Carpet Plus Ltd Reviews 11

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor
  5. Wood and Laminate Flooring Supplier
  6. Wood Floor Installation Service

Written by the company

Welcome to Carpet Plus Ltd, a trusted, family-run flooring shop in Bedford, proudly serving the community from our Castle Road showroom (MK40 3QP) for over 22 years. We specialise in the supply and fitting of carpets and flooring for homes and businesses across Bedford and the wider Bedfordshire area. From luxury carpets to LVT (luxury vinyl tile), laminate, vinyl, and engineered wood flooring, we work with all major UK flooring manufacturers to bring you the perfect floor — with expert advice and no pressure sales. Whether you’re refreshing a room or fitting out a full property, we offer free home visits, accurate measuring, and honest advice to help you choose the best flooring for your space, style, and budget. Our professional flooring fitters serve a relaxed 20-mile radius around Bedford, covering areas like Kempston, Clapham, Bromham, Sandy, Ampthill, and St Neots — though we’re happy to travel further on request. At Carpet Plus, we believe in keeping things simple: no gimmicks, just quality floors fitted with care by experienced, local professionals.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are very satisfied with Lewis and…

We are very satisfied with Lewis and Adrian fitting new carpets in our 4 bedrooms landing and stairs.
They are both hard working - professional and well mannered
I am pleased that I have chosen a small family run independent local business instead of those bigger Carpet shops.
I have already chosen Carpet plus to laminate my lounge and dining room asap.
Without hesitation I recommend Carpet plus to anyone,

November 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Lewis was outstanding—friendly, knowledgeable, and made the whole process smooth and stress-free. The quality of the work was excellent. Would definitely use Carpet Plus Ltd again!

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with the service…

Absolutely delighted with the service from Carpet Plus Ltd. A special thank you to Lewis for his terrific efforts—professional, efficient, and genuinely went above and beyond to ensure everything was perfect. Highly recommended!

June 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Lewis did a fantastic job

Lewis did a fantastic job fitting the carpet on our hall, stairs and landing. From start to finish he was professional, friendly and clearly takes pride in his work. The quality of fitting is flawless with great attention to detail. We couldn't be happier with the result. Highly recommend Lewis to anyone looking for a reliable and skilled carpet fitter.

June 14, 2025
Unprompted review
Carpet Plus Ltd logo

Reply from Carpet Plus Ltd

Thanks so much for the great review! Really glad you’re happy with everything, it means a lot to hear that. Was a pleasure to work with you. I really appreciate the recommendation!

Rated 5 out of 5 stars

Lewis couldn't have been more helpful

Lewis couldn't have been more helpful, i was unsure on what i wanted and Lewis sat down and went through each option with me.
He showed up on the date and time we agreed, completed the job within the time he quoted and we are so happy with the finished flooring.
Would definitely use lewis again in the future.

May 1, 2025
Unprompted review
Carpet Plus Ltd logo

Reply from Carpet Plus Ltd

Thanks a lot for the kind words! Really glad I could help you find the right option, it was great to work with you. Happy to hear you’re pleased with the result. I’d be more than happy to help again anytime!

Rated 5 out of 5 stars

Would definitely recommend

We had upstairs and our stairs re carpeted by Lewis who was very professional and offered great advice at the start and carried out a wonderful job. It looks great. Thank you

January 26, 2025
Unprompted review
Carpet Plus Ltd logo

Reply from Carpet Plus Ltd

Thanks so much for the great review! Really glad you’re happy with how everything turned out. It was a pleasure to help, and I’m always here if you need anything in the future.

Advertisement
Rated 5 out of 5 stars

Lewis couldn’t do enough for us

Lewis couldn’t do enough for us. We were indecisive and overwhelmed with choices. Lewis came to the house and brought lots of options.
When it came to the fitting he was skilled, and left it all clean and tidy.

April 1, 2025
Unprompted review
Carpet Plus Ltd logo

Reply from Carpet Plus Ltd

Really appreciate the kind words! Totally get that it can feel a bit overwhelming with so many options, so I’m glad we found something that worked for you. Glad you’re happy with the fitting too.

Rated 5 out of 5 stars

Love my new stair carpet

I told Lewis what i wanted and he understood and brought a few books for me to choose from when measuring up. This helped me negate the feeling of overwhelm I get when visiting larger shops with too many choices.
Simple transaction, resulting in a beautiful new stair carpet that I simply love. Thank you 🙏

April 7, 2025
Unprompted review
Carpet Plus Ltd logo

Reply from Carpet Plus Ltd

Thanks so much, really happy to hear you love the new stair carpet! I know how overwhelming big showrooms can be, so I’m glad bringing samples to you made it easier. Was a pleasure to help, and thanks again for the kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look