I accidentally dropped my key fob into a puddle and feared it was ruined. Car Expert calmly guided me through each step how to safely dry it out remove the battery and test it afterward. I followed th... See more
Company replied
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See what reviewers are saying
I was honestly amazed by how detailed the VIN report was. Most services only show basic info like mileage or country of registration, but here I found inspection dates from Italy, insurance history, a... See more
Company replied
I will say I forgot to cancel my subscription, only needed one car VIN lookup, and was charged for 4 months unknowingly. Luckily I caught one month and called about fraud, and was told about my subscr... See more
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I noticed that my car’s cooling fan was constantly running even when the engine was cold and the outside temperature was low. At first I thought it was a wiring issue or maybe the ECU was acting up. C... See more
Company replied
Company details
- #8 of 31 best companies in Information Service
- #2 of 3 best companies in Mechanic
About Car Expert
Written by the company
🚗 Car Expert helps you buy with confidence
Our VIN Lookup service gives you instant access to detailed vehicle history reports — uncover past accidents, mileage fraud, ownership records, and more in just minutes.
💡 Built for clarity and peace of mind, our platform lets you enter a VIN or license plate number to get verified data, past photos, and expert insights. We help you spot red flags and avoid costly mistakes.
🔍 Need help understanding your report? Our car experts are available 24/7 via live chat to guide you through every detail and answer any questions. Whether you’re buying, selling, or just staying informed, we’ve got your back.
Need help? Reach us at 📧 support@carexpertnow.com or 📞 +1 844 618-2301
Check your vehicle anytime – Car Expert is here to help 🛠️
Contact info
4.7
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful details analysis with the…
Wonderful details analysis with the complete insight about the car history. It helped me a lot to take wise and economical decision based on the car expert advise.
September 4, 2025
Reply from Car Expert
Hello Babar,
Thank you so much for your thoughtful and detailed feedback!
We're thrilled to hear that our vehicle history analysis provided you with complete insights and expert advice, helping you make a wise and economical decision. We truly appreciate you sharing your positive experience.
If you ever need assistance with future reports or have more questions, we're here for you. Just let us know—we’d be happy to help!
Best,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
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Reply from Car Expert
Hello,
Thank you for your feedback!
We're glad to hear you find the site useful for car reviews. We appreciate you taking the time to share your thoughts.
If you have any questions or need assistance in the future, feel free to reach out. We're here to help!
Best,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Reply from Car Expert
Hello!
We appreciate your review. It’s great to hear that our service made your CARFAX purchase easier. We’re happy it worked well for you.
Best regards,
Anne, Car Expert Now Customer Support
support@carexpertnow.com or +1 844 618 2301
Brian and the service were flawless
Having someone to assist with complicated trouble shooting was invaluable. The detailed step by step instructions and the ability to take a picture and get an expert to say yes or no or what direction to go makes the experience of doing something you are unfamiliar with much less daunting!
September 2, 2025
Reply from Car Expert
Hello Frank,
Thank you so much for your detailed and wonderful feedback!
We are truly delighted to hear that having an expert provide step-by-step assistance made your experience much less daunting and was invaluable to you.
If you ever have any more questions in the future, please don't hesitate to reach out to us. We're always here to help!
Best,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Reply from Car Expert
Hello,
Thank you so much for your feedback!
We are thrilled to know you feel that way and truly appreciate you taking the time to share your feedback.
If you ever have any questions, please don't hesitate to reach out to us. We're always here to help.
Best,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
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Reply from Car Expert
Hello, Stepan!
We’re glad to hear that everything went well and that you’re satisfied with the service. Thank you for sharing your feedback!
Best regards,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Reply from Car Expert
Hello,
Thank you for your feedback! We’re so glad to hear you had a great experience.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Good job and wuick
August 28, 2025
Reply from Car Expert
Hello George,
Thank you for your feedback! We're glad to hear that the job was done well and quickly.
We’re always here if you’d like a hand with anything else or have more questions!
