Carnoisseur Reviews 

937
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express high satisfaction across multiple purchases, praising the professional staff for offering expert guidance, excellent communication, and arranging exceptionally fast deliveries. Buyers also emphasize the outstanding overall value, perfect fit, and comprehensive nature of the supplied emergency equipment, handy ancillary items, and wheel kits. However, some people mentioned that certain space saver spare wheels do not fit completely or securely in the designated vehicle wheel well. Others also noted occasional practical challenges experienced during transit, such as damaged storage bags, missing minor components, or confusing delivery updates from couriers.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and comprehensive, high-quality accessory... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast dispatch times and... See more

Service

Reviewers highlight positive aspects of service, noting swift next-day delivery and knowledgeable staff who... See more

Quality

Clients share positive opinions on quality, frequently describing the equipment as top quality and well... See more

Staff

Users describe positive interactions with staff, praising the helpful and knowledgeable assistance provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The initial enquiry I made was dealt with knowledgeably and courteously by the person answering the phone. The cost product was substantially cheaper than the figure I was eventually quoted by Audi U... See more

Rated 5 out of 5 stars

Received excellent help from Patrick, who answered my many queries very promptly. The wheel is top quality and the bag of essentials is like opening a Pandora's Box. Well thought out and put togethe... See more

Rated 5 out of 5 stars

Both pre & post my Road Hero order support was in one word, Excellent. The item was ordered late on Wednesday & delivered early on the Friday - wonderful. The spare wheel kit was as described an... See more

Rated 5 out of 5 stars

I ordered the spare wheel/Tyre in the morning and it came the next morning,complete with jack and everything to change the wheel with including mat,gloves luminous, jackets, torch ect,and at an excell... See more


Company details

  1. Car Accessories Store
  2. also in
  3. Auto Machine Shop
  4. Auto Parts Store
  5. Racing Car Parts Store
  6. Truck Accessories Store
  7. Wheel Store

Written by the company

The UK's leading alloy wheel and performance parts specialist. We offer a huge range of products to enhance your vehicle. Est. 1979.


Contact info

4.9

Excellent

TrustScore 5 out of 5

937 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(937)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent value emergency spare wheel.

The initial enquiry I made was dealt with knowledgeably and courteously by the person answering the phone. The cost product was substantially cheaper than the figure I was eventually quoted by Audi UK (after a ridiculous amount of running around and several phone calls).
The actual product itself is just what you'd expect when spare wheels were the norm but there was a handy package of ancillary items such as a torch, gloves, rain poncho, etc.

October 22, 2026
Rated 5 out of 5 stars

I ordered the spare wheel/Tyre in the…

I ordered the spare wheel/Tyre in the morning and it came the next morning,complete with jack and everything to change the wheel with including mat,gloves luminous, jackets, torch ect,and at an excellent price too.Patrick was very helpful and so was the lady I spoke to on the phone. So a big thankyou. 😊

November 6, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Received excellent help from Patrick

Received excellent help from Patrick, who answered my many queries very promptly.
The wheel is top quality and the bag of essentials is like opening a Pandora's Box. Well thought out and put together.
One slight disapointment is due to the tyre's width that doesnt allow it to fit snuggly in the wheel well, making it protrude slightly.All things considered I think this is a minor issue.

October 5, 2026
Advertisement
Advertisement
Rated 5 out of 5 stars

Great service

The items I requested were not available but a better alternative was despatched.
Good communication and great service

September 18, 2026
Rated 5 out of 5 stars

Spare wheel

When I contacted the company I wasn’t sure what I was going to get however after asking several questions it came apparent that this company knew what they were talking about I was very pleased with the service received nothing was too much trouble and I went back several times to ask more questions But they were only too pleased to help me. I will certainly use this company again. everything was exactly what they said and the delivery was on time.

September 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look