CashForCars.com Reviews 

8,874
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the smooth, straightforward transaction process and mention that staff members are exceptionally courteous, helpful, and professional throughout every single interaction. Many people found the vehicle evaluation very fair, the initial documentation steps simple to complete, and the pickup service remarkably fast. Some reviewers were not happy with communication issues, long waiting times, and unexpected price adjustments experienced during vehicle pickup. Individuals also mentioned occasional delays when trying to schedule towing services, along with frustrating difficulties getting clear and timely updates from various customer support agents.

What people talk about most

Service

Users describe ambiguous interactions with service, as some reviewers experienced prompt and courteous pickup... See more

Staff

Customers consistently note ambiguous experiences with staff, as reviewers frequently highlight helpful,... See more

Price

Customers had ambiguous experiences with price, as many reviewers reported receiving fair, high, or even... See more

Customer service

Consumers find customer service to be deeply frustrating due to unreturned calls, long hold times, and... See more

User experience

People report positive experiences with user experience, highlighting that the whole process was incredibly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. Car Dealer
  2. also in
  3. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(8,874)

253 reviews in the last 12 months

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title

Rated 5 out of 5 stars

Excellent and speedy service

I m very satisfied with CashforCars. Originally, I was a little hesitant when they ask me to text a picture of my signed title before the car pick up, because it is my first time using this service. However, I decided to proceed. After that, everything went well. The scheduled pick up was next day and on time. They are partner with Copart. I received a check from them and was able to cash it right away. Carforcars is honest website to use and their customer service is fast and responsive. I would recommend to others.

December 27, 2024
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Reply from CashForCars.com

Thank you for your kind words and for sharing your positive experience with our service. We appreciate your trust in us and are glad to hear that you found our process straightforward and efficient. We understand that sharing sensitive documents like your vehicle title can be a concern, and we strive to make the process as secure and transparent as possible. We're delighted that everything went smoothly and that you received your payment promptly. We value your recommendation and will continue to work hard to provide our customers with a reliable and trustworthy service.

Regards,
CashforCars.com

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Rated 5 out of 5 stars

Great experience

Great experience! Very quick and easy. Very fair price for vehicle. Filled out form online, received a text soon after requesting pictures of vehicle. I sent pics the next day and spoke with rep about the condition of vehicle. Received a return phone call with very fair offer shortly after. Guaranteed offer was texted and emailed to me. Instructions for signing and notarizing title were also texted to me. Sent pics of notarized title the following day. Pick up was scheduled that day and the vehicle was picked up the following morning. Tow truck driver was very nice and actually lives in my neighborhood. Showed up first thing in the morning after calling first. I handed him the title and keys, he handed me the check. Deposited check by phone and it cleared my account within a couple hours. I would definitely recommend this service to anyone! Very impressed by the process!

December 31, 2024
Unprompted review
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Reply from CashForCars.com

We appreciate you taking the time to share your positive experience with our service. It's wonderful to hear that you found the process quick, easy, and fair. We strive to make selling your vehicle as seamless as possible, and it sounds like we achieved that in your case. We're especially glad to hear that you were happy with the communication and the professionalism of our team, including the tow truck driver. Your feedback is invaluable to us as we continue to improve our services.

Regards,
CashforCars.com

Rated 5 out of 5 stars

I don't have anything harsh to say…

I don't have anything harsh to say about the experience. The truck driver was on time, had the check. We gave him the title for the car. It was done in about 10 minutes couldn't be happier. I got the estimate that we agree to. IF I was to sell another car. I would definitely call cash for cars.Thanks again.

December 23, 2024
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Reply from CashForCars.com

We appreciate your kind words and are thrilled to hear about your positive experience. It sounds like everything went smoothly, and we're glad the process was quick and efficient. We strive to make selling your car a hassle-free experience, and it's wonderful to know we achieved that for you.

Regards,
CashforCars.com

Rated 5 out of 5 stars

Easy and painless

The process was so quick and easy. So easy that I thought it might been a scam but it wasn't. I called them on a Sunday evening, they asked a few questions, asked for some pictures. They called me back maybe 30 minutes later not even, gave an offer way above what I was expecting. The next day I went got a copy of my title send them a picture, we scheduled a pick up time for the next day. The driver called me ahead and gave me his ETA. He handed me a check, I handed him the title and that was it. I went to the bank right away and di not have any issues cashing the check. I will recommend them to anyone looking to sell their car, especially if you have or can get a certified copy of the title.

December 20, 2024
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Reply from CashForCars.com

We appreciate you taking the time to share your positive experience. It sounds like you had a smooth and efficient process, which is exactly what we strive for. We're glad you found our team responsive and helpful, and that we were able to provide you with a fair offer. We're also happy to hear that the pick-up process went smoothly and that you were able to cash the check without any issues. We're committed to making the car selling experience as stress-free as possible for our customers, and we're thrilled that we were able to exceed your expectations.

