Care Club are always there when you need them. The phone is always answered promptly and a date arranged in a very reasonable time scale. Their representatives are friendly. helpful and very professi... See more
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When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Contact info
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, United Kingdom
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
No recent history of asking for reviews
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Replied to 16% of negative reviews
Typically replies within 1 week
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Fast reliable service found a plumber…
Fast reliable service found a plumber quickly that arrived at my home on the date that was scheduled had to return the following day with the part that was needed to do the job which he did and completed the work required
Wajed was great and very professional .
Wajed was great and very professional .
Great service again from Care Club
Good job done
Engineer was polite, friendly and did his stuff without fuss. Fortunately he was slim enough and flexible enough to get into the space under the bath, which was far too difficult for me.
Great job
Great job. It thought being a simple leaking, then found a broken pipe segment behind the wall. The engineer took an extra length of effort to repair the broken pipe before installing the new tap. Job very well done.
Totally brilliant
Totally brilliant. Engineer arrived promptly, and fixed my leaking toilet.
Excellent service from call out to final repair. Many thanks to all.
Excellent engineer
Excellent engineer. Knew his trade and worked professionally.
Boiler repair & service
Excellent, I could not fault work done, would recommend to all
What an amazing company
What an amazing company. As soon as I reported the job, they give me a time for someone to come out. He arrived on time and sorted my job out in 15 minutes. I pay monthly for this service and I have to say, it's worth every penny. Really fantastic customer service. And that is rare these days!
The plumber was booked for this morning…
The plumber was booked for this morning but didn't show up. However, they arranged for another on for the afternoon and he did the business in seven minutes, Could have been five stars!
The engineer was so very thorough and…
The engineer was so very thorough and did a good job for us. He completed the service record book and said that we would have a follow up call later in the day which we did.
Leaky toilet
First class service as usual as you would expect from care club engineers,! Quick and efficient!
Brilliant service and the engineer took…
Brilliant service and the engineer took time to explain my thermostat controls in simple way that I could understand.
The plumber was on time very polite one…
The plumber was on time very polite one of the best plumbers they have sent out Very efficient discovered what was wrong and fixed it
Plumber very efficient professional and…
Plumber very efficient professional and caring
The only plumber we use
Always the same plumber and he’s brilliant and sorts out whatever is wrong. This time the boiler leaking - all fixed!
Great service they where very nice on…
Great service they where very nice on the phone and they came out the same day carnt ask for any more than that will be telling family and friends 5,stars from me thank you so much
Engineer Owen Bailey
The experienced engineer, Owen Bailey, worked very hard to resolve the difficult and complex problem with my gas central heating system over five-and-a- half anxious days . This required perseverance and intelligence. He was also considerate in ensuring my personal safety throughout the job.
We had two plumbing problems fixed
We had two plumbing problems including our downstairs toilet which we had to switch off as it continued to flush non-stop.
We contacted Careplan who sent a plumber to analyse the problems. We had to wait several days but the same plumber returned today and quickly mended both problems. Thank you Careplan and the plumber involved.
Excellent
Phoned at 11.30 , come 2.30 the plumber was there. I call that excellence
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