Cassiela Reviews 

Your website is an absolute disgrace, and I genuinely believe this is a scam. I have already reported the matter to the police.

I have also had the same appalling experience with the Lorenzia website. I purchased a pair of loafers, and since taking my money, there has been absolutely no update, no response to any of my emails, and, of course, no refund.

How convenient that you are quick enough to take customers’ money but suddenly disappear when it comes to delivering the goods or responding to complaints!

This is completely unacceptable and frankly dishonest. I am sick of wasting my time chasing people who clearly have no intention of providing the service customers have paid for.

I expect my money to be refunded immediately. Do not ignore this complaint. I will continue to pursue this matter through the appropriate authorities, and I will make sure other potential customers are aware of my experience.

I had no idea that these shoes were not authentic when I placed the order. Once I realise that they were fakes, I reached out to the store and ask them to cancel the order, which they said they were not able to do. When the shoes turned up, both of the boxes were smashed and the shoes themselves were obviously fakes. There was also a dreadful smell smell, sort of like petroleum. I've reached out to the store to request a refund, but they have not replied....

Everything is just fake so don’t buy if you want a real brand.