CARDETAIL Reviews 

188
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the lightning-fast shipping methods, extremely safe packaging, and the remarkably wide selection of high-quality car care products available. Consumers also deeply appreciate the helpful communication, expert advice, and smooth, reliable ordering process that makes shopping very pleasant and straightforward. People often emphasize that packages arrive promptly and in full condition. However, some customers also noted occasional issues, such as experiencing minor product leaks upon delivery or accidentally receiving incorrect connectors. A few people additionally mentioned facing minor challenges with returns or exchanges when fulfillment mistakes occasionally happened during their orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a wide selection of top-tier brands and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Service

Users describe positive interactions with service, highlighting efficient and professional experiences.... See more

Quality

Customers had positive experiences with quality, highlighting high-class and effective products. Reviewers... See more

Order

People report positive experiences with order, highlighting fast and efficient service with zero... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excel... See more

Company replied

Rated 5 out of 5 stars

Outstanding shop! "This is a truly amazing store! They have a huge selection of products, and everything I needed was actually in stock and ready to go. On top of that, the prices are excellent—defin... See more

Company replied

Rated 5 out of 5 stars

I've used this company for a while now and always they are efficient and a pleasure to deal with. I did have a small issue with one order a while back but their excellent customer service had it so... See more

Company replied

Rated 5 out of 5 stars

Ordered a couple already at Cardetail. Always fast shipping and great products. With the last order, the chassis cleaner, there was a small issue; One of the linkages had a leak. Communication was... See more

Company replied


Company details

  1. Auto Chemistry Shop
  2. Car Accessories Store
  3. Car Detailing Service
  4. Car Equipment Accessories Store

Written by the company

CARDETAIL - De webshop en winkel voor premium auto detailing producten van bekende topmerken. Alles voor het reinigen, behandelen en beschermen van het exterieur en het interieur van je auto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(188)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent dealer and efficient

Excellent dealer and efficient!
Booked from France while I had other dealers in France but preferred the expérience with this company!

October 14, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for your kind words! We’re delighted to hear that you chose to book with us all the way from France and that you enjoyed your experience. We truly appreciate your trust and look forward to welcoming you again in the future!

Kind regards,
Lennert | CARDETAIL

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Rated 5 out of 5 stars

Fast shipping,great service 👌

October 15, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Rudy, thank you for your kind words! We're thrilled to hear you had a great experience with our service and that your order arrived quickly. We truly appreciate your support and hope to serve you again soon!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Always good service at cardetail

Always good service at cardetail. Helps you always when you need something

October 11, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Cai! Thank you so much for your kind words! We're really happy to hear that you’re satisfied with our service. It’s always a pleasure to help you out whenever you need something. We truly appreciate your support!

Kind regards,
The CARDETAIL Team

Rated 5 out of 5 stars

Request and ask

Hi Vermijl,

I really like your webshop and videos. I order a lot from you. Can you give me some discount? 😀 Have any information about the active pressure washer 2.3?

Best regards

Gábor

October 7, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Gábor,

Thank you so much for your kind message and for being such a loyal customer. We really appreciate your support!

We’re happy to hear that you enjoy our webshop and videos. Regarding your question about the Active Pressure Washer 2.3; pre-orders have recently opened, and we expect the product to be available by the end of December. Regarding a possible discount, could you please reach out to us via email at info@cardetail.be? Our team will be glad to help you with detailed information and any available offers.

Looking forward to hearing from you!

Kind regards,

Eddy | CARDETAIL

Rated 5 out of 5 stars

I've ordered from several different car…

I've ordered from several different car detailing brands/companys across europe but this is by far the best. The products was extremely well packed and protected in the package and delivered very fast.

September 7, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Mikael, thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience and that our packaging and fast delivery stood out to you. We truly appreciate your support and can’t wait to serve you again soon!

Kind regards,
Lennert | CARDETAIL

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Rated 5 out of 5 stars

Great help from real people

Asked for product advise on power washing adapters and they came through with all the info I needed. No chatbots, no phone menus. Just very helpful information from a real person who knows their stuff!

I always order all my detailing stuff from here.

August 11, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Stephan, thank you for sharing your experience and for your positive feedback! We're thrilled to hear that our team was able to provide you with the helpful information you needed.

Kind regards,
CARDETAIL Team

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly.

My order was processed and shipped very quickly. The quality of the products is top.

I will order again. 🤩👍🏼

July 31, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello René, thank you for your positive feedback! We are delighted to hear that your order was processed and shipped promptly, and that you are pleased with the quality of our products. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Kind regards,
CARDETAIL Team

Rated 5 out of 5 stars

Super quick

Super quick. Plus i was not harassed with asking for reviews before even tried my purchase, which i appreciate. Prices are not abusive. Definitely would do it again.

August 1, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Serge, thank you for your feedback! We're thrilled to hear you had a smooth experience. It's great to know our pricing met your expectations. We look forward to serving you again! 😊

Kind regards,
CARDETAIL Team

Rated 3 out of 5 stars

It was not displayed clearly that the…

It was not displayed clearly that the polisher I was purchasing was a two pin plug and not a three pin plug.

July 24, 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Martin,

Thank you for your recent purchase.

I wanted to take a moment to clarify that our product description specifies that you are receiving a device with an EU Type F plug, which is also visible on the product image. It’s possible that this detail may have been overlooked. As our company is based in the Belgium (EU), all our electronic devices come with the EU plug Type F.

For additional information about our products, please feel free to reach out to our dedicated customer service team. They are always ready to offer you expert advice and assist with any inquiries you may have.

Kind regards,
CARDETAIL Team

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