CARPE OMNIA Reviews 

927
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Shoppers frequently praise the fantastic quality of the fabrics, noting that the garments feel extremely durable, comfortable, and wonderfully well-made. People frequently mention that online orders arrive quickly with helpful tracking details provided all along the way. However, some customers also noted significant problems regarding unresponsive and unhelpful customer support teams. A number of buyers experienced frustrating communication delays or total silence when attempting to secure proper refunds for returned merchandise. Others mentioned occasional sizing inconsistencies that sometimes made finding the correct clothing fit a bit challenging.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a distinct split in customer satisfaction. While... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items feature great comfort,... See more

Delivery service

Customers had ambiguous experiences with delivery_service, noting a split between fast shipping and severe... See more

Customer service

Users describe profound dissatisfaction with customer service, highlighting that support is virtually... See more

Refund

Reviewers express deep frustration and dissatisfaction regarding the refund process, frequently reporting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more

Rated 5 out of 5 stars

Bought of CARPE OMNIA few times. Never disappointed with the product I get. One of the favorite brands my boys are wearing. Love it. And it's fast delivery with updates and tracking.


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.4

Average

TrustScore 3.5 out of 5

927 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(927)

85 reviews in the last 12 months

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Rated 2 out of 5 stars

Delivery a lot longer than expected…

Delivery a lot longer than expected ordered on a Monday paid for the 48hr and did not get product till Saturday. Customer service do not reply back when challenging them on their policy. Had to pay for returning a faulty product which they received but credit note took very long time to be emailed to me. Would prob avoid for the above reasons

January 12, 2025
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Rated 5 out of 5 stars

These cargo pants are very good quality…

These cargo pants are very good quality and the design is unique.
My husband has ordered these before and after this purchase have made repeat order for the other colours in this design.
My only comment for improvement is that this site should consider expanding to offer xxl sizing.
Communication about and delivery of the order is also excellent

January 7, 2025
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Rated 5 out of 5 stars

Beige V2 cargos

I had already bought the dark grey V2's and liked them that much I bought the beige the week after, but I feel I may need to get the light grey just so I have them all! Great fit and quality.😁

December 28, 2024
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Rated 4 out of 5 stars

Good quality product but late delivery.

The product that we bought is of excellent quality. It’s very stylish and the size is perfect. Packaging was also good. The only downside was that the delivery was late. We ordered it as a Christmas present and it arrived on 27 December.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

The quality of clothes is of a very high standard.The delivery was super quick. They emailed with confirmation of order immediately. I had to exchange my item and again customer service was excellent.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. I’m in the states and had to send a few products back, the customer support was great at keeping me updated on store credit. I love Carpe Omnia products. Very thankful!

December 26, 2024
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Rated 1 out of 5 stars

Unbelievably poor costumer service

Unbelievably poor costumer service. Two days for a replying sent wrong clothes at first then sent the right size over a week later to the wrong address. Poor customer service very bad to deal with poor communications and clearly issues in warehouse.Won’t be coming back.

December 16, 2024
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Rated 5 out of 5 stars

Good experience

Second time I've used/bought from company, top quality and versatile clothing that lasts also good customer service, will definitely use again

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking sent a pair of…

Absolutely shocking sent a pair of cargos back they won’t refund me or send me a gift card so they messaged up on a separate order I placed 2 weeks early so they keeping my other order til I send my pants back (which I didn’t even order and completely wrong size I honestly wouldnt waste ur time or money with this company it’s theft if u ask me only bought twice from here and I won’t ever buy again both times had issues now they won’t send me my gift or a refund !!!!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE!!!!!!!

Made a Order from this Company on the 09/12/24 had Email to say they'd got the Order then heard nothing,Emailed them asking when my Order was going to be Dispatched as I'd had no updates,5.35am this morning got a Email off Jane saying they hadn't got the Item in Stock,so it's took them 6 days to get back to me to tell me they have no Stock on this Item,someone not doing their Job & not checking their Inventory!!!so she offered a Refund or Exchange, didn't want a Refund as I'd been on Trustpilot after I made the Order to look at Reviews on this Company & Customers waiting ages for their Refunds!Emailed back asking for a different Colour..SURPRISE SURPRISE I'VE HEARD NOTHING BACK I've since Emailed 3 morex
& heard nothing back!!!!!. Wouldn't mind but this was a Christmas Gift for my Son In Law,so now I dont if im getting the Item or a Refund or either,they seem to have gone MIA?!Should have looked on Reviews before Ordering frm a Company ive never heard of!!My Bag will think twice before Ordering from this Sham again!!!!!!

December 16, 2024
Unprompted review

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