Regards,
CashforCars.com

Rated 5 out of 5 stars

Copart helped guide me in sending title pix

The Copart employee I dealt with, Quinn, was helpful and patient in guiding me through texting photos of my car's title.

December 19, 2024
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Reply from CashForCars.com

We're thrilled to hear about your positive experience with Quinn. It's wonderful to know that they were able to provide you with the guidance and support you needed. We appreciate your kind words and will share your feedback with Quinn.

Regards,
CashforCars.com

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Rated 2 out of 5 stars

Process was rushed - high pressure.

Process was rushed. Don’t start filling out info on your car unless you’ve got half an hour and your title right in front of your face. They call you less than a minute after you type in your phone number and expect you to be ready.

The offer I got was fine I suppose but the process of sending someone to get the car was also rushed. I pushed them off two days and was given a pickup window of 8am-5pm and the driver was there at 8pm.

I would maybe use them again to get rid of a car but it’s a rollercoaster and if I hear of a place that can do it with a lot less pressure - I’ll go there.

December 19, 2024
Rated 5 out of 5 stars

Easiest transaction ever

After info was completed about my vehicle on the website I was promptly contacted, asked for a few more questions, sent a few pictures, then an offer was made and accepted, a few pictures of title and transaction was done in less than an hour. Vehicle picked up at my location next day.

December 17, 2024
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Reply from CashForCars.com

We appreciate you taking the time to share your positive experience. It sounds like you had a smooth and efficient process, which is always our goal. We're glad to hear that the communication was prompt and the transaction was completed quickly. We strive to make the process as convenient as possible for our customers.

Regards,
CashforCars.com

Rated 4 out of 5 stars

No haggle=good. Conflicting info on car title prep=bad

I am glad that the towing person didn't try to haggle and the check cleared. However, it was not a smooth overall experience. I got conflicting and confusing information on how to prepare the Title, one rep told me I need it notarized and another rep told me not to notarize. One rep sent me to sign and notarize Power of Attorney, another told me it's not needed. The towing truck had to come back because he first arrived unprepared.

December 10, 2024
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Reply from CashForCars.com

We understand your frustration with the conflicting information you received regarding the title preparation process. We strive to provide clear and consistent guidance to our customers, and it appears we fell short in your case. We apologize for the inconvenience and confusion this caused. We will review our internal processes to ensure our team is providing accurate and consistent information to all customers.

Regards,
CashforCars.com

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Rated 5 out of 5 stars

Reasonable price and process

It seemed like a reasonable price offered for my car, and the process was quick and easy. The tow truck driver was easy to work with, too.

They show you where to sign your title, but I still had a question about whether to put the odometer reading in or not. They suggest not doing that, just signing. So, that could be made clearer up front plus letting you know that they will send you a bill of sale via email is my only suggestion. Other than those minor details, everything was smooth.

December 13, 2024
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Reply from CashForCars.com

We appreciate you taking the time to share your experience. We're glad to hear that you found the process quick and easy, and that the tow truck driver was helpful. We understand your point about the odometer reading and the bill of sale. We'll review our procedures to ensure that these details are communicated more clearly in the future.

Regards,
CashforCars.com

Rated 5 out of 5 stars

Easy peesy.

Easy. Clean car, clean title, no hassle.

December 12, 2024
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Reply from CashForCars.com

Thank you for your kind words. We appreciate your positive feedback and are glad you had a smooth and enjoyable experience.

Regards,
CashforCars.com

Rated 4 out of 5 stars

No Title

Cash for Cars does not always know exactly when the towing company is going to pick up your car. Make sure you get the towing company phone number

December 12, 2024
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Reply from CashForCars.com

We understand that you had a less than ideal experience with the towing company pickup time. We strive to provide clear and timely communication throughout the process. We appreciate you bringing this to our attention, and we will work to improve our communication with customers regarding towing schedules.

Regards,
CashforCars.com

Rated 3 out of 5 stars

Initial contact polite and concise…

Initial contact polite and concise about obtaining a reasonable offer.
Handed off to a different section for paperwork needs and requirements. This is where it became an issue. The agents apparently are out of country and working from home or very noisy (with children?)environment. It was difficult to always hear what was requested. Then it took numerous return calls and email photo copies of signed Titles etc. To satisfy the agent in setting up the retrieval and payment for the unit. It seemed that the call center is a national operation. We are a California New-car dealer with a department that does nothing but registration and titles. They know what is needed for CA DMV. The problem with communication and wanting certain fields filled out by certain people, was causing the issue. At the very end he supplied a picture of a CA title with the areas highlighted with requirements, which had been submitted correctly before. A suggestion is that a picture paints a thousand words. That image would have saved alot of time and frustration as we could "talk along" when looking at what needed to be addressed. Other than that, your service was good.

