Exceeded My Expectations
Exceeded My Expectations — CarMax Delivered Exactly What They Promised
I’ll admit I walked into my CarMax appointment bracing for disappointment. After answering a series of questions about my 2018 Honda CR-V on their website, I received an offer of $20,000 — a full $6,000 more than a new car dealer had quoted me as a trade-in. It sounded almost too good to be true.
It wasn’t. The paperwork took about 10 minutes, and I walked out with a check for exactly $20,000. No haggling, no last-minute lowball, no surprises.
If you’re on the fence about whether CarMax will honor their online quote, let my experience be your data point: they did, without hesitation. I’m genuinely impressed and wouldn’t hesitate to use them again.







