We recently purchased a vehicle from Carsa, we had a good lengthy test drive and a deal was done easily enough. Harvey and Jordon made the purchase relaxing and without any pressure or hard sell. The... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleased with my car, however, the buying experience could have been better. Made an appointment a week before to test drive the car only to be greeted with a salesman who was trying to look after... See more
Company replied
This is my second car from Carsa. I dealt with a gentleman called Kam, who was absolutely spot on from start to finish. He was extremely helpful, efficient and made sure everything was sorted quic... See more
Company replied
Went in to the Towcester branch to test drive a car with my family, greeted immediately by the team and was able to look at the car before Ariz came back from a previous test drive. Ariz was absol... See more
Company replied
Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Towcester Road, NN12 8QE, Towcester, England, United Kingdom
- 02046402214
Summer price drops
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Jay, was very informative and answered all of the questions and queries and was very knowledgeable, and put us at ease throughout the whole process.

Reply from Carsa - Towcester

Reply from Carsa - Towcester
Carsa Towcester
The team were very friendly professional and informative. Nothing was too much trouble for Harvey. Highly recommend

Reply from Carsa - Towcester
I had a very professional experience…
I had a very professional experience and all ran smoothly.

Reply from Carsa - Towcester
Awful
Awful. Took a car out for a test drive. Liked it. Called the next day to discuss buying it. I was promised a call back ....
24 hours later they called back and would not discuss options for buying. Ever since then I have been hounded and harassed with WhatsApp messages, emails, phone calls all stating I have booked another test drive, or a collection of the car. Neither of which are true.
If you are reading this Carsa, I have *NOT* booked a test drive, and I have *NOT* booked a collection.
Your communication is now harassment, please cease with immediate effect

Reply from Carsa - Towcester
Great experience with Harvey today !
Great experience with Harvey today !! He made the process of buying a new car very smooth and easy, Thank you so much, we’re so pleased with our new family car. Would 100% recommend :)

Reply from Carsa - Towcester
Two more issues have occurred since I…
Two more issues have occurred since I made the last report on Thursday. No one has contacted me and I’ve not reported them to my finance company to arrange for the finance to be voided

Reply from Carsa - Towcester
Clear and easy transaction and friendly…
Clear and easy transaction and purchase with friendly service

Reply from Carsa - Towcester
Harvey
Harvey
Was very patient and helpful.
Very good service, we are so pleased with the car.

Reply from Carsa - Towcester
Great service at the Towcester branch
Great service from the team. Car was ready as expected and a seamless sales experience. Staff were friendly, had all the information I needed without being pushy.

Reply from Carsa - Towcester
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







