Excellent rug. We saw it being used in a room setting at RedBrick Mill in Batley and knew immediately that it would work for us. Having looked at several, the price surprised us. We were half expe... See more
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Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.
Lodgatan 11, 21124, Malmö, Sweden
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Excellent web site, makes choosing the rug you want very easy. Delivery is first class and overall it is a pleasure dealing with Rugvista.

Reply from Rugvista
The quality was very good given the low price and the colours look great in my hallway - arrived well packaged

Reply from Rugvista

Reply from Rugvista
This was my second purchase from rugvista. The edges of the rug still don’t lie flat, despite a committed long-term effort in using weights to flatten it.
The packaging of rugvista rugs is very poor. Both rugs I’ve bought have been packed in a loose fitting white plastic bag that has been ripped open and barely sealed. The rugs are so folded up that you then have to deal with getting them flat. It’s a pain - and kind of ruins the rug which I’m sure they’ll refute!
Other rug sellers simply roll it up, which flattens out much easier. But I guess that costs more for rugvista - so they choose the cheaper option (which actually damages the rug).
Both times I’ve ordered from rugvista DHL have dumped the item in the front garden despite us being home to collect it. Not very civilised.
They have a good range of rugs, and despite the folds that won’t come out, seem like decent quality. If they packed their rugs properly and with care, I’d give a much more positive review.

Reply from Rugvista
I love the fact that Rugvista offer free delivery AND returns, as it gives me confidence to try your products. However, I found the choice in the size and colour that I wanted somewhat limited, but hopefully the one I've chosen will suit the room

Reply from Rugvista
Colour and quality of it. The size is perfect and will definitely buy again service was great and delivery was fast

Reply from Rugvista
Very easy to find the exact size and colour of rug I was looking for. Delivery was fast and the quality of the item was very impressive. Love the colour which was the same as one selected. Thought the rug package a little strange, the rug folded into a square for easy shipment and was worried at the price point it might be damaged, but after a couple of weeks, it settled down and looks fabulous.

Reply from Rugvista

Reply from Rugvista
Beautiful rug. Perfect colours. Feels good quality. Ordering and delivery easy.

Reply from Rugvista
Love this rug, i think for the price it's great quality. I wasn't sure about how it would be underfoot as purchased online but I am very pleased. It's soft underfoot. Obviously you can spend much more and get top notch but all in all the price point offers great value. The colours really life up and elevate our freshly painted lounge. Would recommend. Note the rug needs a little time to flatten and settle after being shipped in packaging but it only takes 2 or 3 days.

Reply from Rugvista
I am delighted with the quality, colour and look of this rug.
It was delivered precisely on the date given when ordered and the service was impeccable.
It has enhanced my entrance hall and has received many compliments.

Reply from Rugvista
Easy to order . Good website . Hope the rug and delivery is as good as.

Reply from Rugvista
Gorgeous rugs.. ordered two gabbeh rugs. Just beautiful. Quick and easy delivery too..

Reply from Rugvista
Lots of lovely rugs to choose from.
It was easy to refine my search.
Great to find I had 15% discount.
I am looking forward to receiving my lovely Bokhara hall runner.

Reply from Rugvista
Quite easy but difficult to add my address as it’s a new build and not registered yet with Royal Mail etc. should have option to enter manually instead it won’t let me put my house name only a number. Our house is not known by a number it’s a name.

Reply from Rugvista
Excellent rug.
We saw it being used in a room setting at RedBrick Mill in Batley and knew immediately that it would work for us.
Having looked at several, the price surprised us. We were half expecting to be disappointed when it arrived, particularly given some comments exist about creases in delivered rugs. We’re not anymore!
Delivery folds drop out well within 24 hours.
It looks great, the quality is great, and the value is great.

Reply from Rugvista
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