Casperdrip Reviews 193

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product quality, often describing items as top-notch, excellent, and even mind-blowing, with some noting the perfect fit and premium feel. The delivery service is frequently praised for being fast and arriving on time, with some people receiving their orders in less than two weeks. Customer service also receives high marks, with consumers appreciating the quick responses, helpfulness, and good communication from the support team. However, some customers also noted issues with their orders, including receiving incomplete shipments or incorrect items, and experiencing delays in getting tracking information or receiving their products. A few other people also felt that the delivery took longer than expected, or that there were minor quality control issues like ripped strings or dirty items upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and... See more

Order

Customers had ambiguous experiences with order, with many expressing high satisfaction and intent to reorder,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the outstanding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So today i received my package, inside was a perfect carton for jordan 4 blackcats (2020) inside the exact 1:1 look. Delivery took definetly longer than i thought (think i ordered on the 21. November)... See more

Rated 5 out of 5 stars

Absolutely great experience with Casperdrip! The delivery was super fast and the T-shirt exceeded my expectations. The quality of the fabric and the fit are just perfect — you can really feel the prem... See more

Rated 5 out of 5 stars

Amazing service amazing price amazing products purchased a Rollie date just, which is spot on as well as a beautiful Louis Vuitton shoulder bag. This shit is quality amazing amazing amazing Casper dri... See more

Rated 5 out of 5 stars

5 Stars - Excellent Service! Very pleased with my order from CasperDrip. The product quality was very good and everything arrived exactly on time as promised. Great experience overall - would definit... See more


Company details

  1. Clothing Store

Written by the company

🚨 INSTAGRAM PROFILE : @casper.drip Email : help@casperdripp.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Casper Drip is 100% Authentic And Best

recently purchased this product and I must say, it absolutely lives up to the hype. The quality is outstanding — exactly as described, if not better. It works perfectly and feels very well made. You can tell a lot of thought went into the design and functionality.
The only reason to get Disappointed is because it arrived later than expected as it was a Birthday Present While the delay was disappointing, it didn’t take away from how good the actual product is. If you’re not in a hurry, I highly recommend it — just be aware that shipping may take a bit longer.

April 9, 2025
Unprompted review
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Rated 5 out of 5 stars

I got my package and it looks amazing…

I got my package and it looks amazing everything in the box as it should be it’s not damaged and it came right on time at first I thought it would be a scam but I took a risk and it was worth it honestly I’ll be ordering some more stuff from them again 10/10🙌🏾

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent of everything

I had made my first order and man I was happy. My order came fast and the customer service was excellent and on point after I messed up on ordering the right size for my shoes. They get a 5/5 from me due to excellent quality of the product, fast shipping, and excellent customer service. I will be ordering more soon but otherwise I want to thank them for being legit.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST SITE FOR REPS!

Hello! Two weeks ago, I ordered a basketball jersey. Since I placed the order, everything has been going smoothly. Every message I sent them was answered promptly and promptly. Now the order It's in transit and I'm waiting for the jersey. Don't listen to the negative reviews. They're all fake just to scare you.

April 20, 2025
Unprompted review
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Rated 1 out of 5 stars

????

I ordered my package on the 4th and I’ve yet to get it. I’m not buying anything else unless I can get some type of explanation.

April 19, 2025
Unprompted review
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Reply from Casperdrip

Dear Rantix,

All of our customers receive their tracking number via email within 4 to 5 business days after placing an order, so they can monitor the delivery status. If you've placed an order with us, you should have received yours as well.

For further assistance, please reach out to our support team via Instagram, email, or WhatsApp. To help us locate your order quickly, kindly provide the full name used when placing the order or your order number.

We’re here to help and will get back to you as soon as possible. Thank you!


Best regards,
The Casperdrip Team

Rated 5 out of 5 stars

The customer service was beyond good…

The customer service was beyond good and the quality 10 out of 10 very good

April 9, 2025
Unprompted review
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Reply from Casperdrip

Hello Dear ,

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with Casperdrip. Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are appreciated.

We look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.

Best regards,
The Casperdrip Team

Rated 1 out of 5 stars

Still haven’t received my order

Still haven’t received my order . It’s been in transit for 14 days

April 7, 2025
Unprompted review
Casperdrip logo

Reply from Casperdrip

Dear Ron,

Thank you for getting in touch with us.

We’re sorry to hear that your order has been in transit for 14 days, and we completely understand how frustrating that can be. We're here to help make this right.

After checking our system, we were unable to find any orders placed under the name provided. In order to locate your order and assist you further, could you please share your full name and order number?

At CasperDrip, we are committed to customer satisfaction and transparency. However, we’ve also noticed a rise in messages from accounts that are not actual customers but may be trying to harm our reputation. We want to be sure this is not the case and are more than willing to assist you—if your order is legitimate, we will do everything we can to resolve the issue.

Looking forward to your reply so we can get this sorted for you as soon as possible.

Best regards,
Customer Support Team CasperDrip

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Rated 5 out of 5 stars

100% Quality !!

I bought a Rolex watch and the quality is truly amazing. I appreciate you being honest. I can't wait for the next order!! ❤️

February 6, 2025
Unprompted review
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Rated 4 out of 5 stars

great

Item took longer, however quality of product was immaculate. I am very pleased and will be ordering again soon.

February 19, 2025
Unprompted review
Casperdrip logo

Reply from Casperdrip

Dear Jayden,

Thank you for reaching out. We have checked and found that your message was sent approximately 7/8 hours ago. Please note that due to the high volume of emails we receive daily, we kindly ask for up to 24 hours to respond.

As previously communicated via email, your package has already been shipped and has arrived in the UK. It will be delivered shortly.

Regarding your review, we would kindly request that you remove the 1-star rating, as it seems to be based on the time taken to respond, which is within our standard response window. We would greatly appreciate it if you could update your review after receiving the product, as it would better reflect your complete experience.

We are committed to providing the best possible service to our customers, and if you have any further questions or concerns, please don’t hesitate to reach out.

Best regards,
Casperdrip Team

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