Case Travel Ltd Reviews 

The second time we have used Case Travel & yet another great service & experience from start to finish. Ally, Danielle & Sue sorted late flight changes home as a result of the Middle East war along with a last minute hiccup during check-in at Heathrow which was quickly resolved with a phone call. The whole trip was booked with everything taken into account - all internal flights, train journeys, hotels, guides and drivers were excellent and we can’t speak highly enough for all the planning and work that Case Travel put into our trip. Thoroughly recommend Case Travel for a bespoke service and will be using again in the very near future.

This was our first time booking with Case Travel, Ally took on board our wishes and tailored our trip to Orlando perfectly. Ally even checked we had arrived safely after our flight was diverted. Ally, Danielle and Sue truly made our vacation magical and we would not hesitate in using them again.

The team at Case Travel provided exceptional service from planning stages, to ensuring we had a safe passage home so we could carry on with our holiday worry free. The team are all very friendly, knowledgeable and really listened to us and our requirements.
In addition to this, it was all the little details and finishing touches to our holiday, providing a truly personal service. They made us feel that they were as excited about the trip as we were. We wouldn't hesitate to use them again for our next Adventure.

I have just celebrated my 60th birthday year with 3 school friends (also 60) and their husbands, travelling top to bottom Vietnam.
Ally and her team were fantastic, outlining great places and hotels to go, but making the detail bespoke to us. Every transport, flight, day trip and hotel was spot on to our liking, on time and very clean.
Our flights sadly were disrupted because of the Iran war as we flew Qatar, but in the knowledge Ally and her team were in the UK sorting out as much as they could to rearrange our flight path home and sending WhatsApp messages, we knew we were in good hands.
Every inch of Vietnam was fantastic and the holiday went very well, seeing most of the sights that would have been suggested by any agent. One of our top holiday memories of our lives, and lovely to share it with special long time friends.
Thank you Case Travel and we will definitely book holidays again and highly recommend them.

For this trip (flights, hotel and car from hotel to airport) the Case team organised a few days in Tokyo for me after a bigger photographic trip to Hokkaido. On the face of it just organising flights and hotel for me did not seem much. However when I arrived at the hotel (The Indigo in Shibuya which was very nice). I noticed that the entrances were a bit obscure, one was at the back of a shopping arcade, the other was only accessible via a narrow backstreet. This worried me that the car organised by Case to take me to the airport at the end of the trip would have trouble finding the entrances and me as I could be waiting at the wrong one! Sue and Ally at Case understood my anxciety and made sure the driver was given proper instructions when he arrived by contacting the hotel and the transport company. A lot of companies would have just given me platitudes that all would be well. Case however actually made sure I was put at my ease. In my opinion this was going above and beyond. Well done Sue and Ally!

The G Adventure Sri Lanka tour was really excellent. Thoroughly enjoyed it.
There were many G moments. For example, the guide (Danny) explaining the Buddhism philosophy at the temple of the tooth in Kandy, visit of the Sthree Craft Shop and the safari at the Udawalawe National Park.
Also, Shante local employee, provided a memorable guided tour of the spice gardens and walk to the waterfall at Amba estate.

Just completed another tailor made holiday via case travel to India. As always everything went smoothly and have recommend them to my neighbours who have also used them. Nothing is too much trouble to get the exact itinerary required and then great communication checking everything is as you require. If you want a company that cares about your holiday experience then case travel is the place to go.

Case travel as always offered excellent customer service and their hotel recommendation was perfect. I would always book with them as they deliver unique and memorable holidays every time.

We have booked through Ally and her team many times and will always recommend them highly.

This trip was fantastic, we were provided with several options to choose from in the Caribbean that met our needs, with flights that suited us and we chose Pineapple Beach Club in Antigua. We had a fabulous time and were looked after from beginning to end, including checking in and seamless transfers!

Thank you Ally, Dannie & Sue - now on to planning our next trip!

Another great holiday booked with Case Travel. We had a week’s holiday skiing in Voss, Norway. Dannie booked everything for us including all the skiing extras and a day trip on a Fjord and the famous Flann railway. Sue arranged our airport parking and hotel.

Case Travel are incredibly professional, and think of all the extras and go the extra mile. Their knowledge and advice makes such a difference. We cannot recommend them enough.

We had the most amazing trip to Finland with Case travel. The holiday was so well organised from start to finish and the activities were thrilling topped off with a spectacular show of the Northern Lights. A definite must for your bucket list.

We don’t book our holidays through anyone else! Ally and the team are fab at what they do. The holidays and hotels they recommend are always fantastic and the whole process is so easy. We’ve had flights cancelled before and it’s all so seamlessly managed. Absolutely recommend using Case Travel!

Excellent and knowledgeable team. First class service. The team get to know you and take time working with you and present amazing options.

Case Travel were very helpful in planning a customised trip to Australia for myself and a friend in October 25. The hotels booked and all travel arrangements were great. The tours that Case Travel recommended were good and it was helpful to use their prior knowledge of what was possible with the time I had and also to know that I was booking with reputable tour companies. I also had to contact Case Travel on a couple of occasions during my trip to confirm arrangements and I always got a very swift reply which was helpful Thanks

We had an amazing experience arranged by Case Travel. Every stop was brilliant , great accommodation and experiences and the slickness of the transfers was incredible . We didn’t have to wait for any of our pickups which was so brilliant . If we had any questions then we were able to contact the Case Travel team who answered questions and also clarified and got involved where required. I highly recommend case travel and will definitely recommend them for our next adventure . Thanks all at case travel! Xxc

The team covered everything including assistance and online checking in at both home and destinations for us so all we had to do was turn up at the airports and book our luggage in - thank you so much everyone - we’ll be back

Fab trip to Seville Understood our need to be central and made a wonderful hotel selection.the private transfers were on time and easy to spot at the airport.
Lots of offers to organise trips etc!
Also notified hotel of my husband birthday and received lots of attention correspondingly!
Definitely use again

A big thank you to Case Travel for providing us with such brilliant information for our Paris trip. We had a party of ten and stayed in a super luxurious apartment, perfectly located between the Arc de Triomphe and the Eiffel Tower. It was an easy walk to all the main attractions and just a short metro ride from Gare du Nord.
We will definitely be booking with Case Travel again.

We have used Case Travel several times and cannot fault them.
They find exactly what we need even when we are being picky and even offer options we never knew we wanted.

As always Ally and the team delivered a perfect holiday. Everything was smooth and all the details catered for. Thank so much to you and the team!