Best,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Reply from Car Expert
Hello Morgan,
Thank you for your feedback! We're delighted to hear that you found our service professional and knowledgeable.
Feel free to reach out anytime — we love helping our users succeed!
Best,
James, Car Expert Now Support
support@carexpertnow.com orb+1 844 618 2301
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Reply from Car Expert
Hello!
Thank you for sharing your experience. We’re pleased to hear you find value in the reports we provide. We work to ensure they’re easy to read and contain all the details you need.
Best regards,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Reply from Car Expert
Hello,
Thank you for your feedback. We're glad to hear you’re satisfied with the service and appreciate your kind words!
Best regards,
Thomas, Car Expert Now Support
support@carexpertnow.com or 1 844 618 2301
Reply from Car Expert
Hello,
Thank you for your feedback. We're glad to hear you had a positive experience. If you need any further assistance, we’re always here to help.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Timely and helpful
July 31, 2025
Reply from Car Expert
Hello Natalie,
Thank you for your feedback! We’re glad to hear the support was timely and helpful. If you ever need anything else, don’t hesitate to reach out — we’re always here for you.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
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AWESOME REPORT & very valuable information‼️‼️
EXCELLENT EXPERIENCE. The site was very easy to use, provided a report very quickly and the report was very thorough and informative!! It allowed me to feel extra comfortable with my purchase.
July 14, 2025
Reply from Car Expert
Hello, Ray!
We appreciate your feedback! It’s wonderful to hear that the report was both timely and detailed. Knowing it helped you make a confident decision means a lot to us.
Best,
James, Car Expert Now Support Team
support@carexpertnow.com or +1 844 618 2301
Paul was very thorough in his review…
Paul was very thorough in his review and honest about the concerns of the vehicle I pulled a report for.
July 10, 2025
Unprompted review
Reply from Car Expert
Hello, Cat!
Thank you for your feedback! We're glad to hear the review you received was detailed and transparent. It's important to us that every recommendation is clear and based on real insight.
Best,
Anne, Car Expert Now Support Team
support@carexpertnow.com or +1 844 618 2301
Vin checks and mechanic advice
Paul worked on helping me until he made it happen. I also really like the vin check by this company; it's more through with pictures and everything. I recommend this company.
June 9, 2025
Reply from Car Expert
Hello, Yanet!
We appreciate your kind words! It’s great to know that our team was able to help you through the process and that you found our VIN check service so thorough. Your recommendation means a lot to us, and we’re always here to assist if you need anything in the future.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Reply from Car Expert
Hello, Ryan!
Thank you for your feedback! We're pleased to hear that you found the advice informed and helpful. If you ever need assistance again, we're here for you.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
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The power window stopped working
The power window stopped working. I thought the motor had gone, but it turned out to be just a broken switch. Great tip, and it was a cheap fix.
May 18, 2025
Unprompted review
Reply from Car Expert
Hello, Ellis!
We appreciate your message! It’s great to hear that the advice helped you avoid a costly repair. We’re happy the solution was straightforward and saved you time and money.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
Thought my starter had failed
Thought my starter had failed. Car Expert suggested it might just be the relay. They were right – no need to buy a new starter.
May 25, 2025
Unprompted review
Reply from Car Expert
Hello Lourdes,
Thank you for sharing your experience! We're glad the expert could guide you in the right direction and help you avoid unnecessary costs. It’s great to hear everything’s working properly now. If you need any more support, we’re here to help.
Best,
James, Car Expert Now Support
support@carexpertnow.com or +44 808 501 3628
Strange smell coming from under the…
Strange smell coming from under the bonnet? Don’t ignore it. I messaged Car Expert – they recommended checking the hose connections for leaks. One of them was indeed leaking.
May 15, 2025
Unprompted review
Reply from Car Expert
Hello, Amy!
Thank you for sharing your experience! We’re glad our team was able to point you in the right direction and help you catch the issue early. It’s always best to address those signs quickly.
Best regards,
Anne, Car Expert Now Support
support@carexpertnow.com or +1 844 618 2301
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