Service Representative was very helpful and pleasant. He explained all aspects of the loan and made the process very smooth and move along quickly. My only complaint was that I wanted to be funded tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We live paycheck to paycheck so our check varies every pay period. Your rep worked with us and it was so appreciated. Otherwise we wouldn't have had enough for groceries 😢. Thank you so much! Mrs... See more
It was always easy to borrow. But this time I haven't received any deposit yet. But the business is very understanding when something out of ordinary happens. But I haven't had a problem that they di... See more
Everything great customer service they were right on it had no problem paying my old loan off and got a new one right away with no hassle
Company details
- #107 of 252 best companies in Non-Bank Financial Service
- #88 of 193 best companies in Financial Consultant
Information provided by various external sources
Cash Link USA provides access to credit for under-banked consumers.
Contact info
PO Box 7084, 64113, Kansas City, United States
- 1-800-939-7330
- customerservice@cashlinkusa.com
- cashlinkusa.com
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You guys made the loan process easy and…
You guys made the loan process easy and especially painless. Thank you!!
June 12, 2026
Customer service was good
Customer service was good. Just wish company would offer better incentives for returning customers. I may use again if that doesn't chsnge
June 12, 2026
Kept signing agreement and which I did…
Kept signing agreement and which I did 3 days and I needed the money b4 the wind and now I prob won't get it til.monday bc they had a glitch or something.
June 12, 2026
They are always here for me when I need…
They are always here for me when I need help! They are very nice and friendly!
June 11, 2026
It was easy but didn’t get a call from…
It was easy but didn’t get a call from customer service.
June 11, 2026
The representative was very helpful
The representative was very helpful. The only thing I’m not satisfied with is waiting 24-48 for funds.
June 9, 2026
Fast
Fast, friendly and easy to get approved and they work with you on your payment plans.
June 8, 2026
Still waiting on funds
Still waiting on funds. You tried to twice but you were trying to WITHDRAW the money. I got notified twice. Denying the withdrawal.
May 29, 2026
Ease of Approval
May 26, 2026
Timely and easy to use
April 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.