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2.4
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Cela fait maintenant 1 mois que j’attends un remboursement. J’ai renvoyé le produit à mes frais et le service client a validé le retour. Mais depuis ma demande de remboursement : plus aucune réponse. N’achetez pas chez eux.
En espérant être enfin remboursé un jour !!
malheureusement on ne peut pas choisie 0 étoile commande faite le 20/06/2026 délai annonce au moment de l'achat 10 jours presque un mois après toujours pas reçu ma commande malgré plusieurs relance par mails aucune réponse n'acheter pas chez case proof c'est des voleurs.
Malheureusement on ne peut pas choisir 0 étoiles… commande faite depuis 35 jours (délai annoncé au moment de l’achat était de 5 jours) après le délai est passé à 10/15 jours et finalement 1 mois. J’ai du acheter ailleurs et maintenant j’attends une réponse pour essayer d’annuler ma commande. (6 e-mails envoyés, 2 répondus)
N’achetez surtout pas chez caseproof
Reply from Caseproof
Hi! It looks like this review may have been left for the wrong company. Caseproof.com is a software company that makes WordPress plugins (MemberPress, PrettyLinks, and others) — we don't sell physical products or ship orders.
You're likely thinking of Caseproof.net, which sells phone cases and protective gear. We'd recommend reaching out to them directly to resolve your order issue.
We hope you get it sorted out quickly!
Le service client ne répond pas à nos multiples demande de renseignements sur la livraison en attente.
Reply from Caseproof
Hi! It looks like this review was left for the wrong company. Caseproof.com is a software company that makes WordPress plugins — we don't sell physical products or handle deliveries.
You're likely thinking of Caseproof.net, which sells phone cases and protective gear. We'd recommend contacting them directly regarding your delivery.
We hope you get it resolved!
Après mon achat, les délais de livraison n’ont pas du tout été respectés (1semaine de retard) et le pompon c'est que j'ai payé des frais de livraison pour être livrée à domicile or mon colis a été livré en point relais (qui a des frais moindre au moment de l'achat) bref je me suis bien fait avoir, certe on parle de quelques euros mais si ils font ça avec tous leur clients, j’imagine ce qu’ils se mettent dans les fouilles. Le pire dans tout ça c'est qu’on ne répond pas à mes messages de réclamations et de demandes de remboursements de mes frais de livraison. Bref c'est bel et bien un site à fuir !
Reply from Caseproof
Hi! It looks like this review was left for the wrong company. Caseproof.com is a US-based software company that makes WordPress plugins — we don't sell physical products, ship orders, or handle deliveries of any kind.
You're likely thinking of Caseproof.net, which sells phone cases and may operate in France and other European markets. We'd recommend contacting them directly regarding your delivery and refund request.
We hope you get it resolved!
Tous les articles viennent de Chine et coutes 6x à 10x moins cher.
La marque Caseproof a seulement collerun logo dessus et. revendu ça plus cher, une honte !!!!
Reply from Caseproof
wrong company. We are a US Based software company. We don't sell physical products.
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