Casinova 

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See what reviewers are saying

Rated 1 out of 5 stars

The biggest scamming gambling online website. I paid the 100 deposit to access my withdrawal and then they said you need to deposit 200 dollars now completely a scam Do not deposit money on this si... See more

Rated 1 out of 5 stars

Professional crooks. Instead of closing your account due to problems with gambling. They send you more bonuses. They do not take take seriously anything but stealing your money. Anjoyan based scam cas... See more

Company replied

Rated 1 out of 5 stars

I saw an ad for a bonus on casinonova, i applied and received $450 dollars..i played for 2 days and have accumalated over $100,000.00 dollars,,when i went to withdraw..it put me through confirmation o... See more

Rated 1 out of 5 stars

I won €50,000, but Casinova refuses to pay. They didn’t ask for documents or verification – they simply ignore my withdrawal request. I’ve contacted support multiple times, but they don’t reply at... See more

Company replied

Company details

  1. Casino
  2. Gambling Service
  3. Gaming service Provider
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

Written by the company

Welcome to Casinova, where luck meets luxury and every moment pulses with excitement. More than just a casino and sportsbook. Casinova is a haven for discerning players who seek the ultimate thrill in table games, live gaming, sports betting and thousands of exciting slots. Step into a world where personalized rewards and exclusive experiences are crafted for the adventurous at heart. Whether you're navigating the high stakes of blackjack, spinning the reels of thrilling slot machines, or cheering for your favorite team, Casinova is the place to play! Your gateway to unparalleled entertainment where every bet, every move and every game brings you closer to victory! PLAY YOUR WAY


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ScAm

This casino is one big RED flag and likely a scam
-first of all they dont even bother to verify you your funds/age nothing
-they dont have any social media pages
-withdrawals are limited to 500€ every 24hours and take 3 bussines days to be accepted. Also you cant have more than 3 active withdrawals..(which is so stupid considering some games have up to 200€ per spin so if you win 10k you will wait month to recieve it 🤡)
-They most likely buying bots to write good reviews cuz these 5* ratings are not real
So if you have similar bad experience just review it too cuz trustpilot is only thing where they can be found
-I have been contacted by some shady VIP manager whos been calling me about bonuses from private number

So overall i would not recomend just because its not serious casino..

Just take your money some where else where you have chance of getting your winnigs

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

It looks like a scam

It looks like a scam. I received a bonus, placed bets according to the rules, and yet they were not added to the bonus turnover. As a result, I could not withdraw the winning funds, because the bonus was not turned over all the time, even though it was already there... I wrote many times in the chat and each time I was transferred to another consultant, I had to wait a long time for the consultant to finally turn off the chat. SCAM!!

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud! Casinova doesn’t pay out winnings!

I won €50,000, but Casinova refuses to pay. They didn’t ask for documents or verification – they simply ignore my withdrawal request. I’ve contacted support multiple times, but they don’t reply at all.

This casino is a complete scam. They take your money, but when you win, they just act like you don’t exist. Their license seems to allow them to do whatever they want, and there’s no way to hold them accountable.

Stay away from Casinova! They will happily take your deposits, but you’ll never see a cent if you win.

March 7, 2025
Unprompted review
Casinova logo

Reply from Casinova

Dear Kaokken,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Casinova team.

Rated 3 out of 5 stars

Good games, but doubts about payments and overly similar reviews

Customer support was available and responded promptly, but my withdrawal request, made on February 28, has not yet been processed (March 6). I hope the situation will be resolved soon. The games are excellent, but the payment processing leaves much to be desired. Additionally, many of the reviews seem questionable, with identical reviews praising the site without providing real details about the experiences. Often, these reviews are unique to the author and don’t reflect a variety of experiences, which raises doubts about the transparency of the reviews published. If my winnings are not paid out, I will take legal action to protect my rights.

Il supporto clienti è stato disponibile e ha risposto tempestivamente, ma la mia richiesta di prelievo, fatta il 28 febbraio, non è ancora stata elaborata (6 marzo). Spero che la situazione venga risolta presto. I giochi sono ottimi, ma la gestione dei pagamenti lascia molto a desiderare. Inoltre, molte delle recensioni sembrano di dubbia veridicità, con recensioni identiche che lodano il sito senza fornire dettagli reali sulle esperienze. Spesso queste recensioni sono uniche dell'autore e non riflettono una varietà di esperienze, il che fa sorgere dei dubbi sulla trasparenza delle recensioni pubblicate. Se le vincite non dovessero essere pagate, prenderò provvedimenti legali per tutelare i miei diritti.

February 28, 2025
Unprompted review
Casinova logo

Reply from Casinova

Dear Matteo Caponigro,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience with withdrawal on our platform has not been positive.

We kindly invite you to contact our support team via email or chat or open a complaint via online forums, which we take very seriously and strive to solve them as quickly as possible.

Sincerely,
Casinova team.

Rated 5 out of 5 stars

Casinova offers a great balance between…

Casinova offers a great balance between sports betting and casino games. I love the variety of slots and the sportsbook is excellent for live betting. I had a question about withdrawal limits, and support clarified it promptly. Highly recommended.

February 20, 2025
Casinova logo

Reply from Casinova

Hi Aria,

Thanks for your kind words about our support team! We’re always here to help when you need us.

Take care,
Casinova Team

Rated 1 out of 5 stars

Don't play this casino they scamers!!!

Don't play this casino they scamers!!!! Waiting 2 week's for withdrawal and they rejected, no reason to be rejected is same card which i charged...they don't pay winnings

February 12, 2025
Unprompted review
Casinova logo

Reply from Casinova

Dear Marius Almasanu,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

You are right, the withdrawal process shouldn't take this long and we do apologise for that.

We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Casinova team

Rated 4 out of 5 stars

Such a nice touch!

I am impressed by the verity of the payment option available in my country, making deposits a breeze. The sight design has nostalgic charm that reminds me of my younger days in the classic Monaco casino

October 25, 2024
Casinova logo

Reply from Casinova

Hi Davis Luke,

We're glad you're enjoying our platform! Thank you for taking the time to write us a review!

Best regards,
Casinova Team

Rated 5 out of 5 stars

Casinova's game show section is pretty…

Casinova's game show section is pretty coll- I ended up trying Sweet Bonanza Candyland, and it was a lot more fun than I through it would be. It kind of felt like a TV game shown, which was a nice change from the regular slots and table games. The live chat support is also decent; they answered my questions pretty quickly. I like how they keep the site interesting with a good mix of new popular games. So far, it's been a good place to hang out and try my luck.

October 21, 2024
Unprompted review
Casinova logo

Reply from Casinova

Hi @Clive Michael,

Thank you for taking the time to write this review. It means a lot to us! We're so glad to hear you're having fun with our games!

Best regards,
Casinova Team

Rated 1 out of 5 stars

what is going on?

The provider has all of a sudden forbidden the access from my country and I cannot enter in my account or have my money back.

October 23, 2024
Unprompted review
Casinova logo

Reply from Casinova

Hi @Miguel Ángel García,

We apologies for the inconvenience. Please contact our support team via email or live chat for assistance with accessing your account, and they will sort out this issue asap.

Best regards,
Casinova Team

Show reviews in all languages. (81 reviews)

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