i signed up for a welcome offer showing x50 wagering ... After depositing, the active page displayed x20 and a shorter expiry. I asked through the contact form, but the reply linked back to the same c... See more
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Played here on and off for like two months, always chasing that little extra. Usually I lose my deposit slowly, which is kinda fine because games are entertaining. This week I finally hit a bonus roun... See more
I only really care about live blackjack and roulette. Their tables run smooth, video doesn’t lag for me and dealers are polite, not fake over-friendly. Limits are okay for average players. I had one s... See more
I have dealt with support at three other sites and this is the first where I cannot find any route that ends at a person able to change something Chat reads scripts Email sends the same scri... See more
Company details
Written by the company
WestAce Casino | 400% up to $22,500 + 400 FS
Contact info
Australia
- casino-offers-station.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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shortly after midnight I noticed the…
shortly after midnight I noticed the date filter put Sunday under Monday... It stayed that way after refresh, which made no sense.
Bonus page showed x45 after the banner…
Bonus page showed x45 after the banner showed x25
megaways slots gone from the lobby.
I have dealt with support at three…
I have dealt with support at three other sites and this is the first where I cannot find any route that ends at a person able to change something
Chat reads scripts
Email sends the same scripts more slowly
The complaints form generates a reference and then silence
Individually none of it is useless, it is the shape of the whole thing that seems built to absorb a question
Spins missing after the crash
The document checklist is too vague
The document checklist is too vague. It says address proof, rejects the file, then never explains whether the date, name, or format was the problem. The issue stayed unresolved in the history.
On my older Samsung
On my older Samsung, the withdrawal button sits behind the keyboard. Rotating the screen logs me out and clears the amount.
i signed up for a welcome offer showing…
i signed up for a welcome offer showing x50 wagering ... After depositing, the active page displayed x20 and a shorter expiry. I asked through the contact form, but the reply linked back to the same conflicting pages. The bonus balance disappeared the next evening while the timer still showed time remaining.
opened a slot between school runs and…
opened a slot between school runs and got an ERROR CODE with no explanation.
I tried the site while travelling
I tried the site while travelling, and nobody explained the delay. The problem made a simple session feel needlessly frustrating.
Support promised email never arrived.
asked how to stop the promo texts and…
asked how to stop the promo texts and was told to reply STOP, did that on the 9th, and got two more on the 14th. asked again and this time it was a settings toggle nobody had mentioned, three menus deep
The part that wound me up was the free…
The part that wound me up was the free spins were advertised as ready after deposit, but mine never appeared. Mia from live chat pasted a bonus FAQ and closed the thread before answering the actual question.
The balance showed the deposit long…
The balance showed the deposit long after the bank charge.
Search results reset whenever I…
Search results reset whenever I returned from a game on mobile
KYC email asked for a vague recent…
KYC email asked for a vague recent document.
Used PayPal because it was listed as…
Used PayPal because it was listed as fast. After cashout, the status sat on pending for nearly a week with no visible queue.
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