CarGurus Reviews 1,166

The vehicle had a vin number that came up as invalid and warning that the vehicle could be stolen or salvaged. Buyer Beware - always check vin numbers!

Very polite

Okay I specifically told the person when I said my message through that I work at a nuclear plant I am very limited on the time that I can even be on my phone I get one day off a week but we're almost done this job so that could be easy but nevertheless I told them that I would be paying cash I wanted a cash figure a good deal out the door with everything and I'm taking it back to Florida where I live I got no response the little response that they did send me you talking about me trying to call or go there to the dealer and I cannot unless I'm going to go pick it up I don't have that time so this is why I am not satisfied I'm trying to take a vehicle off your hands give me a good deal don't start charging me processing charges and all this what are you going to process what are you going to get ready is that car going to get cleaned is it going to get fixed its not my first car

I found the car that I was looking for real simple

Based on the genuine experience I had

Best site I have experienced for at least 5 years now. Facebook Marketplace is huge out there but for considering dealing with private sellers, they are very unreliable. Your site, maybe exclusively, represents dealers. Businesses, where solid communication is a great asset. And now, this shopping I'm doing has what I think may be A.I. based help which can also forward us shoppers to the dealers. Love it. Car.com, in my past experience is more costly for dealers to list with and thereby the cars seem to be higher priced.

Very prompt communication. Extremely helpful and high regards to Phil!

Joy was amazing, she went above and beyond! It was almost like she anticipated my next question and provided an answer before I even asked. Amazing experience so far! Haven’t made a purchase yet but believe I’m getting close with the help that was provided.

My go to
place to check prices on Vehicles I want. Easy to navigate the web site search

Respect for all

the AI was able to help me very well I trust this app for cars now I am about to get my first car and I found it on this app I like Camaros so I looked at camaros and I found the one iu liked affordable as well very well trusted

I tried to send a message to the dealer to ask if there was any more pictures of the vehicle and availability, I never got through to the dealer went my own route and while dealing with this A.I the car sells from under me the computer asked me so many time the same questions 😡

Dean was extremely helpful and quick with the responses to my questions

I love this site. I use it for all my car shopping. Love that the site can pull Carfax reports for me without having to go through the dealer, so convenient!

What people online business no complaints here

Reach to you quickly and easy to answer any questions

Car Gurus was great. They provided alot of information and kept in contact to make sure the dealership reached out. Very pleased.

Great service

The customer service representative did an outstanding job of communicating. Thank you.