Car Parts 4 Less Reviews 

20,526
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the intuitive website that makes ordering car parts remarkably simple and stress-free. Consumers also deeply appreciate the highly competitive prices, excellent product variety, and the convenient option to collect required items locally. However, some people mentioned issues with delayed deliveries, with a few packages arriving significantly late or failing to turn up entirely without explanation. A few other people also felt that receiving incorrect parts or experiencing poor communication regarding order updates during the process was quite frustrating.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, frequently highlighting exceptionally fast and prompt... See more

Product

Users describe positive interactions with product, highlighting the great selection and excellent quality... See more

Order

People report positive experiences with order processes, highlighting the overall ease and efficiency of... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences, competitive prices, and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and great bargains... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price was good. Just need more accuracy with compatibility with vehicle. The counter service is also very slow, you really need more than 1 person at the counter when there's a queue waiting. Witnes... See more

Rated 5 out of 5 stars

Still have not received order. I have now. Yes this order was late and I was beginning to wonder if it would arrive at all. Customer Service got in touch and laid my fears to rest. Two ladies acting i... See more

Company replied

Rated 5 out of 5 stars

Have ordered from CarParts4Less before, what was different this time was the parts was delivered by themselves and not via a 3rd party. The parts arrived within two days and the filter that was missi... See more

Rated 5 out of 5 stars

With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the n... See more


Company details

  1. Auto Parts Store

carparts4less.co.uk Details

Written by the company

CAN'T GET THROUGH?
New Hotline Number: 0203 788 7833
URGENT CALLBACK?
Fast E-MAIL Response: CP4LTP@carparts4less.co.uk
EMERGENCY CONTACT
Hotline Number is 0203 788 7833 -- Monday - Saturday, 9:00am-5:30pm

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.4

All reviews

(20,526)

512 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Fast delivery, well packaged at a fair price. I wanted a part made in Europe from a local company, not shipped from abroad, and this business provided with great service.

August 3, 2026
Rated 2 out of 5 stars

Bad parts delivery

The order process was without problems but the items were delivered with out a box and these were service items I.e plugs , oil filter and air filter they were left out side our porch door which was open just thrown under a bush .with no email or txt notification that they had arrived meaning they were outside for two- three days .
Not how the items are normally delivered from this company .

July 31, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi

Thank you for your understanding and giving us the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to improve our processes based on valuable feedback like yours.

As a valued Car Parts 4 Less customer, we hope to see you shop with us again soon.

Regards

Rated 1 out of 5 stars

total failure

ordered parts, paid next day delivery - no parts arrived then order was cancelled but postage not refunded after deadline missed!

They have offered me a £30 voucher for collection orders but my car needs parts first!?

Bizarre but standard service in today's empty promise, click bait world.

Can't really recommend as a result

July 30, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thanks again for taking the time to leave a review.

We’ve tried to contact you directly to address your concerns but have unfortunately been unable to reach you.  

We take all our customer feedback seriously, so if this is something you would like to discuss please feel free to message us directly - if we don’t hear from you we’ll consider the case closed and will not contact you again.

Regards

Rated 1 out of 5 stars

Click and collect order email not received

Click and collect order made. Money taken from account but no confirmation email received . No way of making contact to confirm order. Ended up driving to collection store to see if order had been made and if it was available.

July 26, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for your understanding and giving me the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.

As we have addressed all your concerns raised and explained the reasons for the service you have encountered, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.

Regards

Rated 5 out of 5 stars

I buy my car parts from Car Parts 4…

I buy my car parts from Car Parts 4 Less because of the ease on how to make an order, the range of top quality and budget parts parts available, the super fast delivery, and great prices, They are great.

July 25, 2026
Rated 1 out of 5 stars

Waste of time, too expensive and poor customer services

Fook me! Ordered again after the last order was never delivered; this time the parcel was delivered to a few neighbours down. I never received a delivered email or notification from my neighbour. I found the items nearly a week later.

I assumed it had not been delivered again and re-purchased for a lot less and quicker on Amazon!

Last time I use ECP/CarParts4 less, Amazon is much quicker and cheaper for the same items, and Amazon actually has a customer service dept that answers your emails / calls

I have spent the last few weeks trying to get a refund/collection of the bits

July 2, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi

Thank you for your understanding and giving us the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to improve our processes based on valuable feedback like yours.

As a valued  Car Parts 4 Less customer, we hope to see you shop with us again soon.

Regards

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