CARPE OMNIA Reviews 

927
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Shoppers frequently praise the fantastic quality of the fabrics, noting that the garments feel extremely durable, comfortable, and wonderfully well-made. People frequently mention that online orders arrive quickly with helpful tracking details provided all along the way. However, some customers also noted significant problems regarding unresponsive and unhelpful customer support teams. A number of buyers experienced frustrating communication delays or total silence when attempting to secure proper refunds for returned merchandise. Others mentioned occasional sizing inconsistencies that sometimes made finding the correct clothing fit a bit challenging.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a distinct split in customer satisfaction. While... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items feature great comfort,... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting a split between fast shipping and severe... See more

Customer service

Users describe profound dissatisfaction with customer service, highlighting that support is virtually... See more

Refund

Reviewers express deep frustration and dissatisfaction regarding the refund process, frequently reporting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more

Rated 5 out of 5 stars

Bought of CARPE OMNIA few times. Never disappointed with the product I get. One of the favorite brands my boys are wearing. Love it. And it's fast delivery with updates and tracking.


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.4

Average

TrustScore 3.5 out of 5

927 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.4

All reviews

(927)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful Experience

I ordered cargo pants for my son for Christmas which was too small. I returned them and asked for a total refund which was not given but they suggested a store credit. I have received confirmation on 30/1/25 that they were received and will provide a gift card within 2-5 working days. I have not received this and have had no response whatsoever to my two emails chasing. I am now out of pocket for £58.00 and will not use this company again in future.

February 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Good expérience

Good expérience
Return of the product to exchange the size. Quick response from customer service and attentive. I recommend

February 6, 2025
Unprompted review
Rated 4 out of 5 stars

Quick delivery

Quick delivery, satisfactory quality of clothing. Only issue- it would be helpful if a clear description of quality and fit was provided to help with sizing. Other than that great product

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a few items in 2024

I purchased a few items in 2024, sent two items back for a different size. Till this day i’ve not received items or refunds. Company is clearly not being run correctly, and isn’t ready to serve the customers efficiently.

December 7, 2024
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Rated 5 out of 5 stars

Fast delivery

Fast delivery
Really good quality
I love all the styles
I haven’t ordered much but what I have ordered they have been good apart from one cargos I got had a hole in the in between my legs and I had no time to send it back!

January 20, 2025
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Rated 1 out of 5 stars

Load of crap

Load of crap, and can’t return. Not being fussy it’s cheap rubbish at high price.

Do no recommend and won’t be purchasing again.
Can only refund items which are full price or you end up with a voucher to buy more crap.

Rubbish company and even shitter returns policy.

January 24, 2025
Unprompted review

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