wanted to try them out with a small amount before I sell them a larger Best Buy gift card that I have. I'll update the review after that transaction is complete!
Update: Everything went exactly as expected with my larger Best Buy gift card. I'd recommend CardCash to anyone!
August 27, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the process was smooth and quick for you. It’s always great to see unused gift cards turned into cash instead of sitting unused!
We appreciate you giving us a try with a smaller amount first, and we look forward to helping you again with your y gift card. If you ever have any questions along the way, feel free to reach out, our team is always here to help.
Thanks again for choosing CardCash!
Great find for carnival!!
August 25, 2025
Unprompted review
Reply from CardCash.com
We're so glad you found a great deal for Carnival! Thanks for sharing your experience, we love helping our customers save on fun and memorable trips.
Hope you have an amazing time!
Sold a $50.00 gift card for $35
Sold a $50.00 gift card for $35. I opt into virtual card and can't use it anywhere online smh . Complete waste of time . They keep telling me to register the card. They will not send me the link to register the prepaid mastercard card in order for me to use it. Scammers , take your gift cards some where else . Save yourself the stress . They also swear you can save to your mobile wallet ( Google pay. Apple Pay ) total bullshit .
August 21, 2025
Unprompted review
Reply from CardCash.com
Thank you for looking into this matter. It appears that some websites do not accept virtual prepaid cards as a valid payment method. Based on your usage, it seems you are trying to use the card on two websites that do not currently support this type of payment.
If you continue to experience issues using the card, we recommend contacting our customer support team for further assistance. You can also refer to the original email you received with the virtual prepaid card this email includes instructions on how to register and use your card.
Easy ordering process and quick…
Easy ordering process and quick delivery on gift cards
August 20, 2025
Unprompted review
Reply from CardCash.com
Thank you for your kind words! We're happy to hear that you found the ordering process easy and the delivery quick. That’s exactly the experience we aim to provide!
We appreciate your support and look forward to serving you again soon.
Reply from CardCash.com
Thanks for the great feedback! We're glad to hear the process was fast and smooth for you. We appreciate your support!
Reply from CardCash.com
Thanks so much for your kind words! We're thrilled to hear that you're enjoying the savings with CardCash , that's exactly what we're here for.
We appreciate your support and look forward to helping you save even more in the future!
These guys will lead you on and then…
These guys will lead you on and then refuse to pay!
I won a few large-denomination gift cards on a sweepstakes casino, and wanted to exchange them for cash via ACH transfer. They made an offer, I sent in my card details, they verified balances, and asked for proof of ownership. Fine, I said, and sent screenshots of the Prizeout emails, adding "let me know if you need more info to verify ownership."
I attached some more screenshots, from the website that I won them on, showing that I had cashed out successfully and everything was legit. Not even two hours later they reply that they weren't interested in the cards that they had ALREADY given me a quote for! There was no reason to turn down the cards. They were rightfully mine, that was proven, and- most importantly- they made an offer in writing!
Probably would be a great service if they stuck to their word, but I can't trust them ever again to do so. Go elsewhere if you need money for your cards.
August 19, 2025
Unprompted review
Reply from CardCash.com
We apologize for any inconvenience this may have caused you. We previously requested additional information vis Trustpilot in order to locate your account, but unfortunately, we have not received a response.
Please note that, as stated in our Terms of Service, specifically Section 25,we reserve the right to refuse or reject any orders at our discretion.
If you are able to provide the requested information, I’d be happy to look further into your account and review why this order was declined.
Thank you for your understanding.
Initially I sang their praises
Initially I sang their praises. What a great service! I spent hours diligently checking gift card balances online and calling 800 numbers before sending them in, where the CardCash team apparently confirmed their validity.
Imagine my surprise when a year later they reach out demanding money, while offering no proof that the value was incorrect. Out of the blue I started receiving threatening emails to send me to collections - I honestly assumed it was a scam at first. While I was communicating with them to try to sort out the issue, they just sent me to collections anyway.
What a shady company.
August 21, 2025
Unprompted review
Reply from CardCash.com
Thank you for your patience.
We want to assure you that we are currently looking into this matter.
Before any account is sent to collections, we make every effort to resolve the issue internally and reach out to our sellers for clarification.
While we continue to investigate, your account will be placed on hold with the collection agency to avoid any further action during this time.
We appreciate your understanding and will keep you updated with any developments.
Selling a Best Buy Gift Card Scam...
I went to trade a Best Buy gift card for an Amazon gift card. After placing the sell order, they placed me under review for several hours. At the end, they declined me, saying their system flagged my transaction. I have used my real name, phone number, email address, and even my personal everyday debit card. What else do they need to verify?
I tried reaching out to their customer service to check if they need more info for verification, but they weren't any help. I even offered to provide my driver's license to help with verification, but they didn't say a thing about that. According to what many have experienced, I would say this is a scam.
August 19, 2025
Unprompted review
Reply from CardCash.com
I went ahead and looked into your order. It was originally declined on 8/19, but a reassessment was requested and completed the same day. Following the review, your order was approved later on 8/19.
Payment was sent earlier this morning, 8/20, to the email address we have on file.
Please let us know if you have any further questions or need assistance with anything else!
Carnival Cruise Discount
We love to cruise and prefer Carnival. To save money on our cruise fare we pay with Carnival gift cards purchased at a discount through CardCash.com. The e-cards are delivered immediately via email - I couldn't ask for better service
August 15, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words! We're thrilled to hear that you love cruising and that CardCash has helped you save on your adventures. It's great to know our instant e-card delivery made your experience smooth and convenient , just how it should be!
We truly appreciate your support and look forward to helping you save on many more cruises to come. Bon voyage on your next trip!
Bought a top golf GC
Bought a top golf GC. Instant delivery and saved a bunch!
August 13, 2025
Unprompted review
Reply from CardCash.com
Thank you so much for the great review! We're glad to hear your Topgolf gift card was delivered instantly and helped you save. Enjoy your time at the range, and we hope to serve you again soon
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