Needed to find a carer
Needed to find a carer to visit an elderly relative who was in the area short term. The website provided me some quality options to follow up on.
August 1, 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
We provide an entirely free care matching service, searching all 27,000 registered providers to bring you the best possible options within 24 hours.
Contact info
Castle Terrace 38, EH3 9DZ, Edinburgh, United Kingdom
- enquiries@caresourcer.com
- caresourcer.com
Advertisement
I have used the web chat function twice…
I have used the web chat function twice and received no response within the timeframe suggested when it said I would receive a response. I have also attempted to call the team and received no response via a phone number I found online. I would like to know more about the pricing structure so that we can potentially claim our profile and utilise your service. I have yet to have any success having a conversation via email or on the phone with a member of your team.
February 29, 2024
Unprompted review
Reply from Care Sourcer
Hi Kristian, I hope you are well? I am very sorry to hear no-one got back to you in our chat function or via phone. I am going to investigate this internally to see what happened.
In the meantime, I am more than happy to have a discussion with you regarding how we can partner together in the future.
Please pop me an email - sophie@caresourcer.com.
Kindest regards,
Sophie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.