CashForCars.com Reviews 

8,874
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the smooth, straightforward transaction process and mention that staff members are exceptionally courteous, helpful, and professional throughout every single interaction. Many people found the vehicle evaluation very fair, the initial documentation steps simple to complete, and the pickup service remarkably fast. Some reviewers were not happy with communication issues, long waiting times, and unexpected price adjustments experienced during vehicle pickup. Individuals also mentioned occasional delays when trying to schedule towing services, along with frustrating difficulties getting clear and timely updates from various customer support agents.

What people talk about most

Service

Users describe ambiguous interactions with service, as some reviewers experienced prompt and courteous pickup... See more

Staff

Customers consistently note ambiguous experiences with staff, as reviewers frequently highlight helpful,... See more

Price

Customers had ambiguous experiences with price, as many reviewers reported receiving fair, high, or even... See more

Customer service

Consumers find customer service to be deeply frustrating due to unreturned calls, long hold times, and... See more

User experience

People report positive experiences with user experience, highlighting that the whole process was incredibly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. Car Dealer
  2. also in
  3. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(8,874)

253 reviews in the last 12 months

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title

Rated 5 out of 5 stars

Easy and fast service

Was easy, fast, and informative. I was quoted online and was contacted by an coparts rep within minutes. A tow truck driver in my region was scheduled to pickup my totaled vehicle. Title/keys were exchanged for my check. I was skeptical but everything worked out smoothly.

June 20, 2025
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Rated 5 out of 5 stars

Easy Process

This was a very easy, efficient experience. I shopped around and discovered that Cash for Cars gave us the best price by far for my son’s 2009 Honda Civic which was totaled when the passenger side airbags spontaneously deployed (no collision whatsoever.)
We made the arrangements, then the tow truck driver called and gave my son a one-hour window to be ready. In exchange for the signed title and the keys, my son was handed a check, which was deposited and cleared. No problems at all. I would recommend Cash for Cars.

June 10, 2025
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Reply from CashForCars.com

We're happy to hear that the process of selling your son's car was easy and efficient. We appreciate you mentioning the price we offered and the smooth transaction. Thank you for recommending our services!

Best regards,
CashforCars.com

Rated 1 out of 5 stars

Still waiting to complete the sale of my vehicle.

I agreed to sell my 2014 VW Jetta to Cash for Cars on 6/10/25. At the time the Cash for Cars representative, Araceli Mino explained that a tow service would be contacting me in 24 to 48 hours to schedule the pickup of the vehicle. Ms. Mino explained the tow service would collect the signed vehicle title in exchange for a check in the purchase amount. It is now 6/22/25 and my vehicle is still sitting at the paint and body shop where I have it parked. I spoke with Vanessa at Copart on 6/10/25, she wasn't helpful about scheduling a time for the pickup of the vehicle.

June 11, 2025
Rated 3 out of 5 stars

Everything was great except for…

Everything was great except for information given on completing title work. Had to redo multiple times.
Louisville title clerk was very helpful!

June 11, 2025
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Reply from CashForCars.com

We appreciate your feedback. We're sorry the title work information caused issues and that multiple attempts were needed. We're glad the clerk was helpful!

Best regards,
CashforCars.com

Rated 3 out of 5 stars

My name is Not Danice Maerie Antoinette!

My problem is, that even though I sent a copy of my title, the original check was not written to me and if my sister hadn’t noticed before your driver left the driveway you would’ve had my car for free! I wouldn’t have had any recourse either because I had signed the title which your driver already had! You still don’t have my name right but, my sister and brother in law didn’t let the car leave their driveway until a new check was written in my actual name!

June 3, 2025
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Reply from CashForCars.com

We appreciate you bringing this check error to our attention. We're sorry the initial check had the incorrect recipient and for the concern this caused. We're grateful your family intervened and we'll review our procedures to prevent similar issues. Thank you for your feedback.

Best regards,
CashforCars.com

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Rated 2 out of 5 stars

Ghosted by cas for cars

Made the deal, changed the title of the truck, sat around forv2 days waiting for the tow truck guy and check.however, he never came. They don't mind waiting your time. The testimonials must be fake. Would mot recommend to a friend.

June 13, 2025
Unprompted review
Rated 4 out of 5 stars

It was good and easy process to sale…

It was good and easy process to sale the car to you, the pickup was a little bit confusing to exactly when the town company going to come. Instruction to hand over the title need to include what should be done in case of having two owners name on lt.

June 3, 2025
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Reply from CashForCars.com

We're glad the selling process was easy for you. We apologize for any confusion regarding the pickup time. We appreciate your feedback about the title instructions for multiple owners, and we'll work on making them clearer.

Best regards,
CashforCars.com

Rated 4 out of 5 stars

Fair offer; simple process

Process was easy. Got a fair offer for my '98 4-Runner. 2 days later, they came and towed it away. The 1-star deduction was for a title snafu that resulted in a trip to the DMV, but, to their credit, they did reimburse my expenses, though it took a while.

April 12, 2025
Unprompted review
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Reply from CashForCars.com

We're happy to hear that the process was easy and that you felt our offer was fair. We regret the title issue caused an inconvenience, but we appreciate your patience and are glad we could reimburse your expenses. Thank you for your feedback.

Best regards,
CashforCars.com

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Rated 1 out of 5 stars

Checks are not easily cashed

The purchase offer and pick up of the vehicle was good.

