I bought caspah x3 intimate lightining cream due to positive reviews. However after trying it for 3 weeks my skin became more darker (butt & underarm)! No good results at all. Also, it I tried to used... See more
Company replied
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I bought caspah x3 intimate lightining cream due to positive reviews. However after trying it for 3 weeks my skin became more darker (butt & underarm)! No good results at all. Also, it I tried to used... See more
Company replied
I have just ordered my second round of the Caspah Intimate Lightening cream. I suffer with pigmentation in several areas and have tried several different products. My skin has definitely lightened an... See more
Useless product and none helpful customer service: Don't waste your time and money on this junk! I bought two tubes of their intimate lightning cream and after four weeks and applying it 2x per day... See more
I bought this product because it promoted the fact that it didn't contain the same harsh chemicals that most lightening creams contain. Well, apparently that altered it's affects as well. I used... See more
Company replied
Caspah Cosmetics has been offering professional grade skin lightening creams directly to consumers for the past 10 years. Natural ingedients. Made in USA. Safe and effective. Fast shipping. Free shipping on all orders over $45 in domestic US. Our intimate skin lightening cream is designed specifically for anal, vaginal underarm and inner thigh skin areas. It is a safe treatment ffor bleaching and lightening delicate areas, and the #1 brand trusted by professionals.
United States
I really liked how quickly the product arrived at my house!
I have been using Caspah lightning cream for about a week now and totally see a difference on the areas I wanted lighten i recommend 100% this is no joke!

Reply from Caspah Cosmetics
We had some problems with the shipping times, but at the end the fixed it. Great work

Reply from Caspah Cosmetics
I got the best compensation for order placed Previously, Michael is a great supportive experience
Thank you a lot and hope to get a good results

Reply from Caspah Cosmetics
I love this product! After looking at lots of different lightening creams I decided to give Caspah a try. Their price is good and their bottles are bigger than most other brands. I'm so glad I chose Caspah. I'm very happy with the results and can confidently recommend to anyone.
My experience with Caspah is similar to previous reviewer Sam's. I placed an order totaling $69.95 on 4/12/19, it is 4/23 and I have not received my order let alone a shipping conformation or tracking info outside of the initial confirmation email directly from Caspah (which means their "customer service" reps cannot accuse me of entering the wrong email address as an excuse). I researched Caspah and Amaira bleaching creams and chose Caspah because it seemed to be a better value, a decision I am sorely regretting. I have checked my email religiously during this time (both inbox and junk folders) and have received ZERO updates. I submitted two messages via the contact page of Caspah's website plus two emails to address provided in the confirmation email. I have checked their site countless times, hoping that the Live Chat would be available but unsurprisingly it is always offline. It was even more disheartening to see that Caspah can reply to reviews on Trustpilot but cannot communicate directly with customers. I would not be surprised to find that when or if I ever receive my product, it is as substandard and ineffective as their customer service. While reading the reviews on Truspilot I noticed that the Caspah reps respond glowingly to all five-star reviews yet are condescending and accusatory to customers when addressing critical reviews which has further reinforced my increasingly negative opinion of their company.

Reply from Caspah Cosmetics
I order/purchased their product 5 days ago and I have not gotten any update ever since. I tried to send an email via contact us tab to see when will my items get shipped, as the website states that it takes 24-48hrs to be shipped after the purchased, but no luck. And there is no telephone number provided.
My order ID is 165054. And i am moving soon i need to make sure i receive the item before i move. Please help.

Reply from Caspah Cosmetics
I've always found the people at Caspah very easy to deal with. Always very helpful and quick to respond to any questions I have. Their products work well and aren't too expensive.
Unfortunately, even with the best of companies, things go wrong sometimes. It looks like they've been having a few problems recently and now their website appears to be down. I hope they manage to sort things out.

