The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward. The price offer on our part exchange... See more
Company replied
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Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... See more
Company replied
Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
Company replied
I reserved a car online paid the deposit, Went to view and test drive it at few days later. Literally drive off in my new car. The process was really good and easy. Sam who helped me made everything s... See more
Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Dudley Road 124, B63 3NS, Halesowen, England, United Kingdom
- 02046402210
Summer price drops
4.8
Excellent
85 reviews
Asks customers to review
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Great Experience Buying Hyundai Tucson…
Great Experience Buying Hyundai Tucson from Carsa | Halesowen.
I recently purchased Hyundai Tucson, from Carsa (Halesowen) and couldn't be happier with the whole experience. From the moment I walked in, the staff were friendly, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale.
The process was smooth from start to finish / they walked me through all my options, answered every question patiently, and never made me feel pressured or rushed. The paperwork and financing side was handled efficiently too, which made the whole thing far less stressful than I expected.
The car itself was in excellent condition, exactly as described, and the team made sure it was fully prepped and ready before handover. They also took the time to go over all the features with me before I drove off, which was a nice touch.
Overall, a smooth, honest, and professional car buying experience. I'd happily recommend Carsa to anyone looking for their next car, and I'll definitely be going back when it's time to upgrade.
August 23, 2026
Unprompted review
I will recommend this car company to…
I will recommend this car company to anyone who interested to get a new car
August 29, 2026
Unprompted review
Great service from Barry
Great service from Barry. Kind and considerate and flexible to our particular requirements. No pushy behaviour, simple with facts and a genuine human interaction. Thank you!
August 29, 2026
I reserved a car online paid the…
I reserved a car online paid the deposit, Went to view and test drive it at few days later. Literally drive off in my new car. The process was really good and easy. Sam who helped me made everything so easy, from explaining the car's features to signing paperwork
August 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amazing man helped us between choosing…
Amazing man helped us between choosing 2 different vehicles with finance options etc and warranty. Highly recommend coming to carsa for choosing your new car
August 28, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Ygm Forever,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided excellent assistance with vehicle choices, finance options, and warranty, making your car selection process smooth and highly recommendable.
Best Regards,
The Carsa Team
Barry was very helpful and…
Barry was very helpful and knowledgeable. Helped us understand everything. Wayne was also super helpful and saw that we had everything we needed while waiting!
August 28, 2026
Reply from Carsa - Halesowen
Dear Molly,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was very helpful and knowledgeable, and that everything was clearly explained. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Very helpful and so quick easy
Very helpful and so quick easy. Very happy
August 27, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear R r,
Thank you for your wonderful feedback! We're so happy to hear that you found our service helpful and efficient. We truly appreciate your kind words.
Best Regards,
The Carsa Team
Very smooth experience
Very smooth experience, and very helpful and friendly staff.
August 27, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Samuel,
Thank you for taking the time to share your experience. We're delighted to hear you had a very smooth experience and found our staff helpful and friendly. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Adam sales person was friendly and…
Adam sales person was friendly and informative without being pushy. He left us to view the car in our own time.
August 25, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Sue,
We're delighted to hear you had such a positive experience with our salesperson. It's wonderful to know they were friendly, informative, and allowed you to browse at your leisure. Thank you for sharing your feedback.
Best Regards,
The Carsa Team
Excellent service from start to finish
Excellent service from start to finish. The staff were friendly, professional, and very helpful...
August 26, 2026
Reply from Carsa - Halesowen
Dear Gayathiri ,
Thank you for taking the time to share your positive experience. We're delighted to hear you received excellent service from start to finish and found our team friendly, professional, and very helpful.
Best Regards,
The Carsa Team
Excellent service from adam
Excellent service from adam, gave great communication and delivered the car perfect
August 25, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Matthew,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided excellent service and great communication, and that your car was delivered perfectly.
Best Regards,
The Carsa Team
Good online system
The automated texts/WhatsApp’s and calls were really efficient and helpful. The sales call from “Josh” to reserve the car was no nonsense and straight forward.
The price offer on our part exchange was halved in the 5 days between the quote and the day of purchase, which was disappointing.
“Barry” in the Halesowen show room was our salesperson. He was helpful with the test drive, knowledgable and helpful about the sale and extras and respected our right to decline the extras. Very nice guy.
Happy with our overall experience.
August 24, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Dakota,
We're pleased to hear that our automated communications were efficient and that your sales call was straightforward. We appreciate your feedback regarding the part exchange valuation and understand your disappointment. It's great to know that your salesperson was helpful and knowledgeable. Thank you for sharing your positive overall experience.
Best Regards,
The Carsa Team
Outstanding service from Barry!
I recently bought a car through Carsa and had a great experience from start to finish, all thanks to Barry. He was professional, welcoming, and made the whole process completely stress-free.
There was no pushy sales pressure—just honest, clear communication, helpful advice, and genuine care in making sure everything went smoothly. Barry answered all of my questions, handled the paperwork efficiently, and ensured the car was perfectly prepared for pick-up.
If you’re visiting Carsa, I’d highly recommend asking for Barry. Top-class service!
August 23, 2026
Reply from Carsa - Halesowen
Dear Jay,
We're delighted to hear you had such a great experience from start to finish. It's wonderful to know that the process was stress-free, with clear communication and helpful advice, and that your car was perfectly prepared. We truly appreciate your recommendation!
Best Regards,
The Carsa Team
Reply from Carsa - Halesowen
Dear James,
We're delighted to hear you received great service and experienced a nice, quick sale. Thank you for your positive feedback; we appreciate it greatly.
Best Regards,
The Carsa Team
Wayne was absolutely amazing he made…
Wayne was absolutely amazing he made everything so easy! Would recommend him to anyone! Thank you Wayne ❤️
August 22, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Tani,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was absolutely amazing and made everything so easy for you. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Great Customer Service
Test drove Tesla at Halesowen Branch. Great customer service. Salesman Barry is very friendly, helpful and informative.
August 22, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Anmol,
We're delighted to hear you had such a positive experience during your test drive. It's wonderful to know our team member was friendly, helpful, and informative.
Best Regards,
The Carsa Team
Barry is great
Barry is great, really informative, no rush service. Very happy overall. Thank you so much.
August 22, 2026
Reply from Carsa - Halesowen
Dear Andrew,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was informative and provided a no-rush service, leaving you very happy overall.
Best Regards,
The Carsa Team
Kayden was fantastic throughout our…
Kayden was fantastic throughout our entire experience. He understood what we wanted, found the right deal for us and did it all with a smile. Strong recommend on Carsa Halesowen.
August 21, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Calum,
Thank you for taking the time to share your experience. We're delighted to hear that our team member understood your needs and found the right deal for you with such a positive attitude. We truly appreciate your strong recommendation.
Best Regards,
The Carsa Team
Kayden was super helpful and…
Kayden was super helpful and informative whilst being smiley and polite. Just a lovely experience and such a nice person to interact with!! Thank you Kayden.
August 21, 2026
Unprompted review
Reply from Carsa - Halesowen
Dear Molly,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was super helpful, informative, and polite, making your interaction a lovely experience.
Best Regards,
The Carsa Team
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