c/o GERD Reviews 105

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, with many expressing their love for various items, especially the hair and skincare lines. People also frequently highlight the ease of the ordering process and the fast delivery service, even for international shipments. However, some people were dissatisfied with significant delays in shipping, with orders not being dispatched for nearly half a month. Additionally, a few customers mentioned unexpected surcharges for delivery, which they had to pay to receive their packages, despite ordering enough for free shipping. Some also noted that the product packaging did not match the perceived quality and prestige of the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness. Customers consistently express... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the hair care... See more

Delivery service

People report positive experiences with delivery service. Customers praise the fast shipping, with many... See more

Order

Customers generally had positive experiences with the ordering process. Many found ordering easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discovered this product line while traveling. I love these products. Especially the hair products. I have ordered multiples for myself as well as members of my family. I have ordered the skin care l... See more

Rated 5 out of 5 stars

I am trying to order again. First tried your products on Viking River/Ocean voyages. Now, I am trying to order for my cousin in Germany and I’m having a problem.

Rated 5 out of 5 stars

Great products! I discovered Care of Gerd while visiting Lapland and I immediately fell in love with the shampoos. Great quality and pretty fast shipping.

Rated 5 out of 5 stars

I am so happy I can get more of the muscle balm! It was a lifesaver after we got lost hiking in Iceland and went a lot further than anticipated!Thank you for being willing to ship to me in the USA. Yo... See more


Company details

  1. Cosmetics Industry

Written by the company

Discover the essence of true beauty with c/o Gerd – developed and manufactured in Swedish Lapland. We are not just a beauty brand; we are a movement towards purity, authenticity, and sustainability. By harnessing the purest water and the cleanest ingredients directly from our own factory in Jokkmokk, we offer a beauty experience that is both reliable and respectful to nature. Our products are a reflection of our philosophy: no parabens, no synthetic additives, no PEG substances. We only use cold-pressed vegetable oils to create our formulations, ensuring that each product not only nurtures your skin but also cares for our planet. We understand the dynamics between the tranquility of nature and the pulse of the city. This is reflected in our passion for staying at the forefront of beauty trends, quickly adapting to our customers' needs with innovative solutions that do not compromise our ecological integrity. Our packaging design is not only stylish but also fully recyclable – further evidence of our commitment to the environment. Choosing c/o Gerd means choosing a beauty routine that respects both you and nature. With each use, you become part of a larger narrative; a journey towards a more sustainable and beautiful world. Join our journey. Choose c/o Gerd for beauty that feels as good as it looks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just try it…

Love Gerd for my hair and I have been using it for a couple of years now. I perm my hair so it makes my hair look smoother and not dry. My order came quickly.

October 13, 2025
Rated 5 out of 5 stars

Super!

Great products!
I discovered Care of Gerd while visiting Lapland and I immediately fell in love with the shampoos.
Great quality and pretty fast shipping.

October 10, 2025
Rated 2 out of 5 stars

My package arrived today in good…

My package arrived today in good condition, but there was an additional $55.50 surcharge for delivery or the package would be returned to sender. Since I had already paid for the contents I paid the additional charge, but why??? Tariffs???

August 28, 2025
c/o GERD logo

Reply from c/o GERD

Hi Shannon!

The additional charge you encountered is likely a customs fee or import tariff, which can occur on international shipments.

If you would like further assistance or have any questions, you are welcome to contact our customer service at kundservice@careofgerd.se

Best regards, Wilma

Rated 5 out of 5 stars

Cloudberry Lotion

First, I love this product, Cloudberry Lotion. It is the best lotion I have ever used. I am very happy to use a product made in Lapland that I got to visit.

August 16, 2025
Rated 3 out of 5 stars

I really like the products I order from…

I really like the products I order from Gerd. This is the third time I've ordered Gerd products. I always order $100+ to take advantage of free shipping, however now I have to pay a surcharge which is due to the tariffs. I was just notified by UPS that I need to pay this additional charge on my shipment expected tomorrow. Sadly, this will affect future purchases.

August 10, 2025
c/o GERD logo

Reply from c/o GERD

Hi Brenda,

Thank you so much for being such a loyal customer! We’re thrilled to hear that you enjoy our products, and it truly means a lot to us that you keep coming back.

We completely understand how frustrating the additional customs fees or tariffs can be. Unfortunately, these charges are set by local authorities and must be covered by the buyer. We’re really sorry that this has impacted your order and may affect your future purchases.

Best regards. Wilma!

Rated 5 out of 5 stars

Excellent products, value and service

What a fabulous collection of beautiful products presented in such a stylish and useful cosmetic bag. I absolutely adore Careofgerd and would definitely recommend the company and products. Wonderful customer service too!

July 12, 2025
Rated 5 out of 5 stars

Excellent products

I discovered this product line while traveling. I love these products. Especially the hair products. I have ordered multiples for myself as well as members of my family. I have ordered the skin care line for my younger family members who have sensitive skin and they have raved about their products. One of the best. Do not hesitate to purchase from them. They are awesome company.

June 11, 2025

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