Reply from Caspah Cosmetics
I have tried to send their customer service an email the past 5 days. Every time there is loading issues when I try to send the email....go figure. There is no issues if I try to place another order though. This is on multiple computers I have tried to send this email to them to get this issue fixed. I had ordered the intimate cream and was sent the spot cream. On the email receipt and the one that was sent with my package it says "intimate." I just want to get this resolved and get the right item I ordered.

Reply from Caspah Cosmetics
They cancelled my order suddenly, so soon after that, i contacted them by "contact us",and email address written on auto email from them and also replying the auto email ,but never answer .(paypal and US postal answered that contact the company directly). I tried to contact a person who had bought cream from this comapany 6years ago and she gave me secret? / active email address at 6yrs ago , so i tried to email just in case, then finally got reply 2weeks after i sent 1st inquiry email .(if she didnt give me the old email, i wouldnt be able to still get any contact from them.) Overall i had to pay for long paid-call to credit card company for investigating this company. Its Not trustful company at all evenif the products ship someday later. I wasted extra money and much much time for figuring out why my order was cancelled although they charged over 100 US dollars and i provided full home address. If you dont wanna feel exhausted and so stressed , better not to order . i have been waiting for items for about 1month , and keep wishing that items are commng soon. This is what actually happened .
ive been diappointed . After writing this review when i gave up , they have emailed me for telling me edit this actual fact review although they didnt gave me when i wanted reply for a while . . They believe its just shipment problem and its all ok if i get them .They should realize the most problem is the customer service is too bad. I learnt from advice by professionals that Be careful every online comanies that dont provide phone number .

Reply from Caspah Cosmetics
Amazing product. I’ve finally found something that really works. I’ve been using it for a time and has really lighted mu skin, wonderfor on the inner fave of my legs and on the underarms
I have just ordered my second round of the Caspah Intimate Lightening cream. I suffer with pigmentation in several areas and have tried several different products. My skin has definitely lightened and Caspah actually feels cool and soothing. I'm totally hooked because it works. Doing it from home saved me money and having the embarrassment of going into a salon for treatment. Thanks so much!!!
I chose this product because it had a good rating for what I was looking for. It works! And, it is safe and easy to use. It is a little expensive for me but well worth the cost. Buying three bottles at once is a savings. When I received it, I followed the directions and was extremely happy with the results. So happy that I recently made my third order and will continue to use Caspah.
Useless product and none helpful customer service:
Don't waste your time and money on this junk! I bought two tubes of their intimate lightning cream and after four weeks and applying it 2x per day (mornings and before bed) no result was seen. I reached out to the company and all Casey ( which seems to be the only person working there from all the review responses) had to say is that it should work and it will work but guess what? it didn't work. My experience was that this product was a cheap lotion packed into a 1.7 fl oz tube and sold for 39.95 per tube.
It has not even been 2 weeks and I notice a significant difference in my skin. After I had a baby the skin in my genital area became really patchy and dark and now it almost looks my skin tone. I'm amazed! I'd recommend this product to anyone!
I read several reviews for this cream and after a very long
research and comparisons I decided to buy it.
Im very happy with the results, i ve been using it for a month now and
my skin its been lighter.
Before CASPAH I tried with several clearing soaps and one of them gave
me an alergical reaction and some hives appear in my skin.. and
despite that I didnt get any results.
This cream absorbs fast and it feels soft when you put it in. I highly
recommend it.
Great product! I am very happy I found a lightening creme without dangerous ingredients...it smells good, it feels good and it works..what else could you ask for?
Hi, I have been using the intimate lightening cream and am loving the results! The bothersome
darkened area is now at least a shade or two lighter. I will continue to use and repurchase as it works really great with no irritation, smells pleasant and feels refreshing. Thank you for an amazing product!!
I had a few accidents last year that left me with a few scars that, frankly, where just a bit too visible for my taste. After lots of internet research, I found this safe product that's easy to use at home. I am very pleased with the product.
I bought Caspah and I really hoped to see results but no, I felt disappointed, no even cleared up a bit the zone ☹️☹️

Reply from Caspah Cosmetics
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