CareTech UK Reviews 

The care system is rigged, Its rigged to force you to stay on shift despite suffering from mental health conditions, On-call procedure is absolutely useless thats probably because they get paid 50 pounds a day to do their job. Furthermore sleeps are only at 30 pounds while other companies are offering double if not more. Cambian is also on the stock market, This company highlights how corrupt the care system is where young people are milked for living within their homes through EXCESSIVE government funding causing care homes to generate very lucrative profits. When asked to provide therepeutic services they claim the local authority cant afford it however 10k a week on average per child goes to the company from local authorities, Do the math? Even though this company is huge they have MASSIVE staffing issues because their pay rates are equally as horrendous as on call. The on-call procedure forces staff at carehomes to look for cover most staff end up staying on because they throw the responsibility of finding cover on standard RCW. Most staff remain un-happy unless they are related to senior management and given extra hours added but thats a topic for another day. Staff literally come to me to complain about other individuals within the company, There people here working on visas and don't have the best skills to help manage complex behaviours however this company tends to put these workers who are on a visa in these difficult homes which causes more incidents and its not good for the young people in these homes as it unsettles them. This requires more experienced staff who speak english and are native to the country, Young people become frustrated due to language barriers and experience here. Pay rates are horrible, Training is rushed, You are overworked aswel as underpaid, The only reasons care jobs give more money is simply due to the hours, when you do the math its like any other job but this one expect the worst in this job role unless you are very familiar with it. I am genuinely done with care. Even though I spent 10 years working for the system. Very un rewarding, Some management can be clique, teams can be clique you just have to get lucky. Because we work with mental health it changes you and how you think so before making a decision going into care prepare yourself for a system and laws designed to protect the asset which is the carehome. Management can raise their voice at you when you are unwell and need to come of shift because someone's fallen sick the night before and on call failed to address this.

should not do it anymore it makes me not happy and I get agitated when I get agitated I get over around get over stimulated because I always need a woman with me all times for my own safety I always need one female with me from my own safety something happens not to do just it really agitates me when I have two men breaks fix it please Tantk you

The company is such a piss take, I was hired on the spot they will hire anyone who passes DBS, I was hired on spot, it took almost six weeks for them to approve everything, and when I started I was told I was hired for someone (we will call this person PA for personal A) and then got put with someone else for the entire time I was there, (I'm not going to say how long I was there as it may or may not give it away who I am trying to be anonymous) the boss told multiple things which were kind of confusing,
. I was told to go talk to PA when having a behavior
. I was told to give PA some space and let PA come to you
. I was told to go back to PA every few minutes, and if PA was still having a behaviour leave them alone
.I was told not to talk to them at all when having a behavior
. I was told to talk to them when having a behaviour

Like I had no idea what to do, very confusing and contradicting, as I was being told one thing and then being told the opposite 20 minutes later, that was many mixed signals, I also only have 28 hours worth of shadow shifts that was not nearly enough time for me as it was my first job and never dealt with anyone with anyone having behaviors, in the first month I was there I was late being paid not a big issue but I was never on the bosses timesheet, and boss refuse to give me HA's number so I could chase it myself before she told me I was not on her timesheets
it seemed like the boss needed a stupid excuse to get rid of me

I don't like to give them even one star.unprofessional,alot of politics, manager don't talk without swearing all the time.laugh and making jokes about service users Infront of staff.no physical training no induction .this company only employe who needs sponsorship..🫤

I had a very negative experience with this company. management installed cameras in the house without informing staff beforehand after losing one of their contracts. It felt like they were looking for reasons to reduce the number of employees they needed to keep.

Eventually, six members of staff were found to have committed the same offence, but only some were dismissed while others were retained for the remaining contract. This is very unfair and inconsistent.

I also felt that the company had a very strict approach to discipline. Employees could be dismissed for being just a couple of minutes late, without any prior warning, and I was concerned about the possibility of issues being reported to the DBS.

If you're considering applying for a job with this company, I'd encourage you to think carefully. Based on my personal experience, I would not recommend working there.

1 star is to much for this company
Disgusting company. Lies cheats and steals. Manipulation of service users to avoid accountability. An unprofessional company who seems to farming service users. Management are bullies and completely incompetent.
Tired to steel hours from me a wanted me to work on call and not get paid both manager and area manager of Selborne house are vile people would never work for them again .. bullies and thieves

I applied for a cleaning job through CareTech/Cambian and was asked to fill out an extremely long form on their site detailing every period of my life since I was 11 years old, 11YEARSOLD (despite the interview went good and they wanted to hire me). I spent over 7 hours completing it (as they ask you for every kind of personal data), only for the system to erase most of my data despite I saved many times. This process is completely disproportionate and very poorly managed. They pretended that I would do it again, despite they already had my CV, and the place where I was supposed to work wanted to hire me and I had all the documents for the dbs(all this for a cleaning job in a school when it's closed for only ten hours per week, so kids aren't even involved in any part of the job).
I refuse to spend 14 hours filling infinite forms that nobody will read, for a cleaning job that isn't even part-time.

Had interview in April 2025 told same day I got the job my DBS and references all came back clear/good but then wasn’t given a start date until July when I eventually started I found there to be a “ favouritism/clicky culture between management & certain staff at my workplace I stuck it out until I resigned at the end of Sept from the time I started (July) until I resigned ( Sept) I have not recieved any wages from Caretech at all even though my manager and payroll have both confirmed I’m owed the money all I was getting is “ I’ll sort it it’ll be in your bank by Friday” as of today I’ve still not recieved any of the money owed to me I tried to contact Caretech head office only to find I’ve been banned from there website! I’ve tried to contact my manager at my former place of work but the phone just rings with someone picking it up & then putting it down I wouldn’t recommend Caretech to anyone!

