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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, citing issues with faulty batteries, non-functional cameras, and displays that stopped working shortly after purchase. Customers also frequently reported problems with the pricing, noting that the initial online quotes were significantly higher than the final offers received during pickup. This often led to frustration with the service and dissatisfaction with the staff's approach to pricing. Reviewers also mentioned issues with the overall quality of refurbished devices, including locked phones and devices with non-functional features.

What people talk about most

Product

Consumers find product quality to be disappointing. Many reviewers report issues with refurbished items, such... See more

Price

Reviewers express strong dissatisfaction with the pricing practices. Many customers report that the initial... See more

Service

Customers consistently express disappointment with the service. Many reviewers describe their experiences as... See more

Staff

People report negative experiences with staff. Many reviewers describe staff as unprofessional, citing... See more

Quality

Users describe negative interactions with quality, frequently reporting issues such as low-quality or... See more

Based on these reviews

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more

Rated 1 out of 5 stars

i purchased phone worth 25k, but what i got is the phone with new body and old parts, faulty battery and slow charging, after some days another issue arrives no network signals. and the best part... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

429 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never ever buy refurbished from cashify

Don't buy refurbished from cashify. I spent 75k for 256gb 14 pro max.
It stopped working in 2 months. Now they making some stupid story about phone already repaired and not giving me warranty. They also blame me for reporting the issue "LATE" it's absolutely ridiculous. They don't accept phone was already damaged.
If I write something on LinkedIn then they will file defamation case on me.

January 11, 2025
Unprompted review
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Rated 3 out of 5 stars

Based on two phone sells

Let me share my honest opinion.
Today 2nd January, I sold two phones on Cashify, Realme C11 and Realme C12.
Estimated price for C12 was ~3300, as it had charger and box. We got 2500, due to a small gap in the rim.
Estimated price for C11 was ~2700, as it had no charger and box. We got 2151, due to a small scratch in the rim and camera.
They will always find faults, 95% times and reduce price minimum ~600. But I also sold a phone Realme C20 on yaantra, compared to cashify it gave ~800 less price. So cashify seems the best bet generally..
If you see their website C12 sells for 5100 and C11 sells for 4500 online refurbished.. so your choice..

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Ridiculous service

Ridiculous service
This company quote something initially then their pickup person keep finding points to reduce as much as possible and try to get phones for free. Never on time as scheduled & also behavior is unacceptable. Don't sell your phone here better exchange when you buy a new to avoid hassles.

Useless service and useless price quote recommend you to try other services rather than this worst company service

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Ridiculous service

This company quote something initially then their pickup person keep finding points to reduce as much as possible and try to get phones for free. Never on time as scheduled & also behavior is unacceptable. Don't sell your phone here better exchange when you buy a new to avoid hassles.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Worst pricing ever they offer you half…

Worst pricing ever they offer you half price of what evaluation shows while placing order for sale.
I placed order for my phone sell it shows 20k+
Agent came and evaluated the phone and said half price 11k
When I said that the phone condition is excellent why half price than he offered me 15k
When I said I want same price which cashify showed me while placing order for sale.
Then he offered 16k.
I asked him to cancel the order
After he left I check the cancellation status in app it showed all misinformation about my phone that it has dent and screen is fully scratched and many more things
It's better to sell phone in market than cashify
They scam the customer.

December 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Fraudulent Handling of EMI Conversion and Poor Customer Service

I bought a phone from Cashify on December 6. I chose a 6-month no-cost EMI plan. As of December 19, your company still hasn't converted it into an EMI. Once again, I reached out to customer service, and they told me to contact my bank. When I approached my bank, they asked me for documentation showing that the platform had requested the transaction to be converted into an EMI. When I asked your customer service team for this, they told me to go directly to the bank and convert the transaction myself.

In my entire life, I have never had such a bad customer experience. Stop looting people and teach your staff some manners.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

MI 11 T pro for 25000/- ...

MI 11 T pro for 25000/- .... battery condition worst... display replaced ... back side replaced .... motherboard ki maa bhn kr rkhi hai .... i suggest every one not to buy from cashify ..... they value 0 to the customers ... 10k ka phn 25k mai. Thama diya..... dear cashify stop scamming people .... luv from jammu

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Casyfy is cheeting and fraud app,don’t…

Casyfy is cheeting and fraud app,don’t buy and sell mobiles,I try to sell 14pro calculated 48380.but they are came my house and checked my device is 100%good condition and looking like new,but they are asking 38000.I experienced I loss of my time. Don’t sell any device

December 16, 2024
Unprompted review
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Rated 1 out of 5 stars

Cashify is a big Cheater company

Cashify is a big Cheater company. When I assessed my phone through the their app they quoted me 7040. Eventually, when the guy came to collect my phone and was quoti g 4500 quoting so many reasons.
They just cheat people

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Very Bad experience from Cashify..

