Car-Go Auto Transport Reviews 

49
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Follow-Up: Past 5–7 Business Days — Still No Refund or Communication I want to be crystal clear. Your representative pushed me for two days to add $300–$400 more after we had already... See more

Company replied

Rated 1 out of 5 stars

Called them to transport our 58 Volkswagon paid for it almost a week later it still wasn't scheduled.. I cancelled it through them and called someone else she was amazing had the car picked up the ne... See more

Company replied

Rated 1 out of 5 stars

We talked to Mike Lawler in the beginning. He promised us that we would have no trouble and our vehicle would be picked up early. Our promised date was Wednesday but NO later than Saturday. We agree... See more

Company replied

Rated 1 out of 5 stars

We got a quote for $600, then they increased to $700 at booking. Then they called the day of and said it would be $1600. When we asked to cancel they said they found someone for $800. Then they dumped... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Car-Go Auto Transport is a nationwide vehicle shipping company with over 40 years of experience safely transporting cars, trucks, SUVs, and specialty vehicles across the United States. We specialize in reliable, transparent auto transport for individuals, dealerships, and businesses. Our team focuses on clear communication, accurate pricing, and dependable service from pickup to delivery. Whether you’re relocating, purchasing a vehicle, or managing high-volume transport needs, we work with vetted, insured carriers to ensure your vehicle is handled with care. At Car-Go Auto Transport, we believe trust is built through consistency, honesty, and results—and we’re proud of the long-term relationships we’ve built with our customers.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

49 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.4

All reviews

(49)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

Great service

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Joseph, thank you for allowing us to service your transportation needs.

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Rated 5 out of 5 stars

Great job

I've used them twice and I would use them again. It was like working with a. Friend.

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Ralph, thank you for allowing us to help you and become friends.

Rated 5 out of 5 stars

I could not have been more pleased.

Over the years I have felt with several auto-transport companies and
while I realize that there will always be problems I have experienced
bad ones about 80% of the times.
It was a pleasure dealing with an extremely professional company.
You never over-promised nor did you under-deliver.
Your drivers are true professionals.
Thank-you Annette.

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Annette, thank you. It's important to us to be upfront with our customers.

Rated 5 out of 5 stars

Pam is awesome!

Great communication, Pam is the best, car was handled with care, timely delivery, thanks!

January 26, 2016
Unprompted review
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Reply from Car-Go Auto Transport

Thanks for the compliment, I appreciate it, Pam.

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Rated 5 out of 5 stars

Excellent experienc

This was our first time to transport a vehicle. We needed to get our college student's car from Washington to Texas and were pleasantly surprised at the ease and great service we received. Beginning with the professionalism shown during phone and email communication to receiving the car in Texas, we could not have been happier with our experience. Our car arrived sooner than expected in great shape, untouched as far as we could tell. We definitely recommend car-go and will certainly use this great company if ever needed again.

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Cheryl, thank you and we will look forward to getting them back home.

Rated 5 out of 5 stars

Terrific service!

Personal and reliable service from my first phone call in Phoenix to car delivery in Maryland!

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Cathrine, thank you.

Rated 5 out of 5 stars

Seamless

At first I was sceptical sending my car with strangers across the country. But the communication - who specifically would be driving to the time window of pickup and drop off were seamless. The driver notified me that he was unable to access my street so we determined a drop off spot one block from my residence. Everything was great.

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Michelle and John, glad we could be of service.

Rated 5 out of 5 stars

Very Happy

The service was very, very good. No problems. On time for pick up and delivery. I would recommend them to anyone.

January 26, 2016
Unprompted review
Car-Go Auto Transport logo

Reply from Car-Go Auto Transport

Betty, thank you for allowing us to service your transportation needs.

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