Disgusting company. Lies cheats and steals. Manipulation of service users to avoid accountability. An unprofessional company who seems to farming service users. Management are bullies and completely incompetent.

I currently live at one of the Sheffield based homes and the management is appalling matched alongside lazy, useless staff that don't do the jobs they are paid to do.

Nothing but bad experiences have happened since I moved here in 2018 and whenever you question anything that goes wrong they just try and twist it around on other people.

Last week, a new neighbour moved in who absolutely REEKS of urine and they are not doing anything about it, I now how to live with that smell. It seeps in through my flat and it smells like it's inside with me.

Avoid this company like the plague if you want a happy life, do not send your loved ones to live here.

This company is sexist.

I would give it negative 100 if I could. Don't care about staff, children run the home not the staff. Staff held on shift against there will when sickness. Staff brought in on false promises. Regional managers not knowing what they are doing. Some homes are tatty and worn down with inexperienced manager who couldn't manage their way out of sticky situations. Seriously awful

Some homes very biased on sex the area mangement only wanted women working at certain homes plus mangement are very clicky with team leader they tell you if your not happy with team leader go to management when you go to mangement even if team leader is in the wrong they stick up for the team leader very bitchy attitude and place to work people come on shift and admit to being under the influence of drugs when raised with managment its ignored plus some of these homes are supposed to be a stopping point for residents to eventully have their own property as thats what we are giving them skills to do its supported living not care but people have been stuck there for 17yrs plus who are able to do everything them selfs but refuse to because they want staff to do it for them also people have being housed in supported living which should be in care not supported living. Ie deaf cant hear smoke alarms even fitted with a vibrating pillow but still dont get out of bed and you have to wash them brush there teeth that is not supported living that is care

Wouldn’t really recommend honestly. Staff are completely useless, they hire anybody who passes a DBS check, and there always seems to be problems with the pay. I worked here for almost 3 years and 8 out of 10 times there was something wrong with the payslip. I can’t fault the manager when it comes to helping staff with their mental health, however when it comes to supporting the staff through other areas of the job, there’s nothing. Training is useless, I could watch a youtube video and learn more. Probably would avoid this job if you can.

Was going to apply for a role, but based on the amount of negative reviews by previous staff or service users.
I think I'm going to swerve them.

Been working for CareTech for last 3 months and every pay date is a problem, Always underpaid, Manager not picking the phone, not answering on emails. When calls back just excuses what paperwork needs to be done etc. but even after 3 months (!!) did not receive full payment.
Company runs beautiful carehomes and work atmosphere in company is brilliant, just what I see as a problem is payment.
Currently preparing case for employment tribunal, got all evidence so I will win for sure, but that time till I see my money is annoying as needed to borrow money to pay my bills.

Testing Company new

Over 10 years ago, I worked for this organisation for only 1.5 days and was wrongly accused of physically assaulting a service user on my 2nd day of work. (GREATEST ACCUSATION IN MY ENTIRE LIFE TILL DATE. I STILL FEEL DEEPLY DEEPLY HURT IN MY HEART TILL DATE).

I was asked to leave the home immediately. No one from the organisation contacted me (no mail, no phone-call or email). They simply referred me to POVA without any consultation or investigation to hear me out and eventually got a call from the police (after about 4 weeks) inviting me to the police station. Luckily I was provided an excellent lawyer from my community who followed me to the police station on the agreed invitation date. Police conducted thier investigations and found zero evidence of assault or misconduct, thus was EXONERATED.

This organisation subsequently had the effrontery to call me back to work again (after been exonerated) without any remorse or apology or reference to the incident. I simply ignored them.

I'm grateful to God Almighty for where I am today and to the management of this organisation knowing you will be notified of this review, "Expect Litigation in the Court of Law" regarding this as my lawyers will definitely be in contact with you no matter how long.

I will never forget nor forgive until Justice is served.

People should never be treated like TRASH but with RESPECT & DIGNITY.

I have worked for CARE TECH for over 3 years, in the Manchester area, my workplace had various locations from Hyde, Stockport, Trafford, and more. CARE-TECH is a horrifying company! Management is unprofessional and extremely racist, I had to deal with 2 ladies (the Head of North and the Head of the Service ) is simply a shame not only for the company but for everyone who has to deal with them. Please if you don’t have to not work for CARE TECH, especially if you are from another country, you get no respect from service users, co-workers and ridicule management who presents like clown gathering (gory tattoos, very bad fitting outfits few sizes too small, poor manners and on the top unprofessional practice like not paying for extra time at work).CARE TECH not promoting individuals but letting service users be disrespectful to support workers. I’m deeply ashamed I was working for CARE TECH! Staff like management very unprofessional with sticky fingers so keep your belonging close. The staff is a drug addict and has alcohol problems, same as service users with similar issues. Please avoid Stockport Service and Hyde is run by the most unprofessional and ridiculous area manager. Is a shame, and not safe for staff or service users.

CareTech employ anyone with a DBS with no experience whatsoever allow them to work alone without having had any training or previous experience in supported living with such vulnerable people. Managers do not respect or even care about their employees or service users it’s all about earning an not people’s feelings I’m sad to say. 😔