CashForCars.comReviews 

8,837
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,061 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service to be easy, quick, and straightforward, often praising the efficiency of the process from start to finish. Many people highlighted the professionalism and helpfulness of the staff, including those on the phone and the tow truck drivers. Reviewers frequently mentioned receiving fair or even higher offers compared to other companies, and appreciated the prompt communication and timely pickups. However, some customers were dissatisfied with the pricing, reporting instances where initial online offers were significantly reduced upon inspection or pickup, leading to a feeling of disappointment regarding the final offer. A few other people also felt that customer service could be inconsistent, with issues like delayed responses, repeated requests for documents, or difficulty communicating with agents.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, helpfulness, and... See more

Price

People report ambiguous experiences with price, with some reviewers expressing satisfaction with fair and... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing the process as easy, fast,... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. #10 of 12 best companies in Car Dealer
  2. #45 of 88 best companies in Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,837)

887 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Only because I cant select 0 stars

Only because I cant select 0 stars. They took me through loops trying to junk a car that still started. I spent over a week trying to work with them. Soon as I gave up, I got the car junked by another place within the day. 0/10

July 6, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Deceiving

My experience with cash for cars was quite disappointing I spoke with someone over the phone who let me know the offer price was $500 for any vehicle any condition did not matter $500 was what I would receive free tow and pick up which wasn't the best offer however it was the most convenient and probably the most I would get for a 2012 Chevrolet traverse thats not running I purchased the car 2 months ago and it's already shot when the driver got here he did a lot of small talk which was fine put the car on the lift and requested the title only to hand me $200 when he was about to pull off with my car and after having me sign a receipt and began to ask me questions about the car like was the rimming on the tires aluminum and if the catalytic converter had been replaced which it had not been as far as my knowledge but like I said I brought the car used I feel like the wording used during the phone call was very deceiving and the tow driver used small talk as a distraction and I'm assuming he assumed that I was desperate enough to just take the 200 which is absolutely insane to offer someone I understand how old the car is but the body is in good condition as well as the inside all parts were attached all tires were inflated although I'm assuming that's not considered ..the fact that I spent my hard earned money only to have a car that last me two months and you mislead me and had me thinking $500 would be given and try to hand me $200 long story short I had to contact an officer because he tried to tell me there will be a charge of 125 to cancel and I said absolutely not this is not the deal I made over the phone I was supposed to get $500 cash my car was put back in the parking spot and the tow truck driver drove off with an attitude after scribbling salvage on my title and signing his name on the back. This was not a professional experience and a customer service reps are very deceiving and this was a terrible experience.

June 21, 2026
Unprompted review
Rated 1 out of 5 stars

low ball prices

they offer me one prices that was really good after sending the picture they change it really low they really low ball me. What a waste of time i would not recommend this company at all and they still try to harass me by calling me and email me with their low prices dont trust they guys and the voice sound like if they are of the country

May 28, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't bother contacted fir cars you will regret it

Don't bother calling or putting a request on the website. Between cash for cars and the people they do buisness with aj auto repair to pickup the car they will lie to you and deceive you anyway they can. It's a typical buisness lieing to there customers. Beware of cash for cars and aj auto repair.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Clean transaction

Clean transaction, Cash for Cars gave me twice as much as the local wrecking yard. I have recommended them to aa neighbor and I would do business with them again.

February 26, 2026
Rated 5 out of 5 stars

HIGHLY RECOMMEND

We got the most for our totaled car through these guys. And pick up was super easy. He came, gave me a check, and was on his way. I forget the guys name who helped us, but he was great. I don't think you'll be disappointed with them.

August 5, 2025
Advertisement
Rated 1 out of 5 stars

What a Joke

The offer received for my 2025 Soul GT was insulting. $7932 dollar for a vehicle that brand new was nearly $30k? I could understand if there was significant damage, or if it had a salvage title, or if it had a lien or loan that was not paid in fullbut this car is in immaculate condition, with only 18k miles on it, and was purchased outright. Every service has been performed at the dealership on time. How this company has so many positive reviews is beyond me. Stay away from this company if you want the actual value of your vehicle instead of a lowball almost criminal appraisal.

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

They will rip you off.

The experience started out great. I put in my information got a offer and accepted it. I got a phone call saying we well be there in 15 minutes. My car was not cleaned out. No time was set up. "Im 15 minutes away". I rush to clean my car out. The guy shows up and gives me 150.00 less. Now its dark. The guy is making excuses. Mind you the car runs. It hasn't been in accident. Im now arguing with the guy. He gives me another 50.00. Im sure he pockets the rest. Making his side hustle from Acre Auto out of Detroit. I have never done this before got ripped of and didn't know different carriers were assigned. This was a terrible experience. At this point Im over it. Take the care and go!!!

April 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Dont trust them

Accepted their offer and then the reneged on the deal. Offered back approximately half the original amount after I followed through with what they asked.
Dont trust them.

April 7, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

They do not return phone calls in a…

They do not return phone calls in a timely manner. They use their personal phones to do business and there is no way to know if you're talking to the company. whatever you do not trust google reviews those are not truthful. Use trust pilot they give the honest truth about a review, and they look into the company being used for the buying experience

April 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look