Casa & Beyond Reviews 

1,526
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,284 reviews, reviewers had a great experience with this company. Customers frequently praise the vibrant colors, soft cotton materials, and overall exceptional quality of the blankets, towels, and stylish couch covers they purchase. Many people note that these beautiful products match the online photographs perfectly, successfully providing a very cozy and inviting feel to their living spaces. However, some customers also noted rather long delivery times and unexpected shipping delays caused by packages originating from overseas locations. A few individuals mentioned receiving incorrect colors, unexpected mistakes in their orders, or facing frustrating difficulties when trying to process returns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the lovely colors, soft textures,... See more

Quality

Consumers find quality to be positive, frequently highlighting soft textures, vibrant colors, and durable... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised quick shipping, helpful... See more

Order

People report ambiguous experiences with order processes, as many consumers praise the smooth online... See more

Website

Users describe ambiguous interactions with website, while some reviewers find it easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good quality sofa cover that looks exactly as the website image. The material isn’t too thick for summer yet not thin. Love the colours. The only reason I’ve not given 5 stars ✨ s A) Royal Mail isn’t... See more

Company replied

Rated 4 out of 5 stars

I was reluctant to purchase having been disappointed many times with bad quality. However this rug is lovely. Not synthetic or toxic chemical smell but soft & warm. It is now fought over by membe... See more

Company replied

Rated 4 out of 5 stars

The blankets & towels are beautiful & so comfortable-the cotton is good quality. I bought 3 blankets & 3 towels (for gifts) & don't want to oart with any of them (my only complaint).

Rated 5 out of 5 stars

The tolerance of my old age processing of information and the tools available, impressed me the most. At no stage was I made to feel ignorant when I put an item in my cart, in lieu of a Wishlist, an... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 21% of negative reviews

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4.0

All reviews

(1,526)

1,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Product arrived in timely manner

Product arrived in timely manner. It was also as described on line. My cat seems to find the lounge cover very snuggly.

July 31, 2026
Unprompted review
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Reply from Casa & Beyond

A timely arrival, a lounge cover just as described online, and a cat who has clearly claimed it as the coziest spot in the house, that is everything coming together beautifully. We could not ask for a better seal of approval. Thank you for the lovely words, and give your cat a scratch from us.

Rated 5 out of 5 stars

The product received was exactly as advertised!

The product received was exactly as advertised. No disappointment at all. I bought one for each of my bedrooms and they look beautiful

July 15, 2026
Unprompted review
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Reply from Casa & Beyond

Exactly as advertised with no disappointment at all is exactly what we hope every customer feels. We love that you chose one for each of your bedrooms and that they look beautiful in both. Thank you for the kind words, and enjoy them.

Rated 5 out of 5 stars

I have ordered two of these blankets…

I have ordered two of these blankets now and while they are pricy they are worth it especially when they’re on sale. Amazing quality! My only hesitation for full price is that I have pets and they just had random diarrhea on another blanket and I had to throw it away, so I try not to invest too much on potential cat shart victims. Lovely blankets though.

August 1, 2026
Unprompted review
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Reply from Casa & Beyond

Two blankets in and calling the quality amazing is exactly what we love to hear, thank you. We completely understand wanting to protect a lovely thing from life's little pet surprises, and we hope these ones stay well clear of any mishaps. Enjoy them, and thank you for coming back to us.

Rated 1 out of 5 stars

I thought i was buying from an…

I thought i was buying from an Australian site until i wasn't happy with my purchase and was told i would have to return it to china and pay the costs. The quality of the product was poor and not as advertised. It cost $95 for 4 curtain tiebacks, the same ones were $5 a pair on Temu! I agreed to a 50% refund and no return. Avoid!!!

July 22, 2026
Unprompted review
Rated 4 out of 5 stars

Ordering was easy

Ordering was easy but tracking was hard. I contacted company and then within a day or two I had my item.

July 16, 2026
Unprompted review
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Reply from Casa & Beyond

So glad the ordering was easy and that once you reached out, your item was with you within a day or two. You are right that the tracking should be easier to follow, and making it clearer is something we are working on. Get that part smooth and the whole experience would feel five star.

Rated 5 out of 5 stars

Beautiful blanket

Beautiful blanket the large fits king size bed.

August 2, 2026
Unprompted review
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Reply from Casa & Beyond

A beautiful blanket that covers your king bed just right is exactly what we hope for. We are so glad the large size was a perfect fit. Thank you for the kind words, and enjoy it.

Rated 5 out of 5 stars

Good quality product delivered promptly…

Good quality product delivered promptly and looks beautiful

July 27, 2026
Unprompted review
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Reply from Casa & Beyond

We are delighted your product arrived promptly, looks beautiful, and met the mark on quality. Thank you for taking a moment to share this.

Rated 5 out of 5 stars

I can highly recommend Casa & Beyond

This was my second purchase from C&B, their blankets are high quality and beautifully made.
I love the range of colours and patterns, they brighten every room.
The level of customer service is outstanding.

July 21, 2026
Unprompted review
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Reply from Casa & Beyond

Coming back for a second purchase, and loving the quality, the colours, and the patterns enough to brighten every room, means the world to us. Knowing our customer service felt outstanding on top of that is the loveliest thing to hear. Thank you for the warm recommendation and for choosing us again.

