CashForCars.com Reviews 

Was told the inspector would come out in 24 to 48 hours after a week no inspection they work with a 3 party company called lemon squad and they are not good at communicating and sticking to schedule terrible customer service and business relations. Car still has not been inspected they have all my information and title images bad for business

This process has, by far, been a frustrating and confusing week of our lives. Talking to no less than 5 representatives (all of which seem to be in a call center) and emailing with 3 different representatives. Calls include language barriers, poor headphone/mics (you can hear other people talking, so you don't know who is talking to you) and having multiple representatives calling us with the same exact questions. We sold the vehicle through this service, as we thought it would be the easiest process, this turned out not be the case. We were provided from a CashforCars representative, a guide to endorse the title and then told we did it wrong and had to sign yet another form! When/if we ever have another vehicle to sell, it will not be with this company.

Wanted me to sign the title and send them a picture of it before they would come pick up the car. I told them no and they told me I don’t know how this works.

I filled out the form online and within an hour I got call with an offer. The staff was very insistent that I send them a signed copy of the title (I obliged) then they wanted to see my drivers license (DL). They persisted over and over. Why? Why do I need to provide you a copy of my DL to sell you a car? The CashForCars staff kept calling me over and over relentlessly.
I ended up declining their offer and went with Peddle.

My experience with cash for cars was quite disappointing I spoke with someone over the phone who let me know the offer price was $500 for any vehicle any condition did not matter $500 was what I would receive free tow and pick up which wasn't the best offer however it was the most convenient and probably the most I would get for a 2012 Chevrolet traverse thats not running I purchased the car 2 months ago and it's already shot when the driver got here he did a lot of small talk which was fine put the car on the lift and requested the title only to hand me $200 when he was about to pull off with my car and after having me sign a receipt and began to ask me questions about the car like was the rimming on the tires aluminum and if the catalytic converter had been replaced which it had not been as far as my knowledge but like I said I brought the car used I feel like the wording used during the phone call was very deceiving and the tow driver used small talk as a distraction and I'm assuming he assumed that I was desperate enough to just take the 200 which is absolutely insane to offer someone I understand how old the car is but the body is in good condition as well as the inside all parts were attached all tires were inflated although I'm assuming that's not considered ..the fact that I spent my hard earned money only to have a car that last me two months and you mislead me and had me thinking $500 would be given and try to hand me $200 long story short I had to contact an officer because he tried to tell me there will be a charge of 125 to cancel and I said absolutely not this is not the deal I made over the phone I was supposed to get $500 cash my car was put back in the parking spot and the tow truck driver drove off with an attitude after scribbling salvage on my title and signing his name on the back. This was not a professional experience and a customer service reps are very deceiving and this was a terrible experience.

The offer received for my 2025 Soul GT was insulting. $7932 dollar for a vehicle that brand new was nearly $30k? I could understand if there was significant damage, or if it had a salvage title, or if it had a lien or loan that was not paid in fullbut this car is in immaculate condition, with only 18k miles on it, and was purchased outright. Every service has been performed at the dealership on time. How this company has so many positive reviews is beyond me. Stay away from this company if you want the actual value of your vehicle instead of a lowball almost criminal appraisal.

Low ball offer $55- less than my second lowest offer AND tried to convince me that a title transfer could easily be $100. What a joke.

They seemed to have major issues picking up from a repiar shop rather than a residence. I was easily able to arrange everything with the shop but then this company required all sorts of additional documentation, receipts, even a scanned image of the title upfront! Use Peddle instead. Much easier to work with. I wish I had called them first and saved a lot of headaches.

Great customer service! The only issues I had was when the tow truck driver arrived to pick up the vehicle, I told him that he's not getting the title until I have a check in my hand. He said he didn't have any information on his end that said he was paying me upon pickup. Two Short phone calls later and I had a check in my hand. Problem solved. Then there was the issue of the title. I was told by Ashley at cash for cars that I didn't have to sign the title . The day after the car was picked up I had to stop by their office and fill out a power of attorney for them take the title . It was fairly easily done . Overall a good experience.

First, I started online filling out the form to get rid of a vehicle that I have and it went through the questions of entering the year of the make the model the questions were does the vehicle start? Does it have all its wheels and tires does the vehicle have any damage is all the glass intact and not broken. Do you have the title? I answered all the questions. The vehicle was intact. It did not start. I answered all those questions. I did not have the vehicle title on hand. In other words. I didn’t have the title at this location and it would be difficult for me to go and get it I receive a phone call. In reference to the vehicle being picked up, I was there quoted a cash offer. I made sure to let the person that called me. Know that I don’t have the title at the location where the vehicle is I was told OK that’s not a problem. They couldn’t pick the vehicle up on Tuesday I called early in the morning. They said Thursday between 8 AM and 12 PM. I accepted those terms that’s fine 12:30 PM. I called to find out if someone is coming I was told I’ll be called right back. They called back 15 minutes later and said someone will be on their way in 45 minutes. Sorry this is so long wrapping it up. Long story short the tow truck driver wasted his time driving to my location, more importantly, my time was wasted where the driver showed up he was professional looked underneath of the vehicle, took pictures of the catalytic converter asked for the title. I advised him. I already notified that I don’t have the title here so there was nothing he could do so he left copilot. This is the company that was texting me and making me offers assigned another company to come out and made me an offer that was $175 less so I ended up calling someone else so I guess if you wanna wait around and wait two days to start the process all over again then go with copilot if you like wasting your time I don’t, I will not call again. I will not use the service and I would advise you to go elsewhere. I’m simply being honest about exactly what happened. I have a complete transcript of this as a matter fact I gave it two stars. I think it needs to be a one star review.

