Cash Money Reviews 

8,174
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 881 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the loan application process is remarkably quick, simple, and very efficient when needing funds. People also deeply appreciate the friendly staff who provide clear communication and helpful support throughout the entire transaction. However, some people mentioned difficulties regarding communication gaps, occasional technical issues, and slow responses from support teams. Some reviewers were not happy with rigid payment schedules that do not always align well with specific income dates, causing extra challenges. A few consumers also noted unexpected document requests after already finishing previous applications successfully.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, highlighting mixed feelings regarding... See more

Service

Customers had positive experiences with service, often highlighting fast application processes and helpful... See more

Customer service

Users describe positive interactions with customer service, praising staff for being respectful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting fast and easy application processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(8,174)

881 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest people

Honest people

April 30, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Fast and easy

Fast and easy

April 24, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Easy application process and quick…

Easy application process and quick response. Cash Money is the #1 choice for payday loans or installment loans. Guaranteed approval.
Thank you

May 1, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 5 out of 5 stars

Was a simple process & good service so…

Was a simple process & good service so far. Easy access to funds and payback. Satisfied so far with the service

April 17, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 1 out of 5 stars

This Plaid or whatever it is

This Plaid or whatever it is, has royally messed up my business with you. Where I've been able to take care of my loans is as little as 15 minutes, you've made it something that takes forever now

May 3, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 3 out of 5 stars

I would have given 5 stars

I would have given 5 stars, but now that it has changed to LendDirect, the website is not easy to use as before.

April 15, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 1 out of 5 stars

I've got a loan that supposed to be…

Ive got a refund today for a loan I made 3 years ago. Thank you, you're good company when it comes to loans and customer service but, what you've done, isn't cool. You lost your reputation now because you couldn't wait 3 days to get paid back. Because of you I couldn't pay back the last loan and it's now on collection I'm hoping to get it waived. You are losing money that you should be keeping but greediness causes this.

It's better if they shut you down for 5 years or so for a lesson teaching.

April 30, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

I happy cash is always available to get…

I happy cash is always available to get a loan anytime anywhere , instance cash on line or in store , thank you for always there

April 1, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 5 out of 5 stars

Good as can be

April 30, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 5 out of 5 stars

Super quick and easy

Super quick, easy, and efficient options. As you repay your loan, you have access to the funds again. Auto pay direct from bank account and reminders sent from Cash Money!! Super pleased with this PLC.

March 25, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review.

Rated 5 out of 5 stars

Great service

Great experience

April 28, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your business. We appreciate you!

Rated 3 out of 5 stars

I can’t access more funds when I need…

I can’t access more funds when I need of my whole lending I’m allowed

April 27, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

It was very easy and efficient

It was very easy and efficient . I was able to do everything online and if I did needed help the help the staff member were to help me when I called in . I highly recommend Cash Money, they have helped me when I’ve been in right spots a few time

April 26, 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our Mississauga team members. We appreciate you!

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