castleassociates.org.uk Reviews 

317
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was really apprehensive about using these services to engage a Union Rep as I’d never been in this position. However, my experience Using Castle has been excellent. Firstly the service from... See more

Company replied

Rated 5 out of 5 stars

Ash was incredibly supportive, knowledgeable and a true expert in the field. During a very difficult time with my employer, he knew all the right questions to ask and exposed HR failings in the compan... See more

Company replied

Rated 5 out of 5 stars

Excellent first class professional help & advice from Castle Associate's, answered my redundancy query quickly, clearly & efficiently. Getting nowhere on the websites so thought I'd try the personal t... See more

Rated 5 out of 5 stars

Excellent Representation My initial contact and conversation with Castle associates, was a very helpful receptionist who was very reassuring and quickly had arranged a call back with the Un... See more

Company replied

Company details

  1. Employment Consultant

Written by the company

We offer specialist employment law support, advice, and representation to help employees facing difficult situations at work, throughout the UK. We can provide a Trade Union Representative for Non-Members. Don't worry if you're not a member of a union, our fully qualified and experienced Trade Union representatives are on hand to help you with any concerns you may have with your employer and any issues you may face while in employment. We offer a 'pay as you go' service


Contact info

4.8

Excellent

TrustScore 5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(317)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Lyndsey Shines.

I've had several legal advice sessions over the phone and have found a consistency in Castle Associates providing me with first rate professional legal insight. Lyndsey's extensive legal knowledge is communicated with great clarity and she is patient listening to my concerns and providing me with reassuring answers. Highly recommend. Thanks.

December 6, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Advice from Adrian

Free legal advice from Adrian. Phoned exactly when he said he would. Gave me clear, straight-talking advice and pointed out my options.

Really good service, would definitely recommend.

November 30, 2018
Unprompted review
Rated 2 out of 5 stars

Mixed experience

My initial contact was very positive - helpful and knowledgable staff over the phone. However, I had to use Castle Associates to supply me with a union representative for a workplace disciplinary. As well as being expensive, he was terrible - weak advice, did not understand my case, gave me advice contrary to what I had already received from an employment law solicitor, and was frankly an embarrassment during my disciplinary hearing, making the situation worse and much more unpleasant. He was not an employee of Castle Associates, but was supplied and contracted by them, and I expected them to contract much more effective representatives to act in their name.

November 24, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was contacted very quickly by Adrian…

I was contacted very quickly by Adrian after I filled out the online form with my question, I am very pleased with the information I was given by Adrian, I definitely recommend this company to anyone who needs support with a work issue. Very grateful, Angela x

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

Professional , helpful and know their Job

I was looking for an employment lawyer on Google and I came across castleassociates.org.uk and when I phone the Secretary was calm and helpful take my details and promised someone would phone me back and I got the call back the employment lawyer was very helpful and professional and tell me all the steps I should take. I would recommend them and would give them 5 star very professional and helpful and would be using them again thank you for your help

November 15, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Adrian was brilliant

Adrian was brilliant! Knowledgable, personable, patient and clear. A great deal of quality advice provided in a short time. Thanks a million Adrian!

November 5, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt response

After sending my initial enquiry, it was promptly responded to by Adrian. He was very helpful, and listened to what I had to say and advised on the next steps. Exceptionally useful information.
Thank you.

October 30, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

I dealt with Adrian

I dealt with Adrian, he was very sympathetic and understanding. He was concise and helpful. I would recommend this firm to anyone. One of the best. Provided me support and advice during a difficult employment matter.

September 27, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look