Very Bad experience from Cashify... They offerings warranty.. but not given it.. almost a Waste management Company... I think 4/5 Rating not from their customers. Its fake.... 5 star is Fake rating. Don't buy..

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

The worst online app for refurbished…

The worst online app for refurbished products.I ordered a laptop through this platform but don't get it on time and after calling cashify everytime they asking to wait for 24-48 hrs. They don't have their own delivery partners so that they use courier services which creates problem for buyers.Before delivery of the product I faced a lots of concerns so what's about services.Be careful while buying something through these kinds of platform because they don't even ready for refund.Never go for cashify.

December 7, 2024
Unprompted review
Rated 1 out of 5 stars

Its Totally Fake or Fraud approach

Its Totally Fake or Fraud approach, My Mobile Sell price 8k after Revaluation 4k your engineer, Engineer’s Unfortunately lack of knowledge or lie attitude, I have observed a lack of adequate technical knowledge and an unprofessional attitude in their approach to tasks.. While challenges are understandable, a proactive and collaborative attitude is essential for resolving issues effectively.

December 7, 2024
Unprompted review
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Rated 1 out of 5 stars

They are frauds....they give false…

They are frauds....they give false indication, have untrained rude and useless staff...all misleading figures given and when complain was raised they don't even bother to respond. They just tell thank u and keep the call...Pickup executive says complain...nothing will happen...so please avoid cashify

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Such a scam company!

Such a scam company!! I bought iphone 12 from them which was okay with noticeable dents and scratches.. everything was original, one fine day after one month my iphone 12 come up with an issue which was stucked on logo for days couldn’t use it so i did all necessary procedure as ask by them to claim their fake warranty, to which i received it back after 1 month , the issue was solved but they replaced original screen with duplicate low quality screen which had grains all over the screen and right most part of the screen is not working at all, i can’t type p,l etc. wasted 27k on this stupid company. They are fraud thinking customer’s doesn’t have idea and knowledge. Don’t recommend this company at all.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Cashify

Cashify – A Smart Way to Sell Your Electronic Devices

Selling your electronic devices on Cashify can be a seamless experience, but it's important to understand the evaluation process to align expectations. Here are some key points to consider:

Initial Quoted Price: The price quoted online often represents the upper limit for devices in excellent condition. However, when the technician inspects your device, the final price may be adjusted based on the actual physical condition. These experts evaluate multiple devices daily and can identify even minor flaws, which might not be obvious to you as the owner.

Condition Mismatch: It's common for sellers to assume their devices are in "excellent" condition, but factors like small scratches, battery health, or even minor repairs can affect the final offer. For example, some users might unknowingly have a locally repaired or replaced screen, which doesn’t meet the standards for a top-tier evaluation.

Expectation Gap: The discrepancy often arises due to high seller expectations or occasional oversight. In some cases, it may stem from an individual expecting top dollar while ignoring defects. Cashify aims to provide a fair and transparent process, ensuring the price reflects the actual state of the device.

Tip for Sellers: Accurately assess your device's condition before listing it for sale, and understand that technicians adhere to strict evaluation criteria to maintain fairness and consistency.

This approach not only fosters trust but ensures a smoother experience for everyone involved.

November 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Cashify froud hai yahan par warranty ne…

Cashify froud hai yahan par warranty ne name par customer ko bewakoof banaya ja rha hai or koi bhi phone ye repair nhi karte sab local market se repair karwate hai ye sirf part chori karte hai logon ke phone se muje Aaj 7 din se bewakoof banaya ja rha ha main consumer court main case krunga #Cashify #froudcashify #cashifyfroud ABP News Aaj Tak News24 Cashify

Froud hai cashify
Koi bhi phone mat lo local market se phone kharido refurbished ke name par sirf or sirf froud hai

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud company

This company has been the same and no improvement. I wanted to sell my mobile. They quoted a good price and my mobile was just 2yrs and in very good condition with box charger and adapter.. When they came just went thru the phone and said exactly half the quoted rate stating all wrong reasons so that they don't have to shell out the original amt. I kicked them out of the house. When the call came from cashify, as to why I don't want to sell the mobile...he tells to take pics and send it to their technical dept. What happens if their tech dept repeats the same made up errors...then I'll receive the same reduced amt. Cashify thinks they are very smart and can can fool customers. We are not idiots. Wake up an stop thinking customers are fools. We show the product to different people before coming to you. Now I have realized you quote more to give less. That's your motive. Thank god I didn't sell it to you. I got a far good price selling it. Do not approach cashify. They cashify themselves.

November 20, 2024
Unprompted review

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