Rated 5 out of 5 stars

Fits bed perfectly.

August 1, 2026
Unprompted review
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Reply from Casa & Beyond

A perfect fit is exactly what we hope for, so this is lovely to hear. Thank you for the kind words, and enjoy it.

Rated 1 out of 5 stars

Low quality product

Low quality product, not scadinavian as marketed. Poor customer service, especially if you want to return for credit. they do advertise 30 day returns, but untrue. You have to make a case for return and if item is not faulty, it is on you to ship back ....to china! or you are offered 15% credit back ....just unbelievably bad. Item is definitely chinese product, marketed as high quality...at best a discount store product. over priced! Beware and I recommend you just go to a quality store for whst this place charges

July 23, 2026
Unprompted review
Rated 2 out of 5 stars

Note to self: always measure first!

I do love the color & pattern of the blanket I purchased but they should disclose that their stuff comes from China. Now I’m stuck with a king size blanket that’s too small for my king size bed. Yes I should have measured first. I wanted to exchange for the bigger size until they told me I’d be responsible for shipping to China. Next time I’ll do more research. I will not purchase from here again.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

My blanket is beautifully bold and…

My blanket is beautifully bold and vibrant like me. The bonus being that it’s reversible.
Also arrived in a timely manner.
I am looking forward to exploring more of what Casa & Beyond offers.
Cheers
Francie

July 15, 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Bold, vibrant, and a perfect match for you, that is exactly the kind of blanket we love sending out into the world. The reversible design giving you two looks in one is the perfect bonus, and we are so glad it arrived right on time. We cannot wait for you to explore more of what we offer.

Rated 5 out of 5 stars

I ordered the 30 by 17 mat and put it…

I ordered the 30 by 17 mat and put it in my shower tub. I have been standing on it and I love the feeling that it gives me. I have no slip. It is one of the best mats I have ever had. Thank you again.

July 31, 2026
Unprompted review
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Reply from Casa & Beyond

We are delighted your mat fits your shower tub so well and gives you that secure, no slip feeling. Knowing it ranks among the best you have owned is wonderful to hear. Thank you for taking a moment to let us know.

Rated 1 out of 5 stars

Don't trust this company

I bought a "high quality stainless steel" kettle advertised as for residential and commercial use. After 4 weeks (about 20 uses) the kettle had significant observable corrosion. The company "reviewed" my photos and would not refund the item, despite Australian consumer law requiring this when a major fault is present. If corrosion in a kettle isnt a major product fault, what is? Twrrible experience. Junk item. $90 wasted. I should have been suspicious when it came in a beat up box fully in Chinese.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

I have made two purchases now from Casa…

I have made two purchases now from Casa and Beyond. Their merchandise is high quality, communication is excellent and delivery was prompt.

I will continue to purchase from such an excellent company.

Rob Stirling

July 31, 2026
Unprompted review
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Reply from Casa & Beyond

Two purchases in, with more to come, is exactly the kind of loyalty that means the world to us. We are so glad the quality, the clear communication, and the prompt delivery have all lived up to your expectations. Thank you for choosing us again, and for such kind and generous words.

Rated 5 out of 5 stars

Really love the cover I recently…

Really love the cover I recently ordered. Its so beautiful, feels great & the tassels are lovely. Super happy!

July 30, 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Beautiful to look at, lovely to touch, and those tassels adding the perfect finishing detail, that is exactly what we hope you feel with your new cover. Super happy is the best thing we could read. Thank you for the lovely words, and enjoy it.

Rated 4 out of 5 stars

Lovely quality and Lab test

I was impressed by the unique design and fabrics of the couch covers and blankets. It was so hard to choose given the variety on offer. Tracking was a little difficult to use and was a little slow in the last phase due to customs issues I guess. Happy with product quality, colour and fit - it passed the lab test by my Labrador

July 30, 2026
Unprompted review
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Reply from Casa & Beyond

Passing the lab test from your Labrador might be the highest approval there is, so thank you for that. We love that the unique designs and fabrics made choosing so wonderfully hard, and that the quality, colour, and fit all landed well. You are right that the tracking could be smoother, and that last leg through customs is something we are working to tighten. Get that right and we would have the full five stars.

Rated 5 out of 5 stars

I love the blanket

I love the blanket. It was everything I expected. And it came in a timely fashion. THanks! Sheila

July 30, 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

A blanket that lived up to everything you expected, and arrived right on time too, is exactly what we hope for. We are so glad you love it. Thank you for the kind words, and enjoy every cosy moment with it.

Rated 5 out of 5 stars

Happy and impressed

Every time I have dealt with Casa and Beyond, I have received my order in a very timely fashion and it is exactly as advertised. I love the feel of the blankets and I can't fault them. If somebody wants a light blanket that suits every situation, I would highly recommend this business in supplying it. Even with my hot flushes, it is able to be used comfortably.

July 24, 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Knowing that every order has arrived on time and exactly as advertised, and that you cannot fault the feel of the blankets, is exactly what we hope to give a returning customer. We especially love that a light, breathable blanket keeps you comfortable even through hot flushes, and that you would recommend us so warmly. Thank you for your loyalty and your lovely words.

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