Cashing the check that was given was horrible. I wasted two hours trying to cash the Bank of America written check at a BOA branch. I spoke to Copart and the lady told me all checks have holds on them and that you can not cash a check that was just given to you. You have to wait 24-48hrs. And you have to cash it at your own bank or a check cashing store (yeah right and pay a bunch of fees) you cannot do it at BOA. None of this is disclosed anywhere. They should be called DeniedChecksforCars.com. Cash is not an option when they pick up your vehicle and the Checks have many restrictions that were never told about.

The next day, they send me a text message telling me that I did not give them the title. I tell them the tow truck driver took possession of the title and took a picture of it and put it wherever he put it. They said they would look further into it. Next day again, i get the same message and a call. I tell them the tow truck driver has the title.

Today i get a message stating they found the title.

May 29, 2025
Rated 5 out of 5 stars

Honestly

Honestly, my experience was super great, super fast super easy they were attentive. They were communicative. They worked with what I wanted for the value of my car. They made it super easy to come pick it up. They helped me fill out my title. They were really just on top of everything so I didn’t have to be.

June 2, 2025
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Reply from CashForCars.com

We're happy to hear that your experience was super great, fast, and easy. We appreciate that our team was attentive, communicative, and worked with your needs. We're glad the pickup and title process were smooth. Thank you for your positive feedback!

Best regards,
CashforCars.com

Rated 3 out of 5 stars

Great communication all the way up…

Great communication all the way up until after we agreed on the sale. I was told multiple times that a tow truck driver would call me when they were on the way to get my car. Days passed, and I finally reached out to my local Copart location - and they had already picked up my car without telling me. I then had to go out of my way to drive to their office to give them my title and keys, and collect my check.

May 28, 2025
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Rated 1 out of 5 stars

Customer Service

They "cash for cars" bought truck.
They forgot title
They won't answer phones
They want an affadavit saying I put wrong seller on. I put my name.

Have responded to e-mails by "Reply". No Answer
Have just spent another 1/2 hr. trying to get anyone.
I have looked over title and it is correct as far as I can tell. I really don't know what is wrong, so I wait until they contact me with helpful info.

May 16, 2025
Rated 5 out of 5 stars

All expectations met and fulfilled!

Im happy to report that I was paid exactly what I was quoted over the phone! There was no negotiating, explaining, begging, etc, lol! I waited a little longer to be helped than I had anticipated or was quoted, but once it was my turn it was extremely fast and smooth. They didn't scrutinize my car and try to low ball me, they just moved forward with the deal as discussed on the phone. My name wasnt on my title and I just had to sign in two places on a DMV form to fix that, and other companies had made a big problem with that. Im very satisfied and would use again in the future.

May 23, 2025
Rated 5 out of 5 stars

Best price for my car

Best price for my car. No title, no problem, no keys, they'll take it. Easy process.

May 14, 2025
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Reply from CashForCars.com

We're happy to hear that you received the best price for your car and that we were able to take it despite the absence of a title or keys. We're glad the process was easy for you.

Best regards,
CashforCars.com

Rated 5 out of 5 stars

Great company very thorough

After my initial interaction with the website I received a call right away from Irfan. I gave some information but unfortunately I did not have a clean title so I had to get a Lien release letter from my bank. Once that was received I texted Irfan back answered some more questions and was transfered to the tow company to set up a date when car would be picked up. Polo Pj came to get the car ( he was very pleasant) he took my car away. Unfortunately I didnt put the lien release letter with the title so they sent another tow truck driver to pick it up ( Burke was also very nice) All in all there was a lot to do but if I EVER had or wanted to sell my car I would absolutely go with Cash for Cars..

May 5, 2025
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Reply from CashForCars.com

We appreciate you sharing your experience. We're glad the team was helpful and courteous during the process. We value your recommendation!

Best regards,
CashforCars.com

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Rated 4 out of 5 stars

The tow truck father and son team…

The tow truck father and son team couldn't have been nicer! Even in the 90-plus degree heat we were having that afternoon, I don't think they even broke a sweat loading up my Tracker :)

The process went smoothly and I'm very satisfied.

*UPDATE*
After a week, today I received both an email and a text saying that Copart has not received my certificate of title. When the tow truck driver handed me the check, I in turn handed him the title as agreed. If Copart does not have the title, it's not because of me. They need to take it up with the driver. Hopefully this will be resolved soon.

May 20, 2025
Unprompted review
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Reply from CashForCars.com

We're glad to hear that the father and son team provided excellent service during the hot weather. We appreciate your satisfaction and thank you for your positive feedback!

Best regards,
CashforCars.com

Rated 5 out of 5 stars

Great experience

Informative, responsive, and on time. I received my check at the time of pickup. They were very helpful with instructing me on title transfer and arrived right on time.

May 14, 2025
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Reply from CashForCars.com

We're happy to hear that our team was informative, responsive, and punctual. We appreciate you mentioning how helpful we were with the title transfer and that you received your check promptly. Thanks for your positive feedback!

Best regards,
CashforCars.com

Rated 1 out of 5 stars

Title either misplaced by CashForCars or the tow truck driver

I'm still receiving emails and texts from CashForCars that they don't have the title, which I provided with the tow truck driver along with the keys. It has been a frustrating experience because now I'm being requested to provide an affidavit for the missing title. I have no idea if they've checked with the towing company. Can't say I would recommend this to anyone else.

May 7, 2025

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