They were supposed to call an hour before pick up the vehicle from out mechanic so I could meet them over there to give them the title and the extra set of keys and to get my check. The driver told my mechanic that We said it was ok to pick up, so they took the van without the title, without paying, or calling. I did not find out until I call to see where they were. Then it took me 4 days to try and get the check and for them to get the title and for mme to get my Tag back that they told me they would bring back. This is on top of very rude people on the phone several times. I will never use you guys again, on top of telling other people not to use you!

Sold my F-150 to them last year. They offered the best deal compared to anyone else I found, so it seemed like a good option. Initially everything went very smoothly—I had a check in hand when the delivery truck picked up the vehicle.

The issue came later when they made a mistake with the title and needed another signature. After several emails back and forth, I decided to call. Unfortunately, you’re routed to a call center where no one could actually help. After being told three separate times that someone would call me back and never hearing anything, I eventually gave up.

The original contact at the lot where my truck was delivered also stopped responding to emails after 7–8 attempts to get more information.

My recommendation is to read up on how your state requires titles to be signed and not rely on them to provide the correct instructions.

I would not use this company again. The language barrier is the first thing; 3 phone calls took 40 min that could have taken 5 min. I could only understand about every third word, and they had trouble understanding me and asked me to repeat myself over and over. 2nd, Once I finally jumped through all the hoops, they told me they would call me 1 hour before picking up my car from the mechanic shop, which was 2 min away from my office. The tow company showed up, told the mechanic they were here to pick up my vehicle, hooked it up, and left. They did not call me, or pick up the title, leave the plate, or leave the check. When I call them, they ask me to bring everything to them, which I could not, and she said, "Well, I don't know what to tell you." I was told the Driver would NOT take the vehicle until he had the title and paid me, which did not happen. When I called the office, the person was very Rude!

Most important is that I have NOT received my check yet.

Called Jan 29 to start the process. Called Jan 30 after cleaning out the car. This phone call went over 2 hours as the multiple people I had to talk with never read the notes of the previous person. We were over 2 hours from home when the engine seized so we were not going to meet the driver. We drove the 2 blocks to the Copart yard and handed over our title. Then they yard couldn't find the car due to multiple rex Skillman car lots. They had the address and to talk to Steve in Service. Finally they called me on Feb 3 to say they can't find car. I got the bill of sale emailed to me on Feb 5th.

Still no check on 13th. I assume no one could read notes to mail me the check even thought that was the plan all along.

First person was wonderful and professional on the phone BUT after he transferred me to the more info person, everything was awful. Clearly did not know what to say other than his prompt cards. Had to put me on hold so many times to ask questions and verify ownership. I HAVE A CLEAR TITLE. they have pictures of it saying it is a released title by the lien holder. They refused saying they required another form of release from the lien holder. The bank did not know what they were asking for. Bank sent a report of their own saying it was clear of lien. CashForCars would not accept it.

You made it easy and quick. We tried Carvana and they offered significantly less and required more documentation. We had a clean title, no lien holder on it and they were requesting a lien release from the banker that didn’t exist lol they wasted two weeks of our time. With you guys, it was done within a few hours from start to finish.

Out of all the places I checked to buy my 2012 camaro (no accident) wasn't worth fixing and almost 300k they offered me the most money. But they should have let me know about the POA I needed for the change of title. But after a few emails everything went smoothly! I'd recommend cash for cars to anyone who wants to get rid of their car.

I was extremely skeptical when reading all the negative reviews. Some said when the tow truck driver shows up they’ll offer you a low ball offer or checks not cashing, them changing the offer. I didn’t experience any of that. I called, they offered me $1000 more than the other big name competitors. I accepted. In the state of NC i had to get my title notarized, but no big deal, simple step. Sent them a copy, they verified the title was filled out properly and set up pick-up, and told me the tow truck driver was going to call me. Tow truck service called me, set up same day pick up, driver arrived on time. Very friendly, gave him the notarized title and keys, he gave me the check and that’s it. I was still worried about cashing the check. Took it to the bank the next day was deposited into my account on the spot and received the bill of sale three days after pickup via email. So again I was definitely skeptical, but super smooth process. I would definitely use them again, now knowing they are legitimate.

The offer is a scam.
I spent an hour on the phone today.
I accepted the guaranteed offer and when it was time to schedule pickup the offer was taken back.

I was told that they will only pay the name that is printed on the front of the title not to the name of the title reassignment on the back of the title. Their rep told me I would have to register & insure the vehicle in order to get paid.

Vehicle ownership is allowed / indicated on the back of the title per CT law.
Please correct your ads to state that you will only buy registered vehicles.
It is a scam that they will not honor the guaranteed offer that was given. Instead it was canceled because the vehicle is currently not registered. The title and law clearly indicate that I am the owner.

I will be contacting my attorney, CT DMV and CT consumer protection in regards to your false advertainment and breach of contract.

Despite signing the title and confirming the deal, the buyer slashed the agreed payment just hours before drop‑off, blaming a “system change.” Calls and messages were ignored, promises of callbacks never kept, and the final email claimed “corporate bought your car at $5,500.” Copart offered no help, simply redirecting back to CashForCar.com. The experience showed a clear breach of agreement, shifting from trust to money‑hungry tactics, leaving legal action as the only real option for resolution.