November 19, 2024
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Reply from CashForCars.com

We appreciate you taking the time to share your experience. We understand the frustration you encountered with the paperwork process. We strive to provide a seamless experience for our customers, and we're sorry that your interaction didn't meet your expectations. We will take your feedback into consideration as we continuously work to improve our communication and processes.

Regards,
CashforCars.com

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Rated 5 out of 5 stars

Quick response

Quick response, tow truck driver was available to come out on the same day. After verification of title and looking over car. Gave me a check for the agreed amount.

December 9, 2024
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Reply from CashForCars.com

We appreciate you taking the time to share your positive experience. We're glad to hear that you were satisfied with the prompt service and the professionalism of our tow truck driver.

Regards,
CashforCars.com

Rated 5 out of 5 stars

It was so easy to sell my car this way—highly recommend

It was so easy to sell my car this way! The website was easy, the man (Sonny) who called and talked me through it was very helpful, explained every step. After filling out the online questions and receiving the offer, which was very fair, I just took pictures of my car and title and texted them to him. He was available when I called or texted with questions. The pickup of the car was the day after I texted a picture of the signed title. The man with the truck called in advance, arrived on time, and was very pleasant to deal with. I would highly recommend anyone selling their car to this company.

December 3, 2024
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Reply from CashForCars.com

We're so glad to hear you had a positive experience selling your car. We strive to make the process as easy and stress-free as possible for our customers. It's wonderful to hear that you found our website user-friendly, and that Sonny was so helpful in guiding you through each step. We're also pleased that you were satisfied with the offer you received and that the pickup process went smoothly. We appreciate your kind words and will share your feedback with our team.

Regards,
CashforCars.com

Rated 2 out of 5 stars

No one mentioned I couldn’t cash a…

No one mentioned I couldn’t cash a business check while you had the title and my car. I had to jump through more hoops. The rep with authority to release funds was rude in her response to my request while at the bank. I live an hour away, needing to wait 2 hours for funds to be available. Bad business practice. Won’t use again.

December 3, 2024
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Rated 5 out of 5 stars

The quick turnaround on offering a fair…

The quick turnaround on offering a fair price, ability to handle title verification, and pick-up of vehicle all in a timely fashion.
Plus the check cleared!

December 5, 2024
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Reply from CashForCars.com

We appreciate your kind words! It's great to hear that you found our process efficient and that you were satisfied with the price offered for your vehicle. We strive to make the process as smooth and hassle-free as possible for our customers.

Regards,
CashforCars.com

Rated 5 out of 5 stars

A happy Grandma

A happy Grandma

It took more to do the research for a company to sell my grandson car, then the process itself.

If you are worry that your car is going to be underestimated, will be a process that will take forever or the check is not good, please 🙏 read the full review.

I came to Florida from South Dakota to celebrate Thanksgiving and my daughter’s birthday.

My extremely busy grandson bought a new Tesla and his other car was not drivable,accumulating dust, water and occupying a valuable space in front of the garage.
As a practical Nana, I asked Michael’s permission to sell his car.
I did a thoroughly research and I determined that this company,s review was trustworthy.

December 3rd at
7:10ish I filled up the application and confirmed my email address.

7:15 I started the conversation and also texting with Akash for pictures of the car and title of the car.

7:48 my grandson Michael accepted the offer.

December 4th the Carpart company picked up the car and Michael received the check for the amount he agreed on. His bank didn’t have any problem to honor it.

The process was easy, clear and fast communication, fair and pleasant.

Also, thank you to Carpart company for working with my schedule and for their professionalism.

December 1, 2024
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Reply from CashForCars.com

We appreciate your kind words and are thrilled to hear about your positive experience selling your grandson's car. It's wonderful to know that you found our process easy, clear, and fast. We understand that selling a car can be a stressful process, and we strive to make it as smooth and hassle-free as possible. We're glad that you were able to find a trustworthy company to handle the sale and that you were satisfied with the outcome. We value your feedback and will continue to work hard to provide excellent service to our customers.

Regards,
CashforCars.com

Rated 3 out of 5 stars

Sign exactly the name on title

The people I had to talk to on phone had accents, which made it hard to understand. Tow truck dispatcher and driver were very professional.

November 27, 2024
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Reply from CashForCars.com

We understand that communication can be challenging when accents are involved. We appreciate your feedback and will use it to improve our customer service experience. We're glad to hear that the tow truck dispatcher and driver were professional.

Regards,
CashforCars.com

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