Carrydash Reviews 305

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and the excellent customer service provided. Many people highlight the quick response times, noting that issues are often resolved efficiently and promptly. Consumers appreciate the understanding and professional approach taken by the company's management and support teams in addressing their concerns. However, some people were dissatisfied with payment issues, specifically mentioning billing discrepancies or difficulties with refunds. While many reviewers reported successful refunds, a few others experienced delays or partial refunds, and some customers felt the refund process was conditional on providing feedback.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness and professionalism. Many reviewers... See more

Refund

Clients share ambiguous opinions on refund experiences. Many customers report positive outcomes, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently report helpful and... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick responses, with... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges and fraudulent... See more

Based on these reviews

Rated 4 out of 5 stars

I Finally received a notice from Jeromy that they closed my account, and I will receive my reinvestment. Good job for him! Excellent worker on your side!

Rated 5 out of 5 stars

I didn't know about this company, but came across their contact because my bank account and debit card were hacked. Customer service took awhile due to the holidays, but immediately took action to iss... See more



Contact info

4.2

Great

TrustScore 4 out of 5

305 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They fraudulently took money from my…

They fraudulently took money from my account & want me to tell how good a job they did returning my money & before i can get the refund i have 2 more fraudulent charges on my account. Never even heatd of this place & there taking money art will from my account & you have to do everything through email so it's real speedy trying to get fraudulent withdraws returned.Place is a joke & scam far as i'm concerned. Update 3-20-26 they say it's because of some trial & membership yet i still have never heard of or had any dealings with this place, although i now realize it happened after placing order at Amazon.com. Carrydash.com was the very next withdrawl from my bank accout. Also they wanted me to delete or update my review to process my refund!! Update 4-14-26 still receiving emails from carry dash i turned it over to fraud department at my bank to let them handle the fraud & still wonder if it dome how ties to Amazon as all this happened after making a purchase ar Amazon.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

I don’t know

They need a professional help
They keep sending massages without any help

March 9, 2026
Unprompted review
Rated 3 out of 5 stars

Well that's a good question

Well that's a good question, it took a week for anyone to respond to my account details, was told to send back for full refund,then it was a couple more weeks too finally get it canceled. After 3 months of charges, was told I had credit to purchase other items instead of a full refund.
Sent all products back waiting for the refunds to my bank. Just keep contacting or have your bank help stop payment. Not that they are not trustworthy just procrastinators on out going payments. Because of automation check box, I had canceled with in the 30 day period.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

UPDATE

I got a quick response. They resolved the issue quickly.

UPDATE:
IT HAS BEEN 5DAYS AND I STILL HAVENT BEEN REFUNDED. I TRY TO CALL AND I GET AN AUTOMATED MESSAGE THEN IT HANG UP. I ALSO HAVE NOT GOTTEN MY INTRO GIFT

March 12, 2026
Unprompted review
Rated 4 out of 5 stars

Carrydash is well treated to customer…

Carrydash is well treated to customer with full satisfaction,once contacted the esclation team given quick respond and very easy to choose shoping,exchange and limited time deal offering,i rellay thankfull all of the team.

March 2, 2026
Unprompted review

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