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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, citing issues with faulty batteries, non-functional cameras, and displays that stopped working shortly after purchase. Customers also frequently reported problems with the pricing, noting that the initial online quotes were significantly higher than the final offers received during pickup. This often led to frustration with the service and dissatisfaction with the staff's approach to pricing. Reviewers also mentioned issues with the overall quality of refurbished devices, including locked phones and devices with non-functional features.

What people talk about most

Product

Consumers find product quality to be disappointing. Many reviewers report issues with refurbished items, such... See more

Price

Reviewers express strong dissatisfaction with the pricing practices. Many customers report that the initial... See more

Service

Customers consistently express disappointment with the service. Many reviewers describe their experiences as... See more

Staff

People report negative experiences with staff. Many reviewers describe staff as unprofessional, citing... See more

Quality

Users describe negative interactions with quality, frequently reporting issues such as low-quality or... See more

Based on these reviews

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more

Rated 1 out of 5 stars

i purchased phone worth 25k, but what i got is the phone with new body and old parts, faulty battery and slow charging, after some days another issue arrives no network signals. and the best part... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

429 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had entered an incorrect number (just…

I had entered an incorrect number (just one digit error) for my laptop by mistakely. I requested many times to cashify to change it and pick my old laptop. From two months I tried with cashify patiently and they refused to change the number and cost me 9000 loss. This is an exchange offer with hp and cashify. I bought a new laptop from HP and HP has a tie up with cashify. Never trusting cashify again.

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Cashify is honestly the worst place to…

Cashify is honestly the worst place to sell your phone. You’re much better off checking with local stores instead. I tried selling my iPhone 12 Pro Max there yes, it had a duplicate display and battery but everything else was fine and they quoted me just ₹2,500, which is ridiculous. A local seller, on the other hand, offered me ₹17,000. Huge difference!

August 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Surprisingly Smooth Experience

My 5 year old Vivo phone had screen crack and some minor issues, so I thought no one will take it. But Cashify gave me decent price and travel me well, not like other second - hand dealers who just say 'yeh nahi chalega ' . Very happy with the whole experience. The app interface can be service is top- notch.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Got My Laptop Sold Without Any Drama

At first I was scared that they may give some excuse like 'scratch hai', ' price will reduce ', but honestly, they inspected and give full amount on the spot. No haggling, no headache. Staff was polite and explained everything before payment. Cashify totally surprised me with their professionalism.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Super Quick Service, I Was Not Expecting!

Frankly, I thought it will take full day or something, but the guy from Cashify came home in just 1 hour after I booked the pickup, Even though I was bit doubtful about how much value they will give for my old OnePlus, they gave better price than showroom exchange offer. Small bargaining happened but overall smooth and tension-feee. Highly recommend!

July 18, 2025
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Rated 1 out of 5 stars

Protect your money and time from Cashify

I request that TrustPilot have 0 Ratings or -1 Ratings. CASHIFY IS a pure SCAM company. Please don't buy or sell anything from them, they will ask you to download the application, submit the documents, and then to see the price, they will ask you for money, it was no where mentioned that to see the price, money needs to be paid, i wonder how iTunes/App Store accepted their APP.

FULL SCAM
BE SAFE, DON'T USE CASHIFY.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Say no to cashify

No support at all ..they cancelled my order and decreased the price. Agent who came to pickup made up on his own that there were scratches and now ticket is still open

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but fraudsters

Nothing but fraudsters . We bought 2 iphone pro max 13 1 yr back now display of both not working white screen issue on both . went to repair in apple store only to realize they are already repaired displays with hack of jumper shorting of wire . So they just repair with hacks and sell such mobiles at higher price .

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

BAD INSPECTION

My iPhone was in very good condition but its not supporting the latest ios because of which tried to sell it through Cashify. I provided all the details as per their requirement and it came up with some price.
During the pick-up, the executive couldn't find any significant issue. To reduce the price he started doing nasty things. He removed the sim slot and blew the air and saying mobile is not water proof anymore. He tried to reduce the price by 50% and started bargaining with me. He finally offered a price which is 15% less than the initial price and I denied. Later his manager called me and tried to negotiate again.

IT SEEMS LIKE YOU BUY A NEW MOBILE AND RE-SALE IN CASHIFY TO GET THE PRICE THEY MENTIONED INITIALLY. THEN ONLY THEIR EXECUTIVE WILL BE HAPPY.

I think its better to go with upgrade option with the brand and other better upgrade option.
NEVER GO WITH CASHIFY

August 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Scammy tactics

Scammy tactics, not professional at all.
Cashify showed me a decent resell value on their app, which I accepted. But when their so-called "Pickup Ninja" arrived, he suddenly claimed there was a major scratch on my phone — which simply doesn’t exist. Just an excuse to lowball the offer. When I refused and asked for my phone back, the value was magically increased. Feels more like a street haggle than a professional service. This isn’t a transparent process — it’s a bait-and-switch scam. Avoid Cashify if you value your time and sanity.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with CASHIFY

I had to sell a gadget. Their person came and without my permission, he just put a lock PIN on my laptop when I refuse to sell. Calling him multiple times, but he never took my call and did not respond to my messages. Even I have CCTV recordings from the time he entered till the time he left with all the conversations with him. When spoke to the company, they replied that the password was already installed and he guessed it. I mean, seriously? You can guess my password? In that case he should be a millionaire because he can guess anybody’s password like that. They are fraudsters. I do not trust them at all. I advise to sell your gadgets somewhere else. The value they show us is just fake when the person comes to visit. He never gives that value. It’s just robbing us.
If they have such employees, nobody will be able to trust them at all. In my full CCTV recordings, he never asked for my password. I never gave him my password. Why would I give my password to just anybody. Do not trust them at all? They don’t even show their ID proof when they come.
Hope it helps the readers.

July 24, 2025
Unprompted review

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