Cardwellandsimons Reviews 35

Cardwells & Simon’s have been doing our school photos for years, and they consistently deliver a great experience. This year, we had Zoe as our photographer, and she was absolutely fantastic. She was incredibly kind, patient, and made the children feel completely at ease, which really showed in the photos. It’s not always easy working with groups of kids, but she handled everything with warmth and professionalism. We’re very grateful for her wonderful approach and the lovely results.

Amazing customer service helped me with a missing photo to complete my 17 years of saving school photos !! Have used them privately too with great results

Our school has used Cardwell and Simons for a number of years for our grandstand, tutor group and individual portrait photos for secondary and Sixth From year groups. We are extremely pleased with their professionalism and how fast they are able to get through the sessions. They are very happy to accommodate any last minute changes or requests and are very helpful in sorting out any issues. We look forward to working with them in the future.

The communication from the business is amazing and the photographer was wonderful with the children. Great set of photos. Thank you

I was really impressed with Cardwell and Simon’s.
I emailed to ask about the possibility for a slight amendment to a group photo and Aviv superimposed a headshot from another picture onto it. You wouldn’t be able to tell! We were really impressed!
Thank you Aviv

My sons school uses this lovely company for their photos and we find them to be very reliable, competitively priced and offer very good quality products. We’re very happy to use this company every year to purchase fridge magnets, pictures, cups etc that they produce with the children’s photos on.

We have been using Cardwell and Simons the last couple of years and they are amazing. Easily contactable, friendly and always on time. Our Parents love the photo's, and its all easy to check and order on line.
We have already booked again for this year. Thank you for the great service.

As a school who book Cardwellandsimons year on year and we have always been really happy with the service. We always get the amount of photographers we request, they arrive on time and set up is really thorough. Photographers are speedy throughout the day and we never fall behind schedule (considering we have 1400 children to photograph). I think the system for viewing proofs is easy to use for families. Staff (Aviv especially) responds to my email queries very quickly and we always get the dates we want for the following year booked in easily. We have always been happy with this company and will continue to book every year.

Wonderful photos of my kids. And 5 star friendly service. I highly recommend!

you guys are joking right! 2400x3600 resolution, 1mb downloaded photos for £20 per photo. i mean 8mpx camera?!?! why didn't you make 320x240 just so you could have a laugh? i was hoping for at least some decent 20-30mb at some decent 18-20mpx resolution! you deserve zero stars. You're welcome and enjoy your holidays in bahamas with these prices...

Had bad experience with them before, now I select free delivery to school and yet in the checkout it adds delivery fee for £5..... absolute shambles, not sure how they can still operate with this kind of business ethics...

LOVE LOVE LOVE Cardwell and Simon's photography!
The photographer was absolutely fantastic at getting my 1 year old to look and smile, he was a natural and had my son laughing his head off.
To try and get all 3 of my children to look, smile, and pose for a relatively nice photo is IMPOSSIBLE! You have achieved this for me!
I am thrilled to bits with all of the photos, it was so hard to narrow it down to just a few downloads. I now have 3 beautiful photos of my children I can keep forever and share with family.
Thank you so much, would highly recommend to anyone!

I ordered several prints and only half the order was delivered. Upon querying this with them they refuse to admit they made an error and insist they sent the full order. The prints cost a lot and their self entitlement and lack of service is appalling. They know that parents will always spend money on prints and have no respect for their customers.

Fantastic service which went above and beyond. I had mistakenly thought I had placed an order for class photographs. The deadline to order to school had passed and I had lost the access code given to me to order. I sent an enquiry via the website. Immediate response, despite the fact it was late evening, and helped me to not only get photographs, but to also have them delivered to school (despite me missing the deadline) thanks to them expediting the prints and adding them to the delivery to school. I have bought from Cardwell and Simons for years for both portrait and class photos and the quality and service is always outstanding. Thank you so much once again.

I’ve always found my sons photos to be great, he goes to a special school and it’s very hard to get his attention and to actually look at the camera so even to get one good one is great! Managed to capture a lovely one this time round which I will order. Also communication with this company is brilliant as I accidentally lost the code for my sons photos I panicked but was quickly sorted after a email and given the code to access them 😊

Very happy with the quality of the photos. Friendly & helpful customer service.

They took wonderful school photos of my children a few years ago, really showing their character. I lost the download links to them recently and got in touch on the off chance they would have them in the archive. They replied really quickly and shared new links for them all, free of charge. Super helpful.

I have children in totally separate schools and unfortunately both schools use this company. Every image I have received is either blurry or looks like the child is sad. why would you want to purchase those type of images to share with family etc not very professional

I’m am super happy with the service I have received, they have gone above and beyond to help me and I’m super grateful. Thank you so much

I use this company for photos at my secondary school and honestly cant fault them. Excellent customer service, Aviv is quick to respond to emails and calls and cant do enough to help. Fantastic quality photos which our parents are consistently very happy with. Great affordable price. Will not ever use another company now as very very happy with this one.