I received a call saying they had a certain range of strengths --- when I talked to a practicioner they said that was wrong-- -they only go up to 11 or so instead of the industry standard. Had I known... See more
Company replied
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Everything went very very well. I am and was extremely pleased with the amount of customer service I have recieved with Carebox. The entire process is fast and I have no hidden priced or extra fees.... See more
Company replied
I liked the provider. She was professional and pleasant and very easy to talk to. I did not feel rushed and she made sure I understood the process. She was knowledgeable and showed a vast amount of p... See more
Went on their website on Saturday filled out the questionnaire. Right afterwards a representative called me to do the intake forms, very easy. Have received several emails to confirm the doctor has re... See more
Company replied
Company details
- #36 of 73 best companies in Weight Loss Service
Written by the company
Care that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Contact info
United States
- support@carebox.org
- carebox.org
4.5
Excellent
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I was very skeptical at first
I was very skeptical at first, unsure, but I am pleasantly surprised how attentive and informative my coach and the online support, the emails checking in on me has really eased my mind completely. I did receive my medication one week ago, first dose no problems, hope it stays that way.
August 13, 2026
Unprompted review
Reply from Carebox
We completely understand being skeptical at first, and we’re so happy to hear that our team, your coach, and our ongoing check-ins have helped put your mind at ease. We’re also glad to hear your medication arrived and that your first dose went smoothly!
We truly appreciate you trusting CareBox and look forward to being here to support you along the way.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
So far this provider is on the ball
So far this provider is on the ball. Ever since I have had a poor experience with other providers, Carebox has been very attentive. Their customer service is amazing and I look forward to continuing my meditation with Carebox.
August 12, 2026
Unprompted review
Reply from Carebox
We’re so happy to hear that you’ve had such a positive experience with CareBox, especially after having a difficult experience with other providers. It means a lot to know that our team has been attentive and that our customer service has made a difference. We truly appreciate your trust and look forward to continuing to be here for you!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Reply from Carebox
We’re so glad to hear that Jenna took the time to explain everything thoroughly and made sure you felt informed. We’ll be sure to share your kind words with her!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Anyone I've spoken to has been…
Anyone I've spoken to has been knowledgeable and extremely helpful.
August 11, 2026
Unprompted review
Reply from Carebox
We’re happy to hear that everyone you’ve spoken with has been knowledgeable and helpful. We really appreciate you taking the time to share your experience!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Reply from Carebox
We’re so glad to hear you had a great experience with our customer service. We truly appreciate your feedback!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I had a wonderful experience with Koy
I had a wonderful experience with Koy! She was extremely helpful, knowledgeable, and attentive throughout the entire process. She addressed all of my concerns immediately and was able to provide clear solutions and guidance whenever I needed it. I truly appreciated how responsive and reassuring she was. Excellent customer service and definitely someone I would recommend!
August 11, 2026
Unprompted review
Reply from Carebox
Thank you so much for sharing your experience! We’re thrilled to hear that Koy was so helpful, attentive, and reassuring throughout the process. We’ll be sure to pass along your kind words to her. We truly appreciate your recommendation and are so glad we could provide you with the support you needed!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
— CareBox Team
I loved how the provider explained the…
I loved how the provider explained the reason for her decision.
August 6, 2026
Reply from Carebox
Thank you so much for your 5-star review! We're so happy to hear that your provider took the time to explain their decision and answer your questions. We believe it's important that every patient feels informed and comfortable with their care.
We appreciate you choosing CareBox and thank you for sharing your experience!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
CareBox Team
Reply from Carebox
Thank you so much for your wonderful 5-star review! We're thrilled to hear you had a great experience with CareBox and appreciate you taking the time to share your feedback. Knowing that you had a positive experience means a great deal to our team, and we're committed to continuing to provide the highest level of care and support.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
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