Had initial issues with the courier however the Carpet Underlay Shop were excellent at resolving this with little disruption. Thank you to Sharon and Jemma who communicated throughout in a very frie... See more
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EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... See more
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... See more
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... See more
4.5
Excellent
912 reviews
No recent history of asking for reviews
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Underlay delivered was prompt
Underlay delivered was prompt, messages while on route & as stated, No qualms about ordering more later in the year when I need it.
October 3, 2018
Unprompted review
Hassle free transaction
Decent product with great customer service. Thank you all.
October 2, 2018
Unprompted review
Very prompt delivery
Very prompt delivery, product as advertised and easy to lay product.
September 28, 2018
Unprompted review
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Great service
Great service. The lady I spoke to on the phone was extremely helpful
September 24, 2018
Unprompted review
Excellent service from start to finish.
Excellent service from start to finish.
Would recommend with no hesitation
September 22, 2018
Unprompted review
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really good value
arrived on time excellent product a lot cheaper than other sights thank you
September 21, 2018
Unprompted review
Disappointed at material
Disappointed at material and that the screws are on show. Was an inexpensive item but cost s great deal in postage/ delivery
September 21, 2018
Unprompted review
Reply from Carpet Underlay Shop
Hi Diana, sorry to hear you are not happy with the product. Do you think we have described the product wrong on the web site, its good to hear customer reviews, maybe we can alter the wording to clarify what is going to be delivered. George, CUS
Ordered online and had it delivered to…
Ordered online and had it delivered to my door.
No drama just good service .
Jim
September 20, 2018
Unprompted review
use carpet underlay shop before and…
use carpet underlay shop before and again excellent service and fast delivery would not hesitate to buy again
September 18, 2018
Unprompted review
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Fabulous product
Fabulous product, great communication and fast delivery.
September 16, 2018
Unprompted review
Excellent service and products
September 13, 2018
Unprompted review
So responsive to my request very…
So responsive to my request very helpful indeed
September 13, 2018
Unprompted review
would use again
would use again, excellent product and service. Good value for the money.
September 12, 2018
Unprompted review
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Good quality
Good quality product, exactly what is said online and good price. Quick delivery on a named day (actually one day before but they were helpful when I checked). Would use again and recommend.
September 11, 2018
Unprompted review
Great place to buy underlay
Information on the online shop was clear and purchase straight forward, prices very competitive. Communication was good and item was dispatched later same day, arriving two days later as expected with standard delivery- courier used was Parcel Force. Items ( 2 rolls of underlay and pack of gripper rods) all arrived intact and exactly as ordered. In short; a good, trouble-free purchase and would definitely shop here again.
September 8, 2018
Unprompted review
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