Careerminds Reviews 2

I bought the job placement service (topresume+careerminds) which included resume writing, linkedin update.
The experience with the resume writing was good but the job placement support (which was the more critical piece of the package) was almost zero. Resume distribution to "select recruiters" received 0 responses in 3 months. Customer support was bad from careerminds, was not willing to accept problems and did not address any issues.

PS: Career.io RETALIATED for this review and shut off my access. These are the most petty, unprofessional people I have ever encountered.

The reverse recruiting service is a SCAM. There is no reverse recruiting team. They use AI. And they use it poorly at that. Every single cover letter they sent out was not signed with a human name. Instead, it was signed "Refreshed Resume." On top of that, they failed to fix this problem despite weeks of emailing their support team.

Furthermore, they were not able to accurately send out resumes. After weeks of working with them, they continued to send out a version of my resume that was multiple years old, despite my having promptly informed them of the issue. Support could not have cared less and made no attempt to fix the issue.

You'd be better off using an AI tool like Simplify to fill out resumes than pay for Top Resume's reverse recruiting service.

Trying to talk to support was like a Kafka-esque, passive-aggressive nightmare. There is clearly no coordination among the resume-writing teams, the platform operator, and the support representative. What struck me most was how unapologetic and snide they were. They subtly tried to shift the blame back to me whenever they made a mistake or there was a platform glitch.

I would not recommend this service to anyone.