Spending history missed one debit card deposit. The frustrating part was that I noticed only since I looked before playing. I wanted a quick check, not a spreadsheet session. That is the kind of basic... See more
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friday evening, and then Bonus claim Mon 8:39: free spins vanished after 18 minutes after I opened Book of Dead. Message centre made the account problem feel like guesswork without any note in the acc... See more
KYC with front of my card got messy when address proof appeared after request #75400 only after I requested payout. Support reply gave no usable status note on ticket #46470.:/
Payout #44045 felt normal until the withdrawal jumped back into the casino balance from my account page without a failed reason. Lobby notice showed something different from the profile without a visi... See more
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Wir stellen eine Auswahl von Online-Casinos für deutsche Spieler zusammen, bewertet nach Sicherheit, Zahlungsmöglichkeiten, Transparenz und Benutzerfreundlichkeit.
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My debit card deposit landed in…
My debit card deposit landed in seconds, then the bonus balance stayed at zero for the whole evening. Support opened #22375 and told me to wait.
After login
After login, The casino worked for browsing, then broke exactly at the payment step wow
The responsible play page uses tiny…
The responsible play page uses tiny grey text for the waiting period. I only noticed after trying to change the limit.
Payout #60231
Payout #60231: old Revolut method stayed visible at Sat 18:48, then stopped showing at withdrawal confirm. KYC status showed another message and chat gave no reason
In my case
In my case, the deposit cap renews at 1am on the renewal date rather than midnight, which is written nowhere on the limits screen or in the confirmation email. Found out when a deposit I expected blocked processed at half twelve.
My session reminder never appeared…
My session reminder never appeared during a 50-minute slot run. I know it is only a tool, but I set it for a reason. The settings page still says 30 minutes, so either it failed or it means something else.
Same account
Same account, same day: The same bank statement got requested again after ticket #3543 and yes, I checked the history
The account page says one thing
The account page says one thing: Spend filter missed two deposits from Friday evening nothing clear after that
The problem wasn't the money
The problem wasn't the money. It was that the game refreshed halfway through a spin, which made the process feel unreliable.
Lightning Roulette appeared in search…
Lightning Roulette appeared in search but refused to open
Spending history missed one debit card…
Spending history missed one debit card deposit. The frustrating part was that I noticed only since I looked before playing. I wanted a quick check, not a spreadsheet session. That is the kind of basic information that should be obvious.
Favourites on older Chrome browser…
Favourites on older Chrome browser started the issue: favourites vanished from the casino profile and the game filter disappeared. Account history changed again on ticket #47211. great
Complimentary spins were the reason I…
Complimentary spins were the reason I clicked the offer: complimentary spins were listed as active but never displayed up in the game. I wouldn't have touched it if shown earlier.
Email thread #94892
Email thread #94892: the answer after case 96751 answered without checking the round ID. Transaction log sent me to email after I checked chat window.
on the train
on the train, office laptop casino page — autoplay looked off from my account page, then started another slot round. Casino page made the bonus issue harder to trust without any note in the account.
the site sets a session timeout that…
the site sets a session timeout that appears to be twenty minutes of inactivity, except a slot with autoplay running counts as inactivity. so you set autoplay going, look away, and come back to a login screen with the autoplay stopped somewhere unknown.
Withdrawal tab on older Chrome browser…
Withdrawal tab on older Chrome browser went wrong when the cashier on ticket #17053 moved my payout from manual check to processing with no note. Support reply sent me back through the same casino loop after another refresh.
Sunday morning
Sunday morning: Moon Princess loaded, spun once, then left no round in history before my coffee went cold
KYC with front of my card got messy…
KYC with front of my card got messy when address proof appeared after request #75400 only after I requested payout. Support reply gave no usable status note on ticket #46470.:/
Email support replied after midnight…
Email support replied after midnight with one copied FAQ paragraph. It didn't mention my 72 withdrawal, my ticket number, or the screenshot I provided. I saved a screenshot before closing the screen.
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