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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the user experience, finding the devices easy to install and use, even for those less tech-savvy. People appreciate the product's quality, noting its responsiveness, good display, and overall fluent operation. Many also highlight the excellent customer service, praising their responsiveness, helpfulness, and willingness to provide support and replacements. However, some people were dissatisfied with the product's reliability, reporting issues like devices stopping working prematurely, screens malfunctioning, or inconsistent connectivity. A few other people also felt that customer service was poor, citing unhelpful responses, lack of follow-up, and receiving used or faulty replacements. There were also mentions of the product's design, with some finding buttons too small or the holder flimsy.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the product, describing it as... See more

Quality

Consumers find quality to be ambiguous. Some reviewers praise the product as fantastic, noting good... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of installation, setup, and overall... See more

Service

Users describe ambiguous interactions with service. Many customers praise the excellent and fast after-sales... See more

Customer service

People report ambiguous experiences with customer service. Many consumers praise the amazing after-sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a 1998 Toyota 4 Runner which lacks all the bells and whistles car manufacturers have added to sell their vehicles. I was watching a car camper video and learned about this product (7" screen),... See more

Rated 5 out of 5 stars

I’ve been using Carpuride for a while now, and honestly, for me there’s no better CarPlay system for my BMW. The interaction is smooth, responses are always fast, and everything works exactly as e... See more

Rated 5 out of 5 stars

As an owner of a R1250GS, who has given up on the Navigator VI, I can confidently recommend the W502PRO. I gave this 5 stars, even though this model doesn’t integrate with BMW controls. It is just t... See more

Rated 5 out of 5 stars

Very satisfied! Size, brightness, functions, and quality all what I needed, not more the displaying my information. Very cool to change the boot screen - Carpuride services helpt me perfectly....... See more


3.4

Average

TrustScore 3.5 out of 5

255 reviews

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Rated 5 out of 5 stars

UNBELIEVABLE !!!!

UNBELIEVABLE !!!!! That is all I can say about your product and support

I did receive my W103 unit yesterday!. And I love it. It works just as you described it and also all the YouTube videos I watched.
I was very scary to buy it. There is so many scams out there.

I am definitely going to promote your product here in South Africa. I am also on all the Lexus sites here, sharing it with everyone.
I have attached an image just of a quick installation, but this weekend I will be hiding all the wires and also install the rear view camera.
I just love it. Its works perfect, everything about is is just great, I have no words!!!

Guys; you and your products is fantastic, keep it up and I wish you all the success for the future.
Will send you images again when every thing is installed..

Again, thank you!!!

September 12, 2023
Unprompted review
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Rated 1 out of 5 stars

dont waste your time and money buying…

dont waste your time and money buying these units ,they are just a piece of garbage ,they just scaming people for there money ,no refunds ,no service after you brought these ,its a hell dealing with these guys ,my unit had a issue that it turns ON/OFF by itself but these guys giving me no response ,neither returning it back for my full refund ,it seems this is a scam run by couple op people

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

No customer service!

Ordered the 9 inch latest model, the issues? The sticky pads, do not work its that simple, no amount of sticky tape will resolve the issue. I've emailed the company to advise, but so far they have not given me the courtesy of a reply. Its a shame because the product is pretty good, however the customer service is awful.

February 28, 2023
Unprompted review
Show reviews in all languages. (255 reviews)

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